The Cvent Certification Experience

What is Cvent Supplier Professional Certification?

Since 2008, over 145,000 suppliers have used the Cvent Supplier Network to build a greater online presence and respond to their group business leads. The Cvent Supplier Professional Certification program was designed to help hotel sales and marketing professionals learn the best practices and skills required to be as successful as possible on our network.

Available online
or in person

4 trainings +
certification test

Valid for
2 years

"Attending [Cvent Certification] was enlightening, and something that every hotel should do! The training was easy to understand and hits the important issues and bullet points. Money well spent, indeed!"

- Patricia Twogood, Sr. Sales Manager, Stanley Hotel

Why Become Cvent Certified?

By developing and testing your knowledge of the Cvent Supplier Network, you will gain a deeper understanding of the eRFP response process as a whole. The skills learned can be used to develop your property's online presence, improve your inbound lead quality, and increase eRFP conversion rates - all of which may lead to more group business for your property. After becoming certified, you will gain industry recognition by adding this skill to your resume and LinkedIn profile.

Need more information?

Our Cvent Certification team is happy to help at any time. Together, we can discuss more details about the opportunity and decide the best method for achieving certification. We look forward to hearing from you!

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Cvent, Inc. 1765 Greensboro Station Place
7th Floor, Tysons Corner, VA 22102

During this four-part training series, you will gain a deeper understanding of how planners utilize Cvent and how to increase your leads, along with best practices to efficiently manage your account.

Part 1: Understanding the Planner Perspective

Do you ever stop to put yourself in the mindset of the buyer? This session will provide you a hands-on experience with the three Cvent sourcing tools available, while also teaching you the value-add of each to a meeting planner. You will also better understand your venue's visibility on the Supplier Network, as well as how a meeting planner sends an RFP, receives responses, and compares them side by side before awarding.

Part 2: Marketing to the Right Audience

Competition within online networks is higher than ever, so it is important to learn how to stand out in the right ways. Learn how your profile appears to the Cvent meeting planner and how to take it to the next level. We take a consultative look into how an enhanced profile increases not only your profile completion score, but also your chance of receiving business. Lastly, this session will provide tips for create a compelling and attractive meetings promotion.

Part 3: Inbound Lead Management

The right account set up is imperative to a successful sales process and the first step to success with Cvent. We will review how to update user access and permissions, how to assign and prioritize inbound leads, and other helpful practices that will help your sales team manage leads in the most efficient way possible.

Part 4: Increasing Conversion Rates

The foundation of Cvent Certification is winning more business, and creating a great proposal is an essential piece to increasing your lead conversion. We will discuss what planners want to see in e-proposals, understand how to identify your audience and their needs before creating a bid, and explain what it takes to create a standout proposal while saving time. These handy tips and tricks will not only benefit you, but your property as a whole.

After this training series, you will be able to…

  • Develop an understanding of the planner perspective
  • Increase your venue's exposure to planners
  • Decrease your lead response time
  • Define the role of venue administrators, lead catchers, and users
  • Run relevant reports to help supplement your team goals
  • Set up your account for maximum efficiency

Frequently Asked Questions

How should I prepare for the exam?

All training materials will be provided to you, be sure to pay close attention to the training, take notes on the guide provided and review the certification objectives.

How do I access the training videos?

If you have chosen the online certification program, a link will be made available via email to all training videos. There is a series of four videos, each 30 minutes-45 minutes in length.

How much will the certification cost?

The cost ranges between $375-$500 depending on the program used to become certified. Online training and certification is available at $375. If you choose to attend a live training session with our Cvent Client Services team, this can cost up to $500.

What forms of payment are acceptable when paying for the Certification exam?

You must pay online with a credit card. Visa, MasterCard, and American Express cards are accepted.

How long will it take to finish the training and certification test?

There are four training classes that you will watch on video (if online) or attend (if in person) and each will last between 30-45 minutes in length, including recommended time to complete activities. The test contains 40 multiple choice questions, all self-paced. Overall, training and certification should not take more than half of a work day total, whether online or in-person.

What is considered a passing score?

You must answer at least 80% of the questions correctly in order to pass the exam.

When will I receive my score?

Your score will be emailed to you immediately upon completion of each exam. You will be emailed a link to download your official certificate within five business days.

Can I retake the exam if I do not pass?

If you do not pass the exam, you can register to retake that exam for a fee of $150. You can register for the retake test at any time, and all the same resources will be made available to assist you.

How long is the certification valid?

The Cvent Supplier Professional Certification is valid for two years. You will have the ability to renew your certification once it expires.

How will a planner know I am a Cvent Certified Supplier Professional?

Upon receiving your official certificate of completion, we encourage you to display the honor on your LinkedIn profile, professional email signature and/or business cards, and within your Cvent user profile. We'll send you instructions with everything you'll need to know.