• Wednesday, September 26, 2018
    8:30 AM  -  9:00 AM
    9:00 AM  -  9:10 AM
    Welcome and Introductions
    9:10 AM  -  10:45 AM
    Just Culture: A Cornerstone to High Reliability
    David Marx, CEO, Outcome Engenuity

    David Marx will describe the attributes of a Just Culture and explain how a fair and Just Culture will benefit every organization.  He will explain how Just Culture Champions and role models can build a culture of trust for caregivers.  David will also provide information on how to be transparent with patients and the community.
    10:45 AM  -  11:00 AM
    11:00 AM  -  12:00 PM
    Leading the Move to a More Fair and Just Culture
    Facilitator: David Marx, CEO, Outcome Engenuity

    • David Hartberg, CEO - Gundersen Boscobel
    • Philip Stuart, CEO - Tomah Memorial Hospital
    • Barb Knutzen, SSM Agnesian

    Senior leader support and engagement is a critical component of creating and sustaining an environment of trust and transparency. We will hear from a panel of seasoned hospital leaders who will share specific strategies for implementing and sustaining a Just Culture, as well as obstacles to successful implementation. 

    12:00 PM  -  1:00 PM
    Lunch (provided)
    1:00 PM  -  2:00 PM
    Implementing Just Culture: Lessons Learned from Physician Leaders
    Facilitators: Bobby Redwood, MD, MPH, Physician Improvement Advisor, Wisconsin Hospital Association
    David Marx, CEO, Outcome Engenuity 

    • Dr. Steven Kulick
    • Dr. Erik Dickson, HSHS Western
    • Dr. Anton Salud, Mike Murphy, Ascension

    Physician leader panelists will discuss medical literature and using the Just Culture algorithm in peer review.  Physician panelists will also share success strategies on how to identify and correct unsafe practices before errors occur. 

    2:00 PM  -  2:15 PM
    2:15 PM  -  3:30 PM
    Case Studies and Next Steps
    David Marx, CEO, Outcome Engenuity

    During this session, David Marx will share tools to achieve a Just Culture.  He will explain how to go beyond the algorithm and pursue becoming a highly reliable organization.  Marx will also share success strategies from other organizations and answer questions from attendees.
    3:30 PM