TERMS OF USE FOR THE CVENT SUPPLIER NETWORK

 

Last Updated: Feburary 5, 2016

IMPORTANT NOTICE: PLEASE READ THROUGH THESE TERMS CAREFULLY. The following document (these "Terms of Use" or "Terms") describes the terms under which Cvent, Inc. ("Cvent") offers access to its services on the Cvent Supplier Network website (the "Supplier Network" or the "Site"). By accessing the Site or any content found on the Site, you agree to comply with and to be bound by the Terms set out below. If you do not understand or agree with these Terms, please do not use the Site.

You may not access the Site or any content on the Site if you are a competitor of Cvent, except with Cvent's prior written consent.

1. Scope of Services

The Supplier Network is an online network for meeting and event planners (hereafter called "Users" or "You") to search, select and source meeting and event industry suppliers. The Supplier Network allows Users to submit requests for proposal ("RFPs"), bid responses, and related communications with hotels, venues, and other companies that provide services to Users ("Suppliers"). The Supplier Network includes two venue sourcing solutions for Users -- a free Professional Edition and a paid Enterprise Edition. Users may register for a Professional Edition license or purchase an Enterprise Edition license by contacting a Cvent sales representative at 1-866-318-4358.

Features Professional Edition Enterprise Edition
Number of user logins 1 10
Unlimited customer support (9am - 9pm EST M-F) Check Mark Check Mark
Unlimited site selection searches Check Mark Check Mark
Unlimited RFP usage Check Mark Check Mark
Multiple account log-ins (includes distinct access rights)   Check Mark
Task management   Check Mark
Budget management   Check Mark
Cancelled space management   Check Mark
Preferred and negotiated rate storage   Check Mark
Custom supplier categories   Check Mark
RFP history storage   Check Mark
Rate history storage   Check Mark
Stored documents and attachments   Check Mark
Multiple organization profiles   Check Mark
NSO functionality   Check Mark
Custom questions for RFPs   Check Mark
Custom branding on RFPs   Check Mark
Workflow & RFP approval process   Check Mark

2. Order of Precedence

In the event of any conflict between a provision contained in these Terms of Use and any order form for the Professional or Enterprise edition ("Order Form"), the provisions in the Order Form shall control (provided, however, that the fact that a provision appears in an order form but not these Terms of Use, or in these Terms of Use but not the applicable Order Form, shall not be deemed to be a conflict for purposes of this sentence).

3. License Grant

Subject to these terms and conditions and any additional terms contained in an Order Form, if any, Cvent will provide You with a non-exclusive, non-transferable license to access and use the Supplier Network, as upgraded from time to time. You may use the Supplier Network only for purposes of performing your internal business operations or your clients' business operations outsourced to You. You may not use the Supplier Network as part of a commercial time-sharing or service-bureau operation or in any other resale capacity. Except for the foregoing license, no other rights in the Supplier Network are granted to You hereunder, and the Supplier Network is and will remain the sole and exclusive property of Cvent and its licensors, if any, whether the Supplier Network is separate or integrated with any other products, services or deliverables.

4. Responsibilities of the Parties

Information and data provided by Users through the Cvent System will only be used by Cvent as reasonably required for operating the Site and providing the Supplier Network services and in accordance with Cvent's Privacy Policy (http://www.cvent.com/en/privacy-policy.shtml) and all applicable data privacy laws and regulations laws (collectively, "Data Privacy Policy and Rules"). You and Cvent agree to comply in all material respects with the Data Privacy Policy and Rules, and to provide such help and cooperation as is reasonably necessary or requested to the other to comply with the same.

User agrees (i) to abide by all applicable local, state, national, and international laws and regulations; (ii) not to use the Supplier Network for illegal purposes; (iii) not to impersonate any person or entity or engage in any fraudulent business practice, including generating automated or invalid impressions, inquiries, conversions, clicks or other actions; (iv) not to display or transmit any unlawful, harmful, hateful, racially, ethnically or objectionable material of any kind; (v) not to distribute in any way files that contain viruses, corrupted files, or any other similar programs; and (vi) not to interfere or disrupt the network's functionality.

