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Training Tools for Suppliers

Supplier FAQs

Check out Cvent’s responses to the most common questions we receive from suppliers. You just might find the exact answer you are looking for.


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Need help updating your Cvent profile or responding to an RFP?

Contact Cvent’s Venue Expert Team. These individuals are trained and ready to support your organization as you learn how to work with the Cvent platform. Our Venue Expert Team can provide tips on how to update your complimentary listing, assist you with logging into your account for the first time or resetting a password, walk you through how to respond to and manage your RFPs, and much more. If you prefer to learn about Cvent at your own pace, you may also visit our self-service portal.


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Online Product Training

Attend one or all of our product trainings to ensure that you are prepared to respond to and book business through the Cvent Supplier Network.

  • Maximizing your Cvent Profile: Learn how to update your Cvent listing and gain insight into how planners view your property or organization. Discover all the tools you need to stand out amongst your competition.
  • Planner Perspective and RFP Response: Find out how your proposals stack up against the rest by joining us for a look at the planner side of Cvent. View examples of our side-by-side bid comparison and planner reports and learn best practices for responding to RFPs.
  • NSO Management : If you represent properties from a global, regional or national sales level, this is the right class for you. Learn how planners include NSOs on their RFPs, how you can forward RFPs to your member hotels, and how to more efficiently manage your RFP list.
  • CVB Management : This training specifically addresses the unique way a Convention and Visitors Bureau works within their Cvent account. Learn how to set up your account, update your CVB profile, and communicate with planners and suppliers through the system.

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Cvent Certification for Hoteliers

Gain a deeper understanding of the Cvent Supplier Network while also learning about the mindset of planners, marketing to the right audience, and ultimately how to convert more RFPs into group business based on our web tools and digital marketing opportunities.


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Marketing Insight Webinar

This 45 minute webinar will help you better understand why planners are sourcing online, more clearly identify online buying signals and discover what motivates planners’ purchasing decisions. Learn how to develop brand strategies that work, how to outpace your competition and ultimately, how to increase your conversion rates from online channels.


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Product Seminars Near You

Learn side-by-side with industry peers during one of Cvent’s complimentary luncheon seminars in your area. During this 1.5 hour event, Cvent will address the five major challenges that hotel marketers face today ranging from understanding planner behavior to increasing online conversion rates. We will provide practical tips for developing a marketing strategy that will deliver results and will also share more information about the marketing opportunities that are available across the Cvent platform.


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Cvent Language Portal

View a variety of training and educational resources in six languages including English, Espanol, Deutsch, 汉语, Francais and Italiano. Find out how to get started with Cvent, read best practices and tips for managing your Cvent profile and learn more about how Cvent is impacting meetings business in your market.



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