Getting accurate and useful data is dependent upon asking the right questions. With more than 20 question types – ranging from standard checkboxes and radio buttons to complex matrices, sliding scales and Net Promoter® Scores – Cvent's survey system ensures you have the tools you need to ask every question in the best way.
Choose the most appropriate format for each survey question
Single Choice Survey Questions
- Single Answer (Vertical): Lists all answers as radio buttons from top to bottom. Respondents can choose only one answer
- Single Answer (Pull Down Menu): Lists all answers in a drop-down menu. Respondents can choose more than one answer
- Single Answer (Horizontal): Lists all answers as radio buttons from left to right. Decide whether to place the radio buttons to the above, left or below the answer choices. Alternatively, opt for a sliding scale in place of radio buttons. Respondents can choose only one answer
Multiple Choice Survey Questions
- Multiple Answers (Vertical): Lists all answers as check boxes from top to bottom. Respondents can select more than one answer
- Multiple Answers (Horizontal): Lists all answers as check boxes from left to right. Respondents can select more than one answer
- Multiple Answers (Pull Down Menu): Lists all answers in a menu. Respondents can choose more than one answer
Grid (Matrix) Survey Questions
- Matrix - Single Answer Per Row: A vertical list of categories with a horizontal series of answers with radio buttons, drop downs or sliding scales. "Respondents can select only one answer" (per category – for matrix)
- Matrix - Multiple Answers Per Row: A vertical list of categories with a horizontal series of answers with check boxes. "Respondents can select multiple answers" (per category – for matrix)
- Matrix - Spreadsheet: A vertical list of categories with a horizontal series of open text boxes. Survey creators can specify the input type (e.g., general, number, currency, phone number, email address, or custom data format)
- Matrix - Side-by-Side: Provides two single choice matrix questions side-by-side. Often used to collect satisfaction versus importance ratings. Respondents can select only one answer per category per side
Rating Scale Survey Questions
- Net Promoter: An 11 point scale (0–10) used to determine Net Promoter® status (Promoter, Passive, Detractor) and the Net Promoter® Score: percentage of Promoters (9–10), minus the percentage of Detractors (0–6)
- Interactive Sliding Scale: A visual depiction of answer options. Survey authors can create questions using several picture types, including: gauge, 5 bars, 7 bars, 9 bars, grades, smiley and stop light. The graphic changes to visually indicate the respondents' answer choice.
Open-Ended Survey Questions
- Open-Ended Text - One Line: A text box for respondents to input short answers
- Open-Ended Text - Comment Box: A text box for respondents to input multiple sentence answers
- Open-Ended Text - Date/Time: Provides drop-downs for day, month, and year; or day, month, year, hour, minute, and AM/PM. Respondents can input a date or a date and time
- Data List: A vertical list of categories with open-ended text boxes
Other Available Survey Questions
- Rank Order: A vertical list of categories that can be ranked using radio buttons, text boxes or by dragging and dropping the categories into place. Survey authors can decide how many categories must be ranked.
- Number Allocation - Constant Sum: A vertical list of categories with a numeric text box next to each. The sum total of the values must equal 100 by default, but survey authors can define their own total sum for each constant sum question.
- Presentation – Header: An area for text. It includes header text and a description
- Presentation - Custom HTML: Area for HTML-formatted text and images
- Upload File: Attach a file as a survey response. Survey authors can define the file types allowed