Users is solely responsible for the actions of its employees and agents that use the Supplier Network on its behalf, including without limitation to submit, accept or reject RFPs and bid responses and for related communications with other members of the Supplier Network. User assumes all risk in dealing with other members of the Supplier Network and shall be responsible for all communication with each other and if applicable, separately executing contracts with one another. Any dispute regarding any product or service, or failure to provide agreed products and services must be resolved directly between You and the applicable Supplier(s). Cvent is not responsible for any breach by either party of the terms of any transaction or associated transaction-related activities.

Users represent and warrant that (i) each RFP submitted by User (or on behalf of User by its employees or agents) is authorized and intended for an actual meeting, and (ii) all RFP data and other "raw" information that User, its employees, or agents submit through the Cvent System (the "User Content") is owned by User or that User has the right to grant the license set forth hereunder. User hereby agrees that Cvent may use all User Content, including that which is specific to User, for the purpose of creating aggregated and/or anonymized statistics concerning use of the Services (the "Aggregate Data"). Cvent will be the sole owner of the Aggregate Data and, notwithstanding anything to the contrary, shall be free to use and disclose the Aggregate Data for any commercial purposes including, but not limited to, publicizing usage of the Services, providing information on general industry trends, and providing benchmarking data to Cvent customers. Aggregate Data shall not identify User as the source of any specific piece of data, and shall not include any personally identifiable information or data specific to any individual identified in the User Content. Except as otherwise set forth herein, User retains any and all rights it may possess to User Content provided to Cvent through the Supplier Network or collected from others by Cvent on behalf of User. User grants Cvent a limited, non-exclusive right to use the User Content (including copyright, trademark, patent, publicity or other rights) for Cvent to operate the Supplier Network and to disclose the User Content to third-party Suppliers and service providers to operate the Supplier Network.

Cvent will assign You one or more login IDs and passwords that will enable You to access the Supplier Network. You shall take reasonable precautions to protect against theft, loss or fraudulent use of such IDs and passwords, and You are solely responsible for any losses arising from another party's use of such IDs and passwords, either with or without your knowledge.

5. No Illegal Conduct or other Prohibited Uses

You will not use the Supplier Network in any manner which exceeds the scope of your license under Section 3 (License Grant) of these Terms, or which violates your obligations under Section 4 (Responsibilities of the Parties) of these Terms, or for illegal activities (all the foregoing "Prohibited Uses"). If Cvent reasonably believes You are engaged in any Prohibited Uses, we may immediately suspend or terminate your access to the Supplier Network and other Services. Cvent may also take any self-help remedies necessary to prevent continued Prohibited Uses, including, but not limited to, deleting the contact information from your address book on behalf of those individuals who lodge complaints with Cvent or Cvent's web-hosting company. You are still responsible for full payment of any fees due and owing pursuant to an Order Form even if your access to the Supplier Network is suspended or terminated for Prohibited Uses.

6. Content and Access

User acknowledges and agrees that Cvent and its Partner websites have no control over the quality, accuracy, safety or legality of the products and/or services advertised. You shall not reverse engineer, disassemble or decompile the Supplier Network or cause or permit the reverse engineering, disassembly or decompilation of the Supplier Network. All users of Supplier Network and visitors to the Cvent websites agree not to use any manual or automated means (of any type) to capture or extract data in bulk from Cvent's websites.

No competitors or future competitors are permitted access to the Site. You agree that You will not copy, record, publish, extract, scrape, replicate, reproduce, use or resell for any competing commercial purpose any information on the Site. If You do so, then You agree that Cvent is suffering irreparable injury and You agree to pay all reasonable attorney's fees and costs incurred in enforcing these provisions. Cvent may, at its sole discretion, immediately terminate access to the Supplier Network should any User's or Supplier's conduct fail to conform to any of these Terms.

