Featured Survey eBooks & Whitepapers
Leveraging the Voice of the Customer to Amplify Business Results
This recent Aberdeen Group research study, Customer Feedback Management: Leveraging the Voice of the Customer to Amplify Business Results.
5 Steps to Driving Sales with Customer Insights
To gain a competitive edge, organizations need to understand how to put in place successful Voice of the Customer (VOC) programs to foster systematic collection...
Ten Tips For Creating Effective Online Surveys
Online surveying is an efficient way to collect data. Following these best practice recommendations can ensure that your survey yields relevant and valuable results.
Web Surveys Product Information
Best Practices for Online Surveys
This presentation covers key tips and techniques for building surveys that will achieve high response rates, produce accurate results... View PDF
Web Surveys Product Demonstration
Cvent Web Surveys is a powerful business-class solution for gathering data. This presentation provides an overview of the system and delves into a sampling of the available features. View PDF
Professional Services Group Presentation
Not everyone has the time or expertise to reach the full potential of their survey campaigns. Cvent's Professional Services Group offers a variety of services to help, from analyzing and building surveys to full turnkey solutions. View PDF
Web Survey FAQs
Have questions about web surveys? Our FAQ page has answers to common questions about online survey strategies, tactics and logistics. Read More
Web Surveys Brochure
Find out more about Cvent's online survey software, professional services, and solutions for events and eMarketing. View PDF
Quick Start Guide
Once you have signed up for a free trial of Web Surveys, use this document to get started building surveys.
View PDF
Survey Buyers Guide
Given the complexity and infrastructure needed, it makes good business sense to work with a technology provider for your online survey, enterprise feedback, and marketing system, instead of shouldering the expense of building a system in house. Read More
Sample Web Surveys
View online surveys created using Cvent's survey solution, and see the possibilities for question types, survey logic and customized graphics. Read More
Additional Survey Resources
Lead Generation Surveys
A quality lead scoring system can significantly streamline an organization's lead generation, lead qualification and sales tactics. Read how surveys will result in higher marketing ROI... Read the Whitepaper
Knowledge is Power - How Successful Organizations Use Online Surveys
There is a common misconception that market research initiatives are reserved only for marketing departments and product development teams...
Read the Whitepaper
Employee Satisfaction
Learn how to facilitate internal communications and gather critical feedback from your employees. Studies show that satisfied employees contribute more to organizational productivity and maintain a stronger commitment to customer satisfaction...
Read the Whitepaper
Training Evaluations
Quality of training directly impacts a business in terms of sales volume, employee performance, production costs and other bottom-line metrics. Make training evaluations work for you... Read the Whitepaper
Why Customer Satisfaction Matters
Customer satisfaction directly affects your profitability. Why? It costs less to retain a happy client than it does to find a new client. Manage client feedback to develop and grow a loyal client base. Read the Whitepaper
Harness The Conversation: Business in Today’s Social World
The world has changed. Opinions that should matter deeply to your organization are no longer just shared among friends; they’re expressed everyday through tweets, Facebook updates, blogs, emails, online surveys, and yes, over the water cooler. Read the eBook
Web Survey Case Studies
Polaris Industries Client Success Story
By switching to Cvent from an internal tool, Polaris Industries gained speedier reporting, a customizable look and feel, and a 200% increase...
Read the Case Study
PriceGrabber Client Success Story
Using Cvent, PriceGrabber.com decreased the time and resources spent on survey projects while increasing their insight into online...
Read the Case Study
Boccieri Golf Client Success Story
By switching from phone and in-person surveys to an online model, Boccieri Golf was able to conduct surveys with a larger sample on an ongoing basis. Read the Case Study
Signet Client Success Story
By regularly collecting customer feedback using Cvent, Signet was able to increase sales, cleanse their database, and easily identify... Read the Case Study
Author Solutions Client Success Story
After completing a comprehensive evaluation process, ASI selected Cvent because of its ease-of-use, superior customer service and cost-to-value ratio...
Read the Case Study
Web Survey Video Resources
Survey Software Testimonials
Find out what clients are saying about Cvent's online survey software. Our customers rave about everything from our ease of use, to our customer service, to our reporting functionality. View the Testimonials
Cvent Video Channel
The Cvent channel on YouTube includes a library of video content created by Cvent. Find live presentations and other videos on key issues related to our company and industry. View the Channel
Web Survey Blog
Covers best practices for conducting successful surveys, including customer surveys, employee questionnaires, training evaluations and more. From writing the right questions to analyzing and sharing your findings, our experts share insights to help you achieve your feedback goals and make better business decisions. Visit our Blog
