Survey Contact Management
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Maintaining a professional address book for surveys can be a daunting task; contacts switch jobs, change email addresses and opt out of campaigns. The Cvent Contact Management system simplifies the process of maintaining and updating your address book and also helps in managing your survey contacts mailing lists easier than ever.
- Import contacts in one click from virtually any source, including Excel and Access
- Create tailored surveys for different contact types, for example CEO or Staff
- Utilize advanced survey logic to ask specific questions based on contact information, for example Branch Managers in a certain zip code are asked to include feedback on their location
- Encourage contacts to update their own information
- Automatically identify and flag bounced back emails to cleanse data
- Identify contacts with multiple email addresses
- Comply with the federal CAN-SPAM Act
- Track historical contact data such as what emails were opened and what surveys were responded to or unanswered