Cvent may modify the Supplier Network website display and terms at any time without liability except regarding intellectual property rights of Suppliers. Your use of the Supplier Network after the terms have changed constitutes acceptance of the new terms. Cvent reserves the right, at its sole discretion, to determine all matters concerning the Cvent Supplier Network and may change the format and page placement of all data at any time without prior notice. The Supplier Network may contain links to third party websites. These linked sites are not under the control of Cvent, and Cvent is not responsible for the content of any linked site.

7. Confidentiality

Each party receiving Confidential Information hereunder ("Recipient") agrees that (a) it will treat all Confidential Information of the other party with the same degree of care as such Recipient accords to its own Confidential Information, but in no case less than reasonable care; and (b) it will not use, disseminate, or in any way disclose to third parties any Confidential Information of the disclosing party ("Discloser"), except for the provision of the Services to the extent necessary to provide the Services under these Terms, and for any other purpose Discloser may hereafter authorize. For purposes of these Terms, "Confidential Information" means any information, regardless of form, proprietary to or maintained in confidence by either party, including, without limitation, any User data contained in a RFP, information, technical data or know-how relating to discoveries, ideas, inventions, software, designs, specifications, processes, systems, diagrams, research, development, business plans, strategies or opportunities, and information related to finances, costs, prices, suppliers, vendors, customers and employees which is disclosed by either party or on its behalf whether directly or indirectly, orally, visually, or in writing, to the other party or any of its employees or agents. The terms and conditions of any order for Cvent products or services shall be deemed Confidential Information of both Cvent and the customer.

Recipient will have no obligation with respect to any portion of the Confidential Information which (a) is now, or hereafter becomes, through no act or failure to act on the part of Recipient, generally known or available to the public; (b) was acquired by Recipient before receiving such information from Discloser and without restriction as to use or disclosure; (c) is hereafter rightfully furnished to Recipient by a third party, without restriction as to use or disclosure; (d) is information that was independently developed by Recipient without reference to Confidential Information received hereunder; or (e) is disclosed with the prior written consent of Discloser. Recipient may disclose Confidential Information pursuant to the requirements of a governmental agency or operation of law, provided that it gives Discloser reasonable advance notice sufficient to contest such requirement of disclosure, unless it is prevented from providing such notice by the government agency or operation of law.

The parties agree that these confidentiality terms replace and supersede any separate non-disclosure agreement of other confidentiality provisions to which the parties may have agreed prior or contemporaneous to agreeing to these Term of Use.

8. Partner Promotions and Special Offers

Cvent and its Partner websites are not responsible or liable for the availability or content of services and promotions listed by Suppliers on the Cvent website. However, Cvent wants to ensure the quality and integrity of the Site, and appreciates any reports of inaccuracies found on the Site.

9. Warranties

THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, AND CVENT AND WEBSITE PARTNERS DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, CORRESPONDENCE TO DESCRIPTION, OR FITNESS FOR A PARTICULAR PURPOSE. USER ACNOWLEDGES AND AGREES THAT CVENT CANNOT WARRANTY OR OTHERWISE COMMIT THAT SUPPLIERS WILL EITHER RESPOND TO USER RFPS OR THAT ANY SUPPLER RFP RESPONSES WILL BE ACCURATE.

10. Limitation of Liability

Cvent's and its Partner websites' liability to You, affiliates, registered agents, assignees, registrants or any third party claims, for claims seeking indemnity, or for any recoverable losses, damages, or litigation and attorneys' fees or costs arising with respect to the Site, or arising under these Terms or any Order Form shall be limited to the amount of your actual direct damages, not to exceed (in the aggregate for all claims) the total annual amount paid under the applicable agreement during its then-current contract year at the time of the incident giving rise to liability. If no fee is paid to Cvent, Cvent does not retain any liability. These limitations of liability will survive and apply notwithstanding the failure of any limited or exclusive remedy for breach of warranty set forth in these Terms or any Order Form. .

