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Harness The Conversation: Business in Today’s Social World

The world has changed. Opinions that should matter deeply to your organization are no longer just shared among friends; they’re expressed everyday through tweets, Facebook updates, blogs, emails, online surveys, and yes, over the water cooler. The speed with which a company can identify and react to changes in the market, industry or workplace now directly impacts the likelihood of success. This eBook highlights how a business can thrive by coupling social media insights with a robust feedback program to provide a clear window into employee motivations and customer priorities.

You'll Learn:

  • How to build an agile business with both speed and intelligence
  • 5 simple questions to ask yourself about your feedback program
  • Why becoming a learning organization is key to creating lasting success
  • How to condition an organization to act on insights gained from surveys
  • What tools a properly equipped feedback team needs to gain true insights
  • Key questions to ask when evaluating online survey vendors

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Like this eBook? See our Webinar.
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Sign up for a demonstration of our Feedback Management and Web Surveys Solution to learn how Cvent can help you become a more agile organization, increase customer retention, identify new revenue streams and improve employee satisfaction. We will dive deeper into the ways you can start making informed business decisions faster by embedding feedback and analysis within your organization.

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