IN NO EVENT WILL CVENT OR ITS PARTNER WEBSITES BE LIABLE OR INDEMNIFY YOU FOR: (i) ANY DAMAGES CAUSED BY YOUR FAILURE TO PERFORM YOUR RESPONSIBILITIES; (ii) ANY CLAIMS OR DEMANDS OF THIRD PARTIES OR (iii) ANY LOST PROFITS, LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF USE, LOSS OF DATA, LOST SAVINGS, COST OF COVER OR OTHER CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND IN CONNECTION WITH OR ARISING OUT OF THE FURNISHING, PERFORMANCE OR USE OF THE SITE OR SERVICES PERFORMED HEREUNDER, WHETHER ALLEGED AS A BREACH OF CONTRACT OR TORTIOUS CONDUCT, INCLUDING NEGLIGENCE, EVEN IF CVENT OR ITS PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Laws and Disputes

All matters with respect to the Site, these Terms and any Order Form will be governed by the laws of the Commonwealth of Virginia, United States of America, without regard to any conflict of law principles, and the parties agree to the sole and exclusive venue of the state and federal courts encompassing Arlington, Virginia for all matters arising with respect to same. The parties waive their right to a jury trial. The provisions of the United Nations Convention on Contracts for the International Sale of Goods do not apply hereunder.

12. Notice

Any notice hereunder shall be in writing and shall be deemed to have been duly given: (i) five (5) business days after the date of mailing if sent by registered or certified U.S. mail; (ii) when delivered if delivered personally or sent by express courier service; (iii) when transmitted if sent by a confirmed facsimile; or (iv) when transmitted via email, provided that the receiving party acknowledges receipt by return email.

13. Intellectual Property and Protection of Content for Cvent Supplier Network and Cvent Website

You acknowledge that, except for the Supplier Content, Cvent or its licensors retain all copyright, trademark, trade secret, patent and other proprietary and intellectual property rights to the Supplier Network. Subject to these Terms, you may access and use the Supplier Network solely for conducting your own business operations or your clients' business operations outsourced to You, and not in any resale capacity.

Cvent acknowledges that You retain all copyright, trademark, trade secret, patent and other proprietary and intellectual property rights to the information You provide to the Supplier Network. You shall retain ownership and control over all of your service marks and trademarks. Nothing in these Terms will directly or indirectly be construed to assign or grant Cvent any right of ownership, title or interest in the information owned by You, or any intellectual property rights relating thereto, except as to display such information within the Supplier Network.

To the best of Cvent's knowledge, all material published by Cvent on the Site is done with the full agreement of the copyright owners (be that Cvent or another party). If You come across a situation where You suspect that this may not be the case, in accordance with the Digital Millennium Copyright Act (DMCA), we ask that You contact:

Cvent, Inc.
ATTN: General Counsel
1765 Greensboro Station Place, Suite 700
Tysons Corner, VA 22102
(703) 226 3500
legal@cvent.com

14. Termination

If You are purchasing a license to use the Supplier Network (for purposes of this section, a "Paying User") and You become dissatisfied with the Site because of substantial non-performance, You shall give Cvent detailed written notice of such dissatisfaction. Cvent shall have thirty (30) days to cure the substantial non-performance after receipt of such notice. If Cvent fails to cure such substantial non-performance, You may terminate the applicable Order Form and Cvent will refund the fees for same on a monthly pro-rata basis starting as of the end of the thirty (30) day cure period. You acknowledge and agree that due to the nature of advertising and the Supplier Network, Cvent cannot and will not commit to the volume or quality of RFPs responses received through the Supplier Network and that any deficiency in RFP response volume or quality is not a basis to determine non-performance.

Cvent or a Paying User may terminate an Order Form if (i) the other party breaches any material term or condition and fails to cure within thirty (30) days written notice, or (ii) the other party becomes the subject of a petition in bankruptcy or any proceeding relating to insolvency, liquidation or receivership.

In the event of your non-payment under any Order Form: (i) Cvent may accelerate and declare all sums due, and to become due under such Order Form immediately payable without notice or demand. All accelerated future payments due under such agreement shall be discounted to their net present value at a discount rate of 5% per annum from the day of default. (ii) You shall also be liable for all fees due during the Term of the Order Form and any additional expenses (including but not limited to reasonable attorneys' fees and accrued interest) Cvent incurs in collecting such delinquent fees. (iii) In the event of your non-payment of undisputed amounts payable to Cvent, Cvent reserves the right to restrict access to the Site and downgrade You to a basic listing. Following payment, and subject to availability, the upgraded listing will be reinstated. You agree that such restrictions do not modify the amounts due under your agreement.

15. Force Majeure

Cvent will not be in default or otherwise liable for any delay in or failure of its performance under these Terms if such delay or failure arises by any reason beyond its reasonable control, including any act of God, criminal acts, or any acts of the common enemy, the elements, earthquakes, floods, fires, epidemics, riots, failures or delays in transportation or communications, or any act or failure to act by Supplier, its employees, agents, or contractors. The parties will promptly inform and consult with each other as to any of the above causes that, in their judgment, may or could be the cause of a substantial delay in the performance of their respective obligations hereunder. Cvent is not liable for excusable delay.

16. No Third Party Beneficiaries

These Terms are not intended to, and do not confer any rights, benefits or remedies upon any person other than the parties.

17. Compliance with Anticorruption Laws

You agree that neither you, nor any officer, director, employee, subsidiary, affiliate, agent, representative or other person working on your behalf in connection with your use of the Site or receipt of any Services, will violate any anti-corruption or anti-bribery laws, statutes and regulations of any country, including, but not limited to, the United States Foreign Corrupt Practices Act of 1977, as amended (the "FCPA") and the UK Bribery Act 2010. You warrant that you will not engage in any bribery, extortion, kickbacks, or other unlawful or improper means of conducting business. You also warrant and covenant that you and your officers, directors, employees, agents and representatives have not violated, and will strictly comply with, the anticorruption or anti-bribery laws, statutes and regulations of any country which makes it unlawful to offer, pay, promise to pay, or authorize the payment of any money, or to offer, give, promise to give, or authorize the giving of anything of value, directly or indirectly, inter alia to a Covered Recipient (defined herein) for a Prohibited Purpose (defined herein). For purposes hereof, "Covered Recipient" means a foreign official (including employees of government-owned or controlled entities), foreign political party (including any official thereof), official or employee of an international public organization, or candidate for foreign political office; and "Prohibited Purpose" means assisting a party to obtain or retain business for or with, to secure an improper advantage, or to direct business to, any person, by:

You further warrant that you will not engage in any commercial bribery, kickback schemes, or other forms of improper payments to any person, private or public, and agrees that you will not create or submit any false, inaccurate, or misleading invoices or other business documents related to any use of the Site or Services. You will permit, upon request, Cvent reasonable access to your books and records and/or to conduct periodic or ad hoc audits, as Cvent deems necessary. Upon request, you agree to provide Cvent with a written certification attesting your compliance with the foregoing anticorruption requirements.

18. Press Releases; Customer List

You agree that Cvent may use Your organization's name and logo, if applicable, to identify You as a customer of Cvent on Cvent's website, in investor documents (whether or not filed with the Securities and Exchange Commission), and as a part of a general list of Cvent's customers for use and reference in Cvent's corporate and marketing literature. Additionally, You agree that Cvent may issue a press release identifying You as a Cvent customer, subject to Your prior approval which will not be unreasonably withheld or delayed.

19. Entire Agreement; Severability; Waiver

These Terms supersede any prior agreement or understanding between the parties whether oral or written in relation to its subject matter, and may only be modified by a written amendment signed by authorized representatives of each party, except solely in connection with additional purchases under an active Order Form, which may be transacted via email. Any additional or conflicting terms contained in any Customer purchase order, proposal or other document shall be deemed to be rejected by Cvent without need of further notice of objection, even if such document is acknowledged or accepted by Cvent, and regardless of any statement to the contrary which may be contained therein, and shall be of no effect or in any way binding upon Cvent. The provisions of these Terms shall be deemed severable, and the unenforceability of any one or more provisions shall not affect the enforceability of any other provisions. Cvent's failure to exercise or enforce any right, power or remedy under these Terms shall not operate as a waiver thereof.


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