2017 Annual Gathering


Questions & Answers

Question: Where is the Annual Gathering being held and is there airport and transportation information available?

The 2017 Annual Gathering will be at the Marriott Marquis Houston located at: 1777 Walker Street, Houston, Texas, 77010

As one of the newest additions to the scenic Houston skyline, the Marriott Marquis Houston captures the bold spirit of Texas while embracing the best of Southern hospitality. Nearby attractions include the new Avenida Plaza with four restaurants, Minute Maid Park, Toyota Center and BBVA Compass Stadium in the nearby entertainment districts.

Local Airports
The hotel is located 9.8 miles northwest of William P. Hobby Airport (HOU) and 20.2 miles Southwest of George Bush Intercontinental Airport (IAH).

Transportation options from HOU to the Marriott Marquis Houston:
Super Shuttle
$20 USD, one-way
Estimated fare: $35 USD, one-way
Transportation options from IAH to the Marriott Marquis Houston:
Super Shuttle
$25 USD, one-way
Estimated fare: $50 USD, one-way
For those looking for transportation around the city, downtown Houston taxis can get you around town, to the airport and more. Uber ride sharing is another option, offering a flat-rate of $7.13 within the I-610 loop and Galleria/Uptown area. Additionally, Greenlink buses offer free transportation along a downtown route, arriving at stations every 7 to 10 minutes. Light rail lines to Avenida Houston, give riders options to east downtown destinations, downtown and NRG Park. 

Question: What is the attire for the conference?

Business casual attire is appropriate for attending sessions during the day. Houston, in late September, can be in the high 60s in the evenings, so we recommend dressing in layers. Plan to bring some type of light sweater or jacket for use in the meeting rooms and for evening events.  Check the Weather for more up-to-the-minute weather conditions, and plan your attire accordingly. 

Question: Is there a refund if I need to cancel my registration?

CCUSA recognizes cancellation of your registration may be necessary. Here are some guidelines for you to consider:

  • Cancellation notices must be sent in writing to CCUSA via email to events@catholiccharitiesusa.org. Phone cancellations will not be accepted.
  • Conference registration cancellations received on or before Wednesday, September 20, 2017 are eligible for a refund less $75 administrative fee.
  • After September 20, 2017, there will be no refunds given, but substitutions will be accepted.
  • CCUSA regrets that refunds will not be given to those that do not show up to the 2017 Annual Gathering.
  • Refunds will be issued within 30 business days of a written request in compliance with the above cancellation policy.
Question: What should I do if I have a concern or complaint regarding the Annual Gathering?

Grievance Procedure: Any individual who has a complaint regarding any aspect of this Annual Gathering is encouraged to communicate in writing to CCUSA’s Senior Vice President of Programs and Services by emailing jbeil@catholiccharitiesusa.org within 30 days after the conference. CCUSA will conduct a review and respond in writing within 30 days of receiving this complaint. For more information about the grievance process please contact events@catholiccharitiesusa.org.

Question: Are there accommodations at the conference site for people with special needs?

The Marriott Marquis Houston is accessible to persons with special needs. Contact the hotel directly if you need special guestroom requirements. CCUSA will make every effort to assist individuals with special physical considerations or dietary needs to fully enjoy the conference, if the request is received in advance. While completing on-line registration, please indicate your needs in the appropriate box and if needed, a CCUSA staff member will contact you. Or you may also email events@catholiccharitiesusa.org

Question: When will I receive my Continuing Education Credit (CEC) Certificate of Completion?

Certificates of Completion will be emailed to attendees within, 30 business days of receipt of the required materials.

CCUSA staff will issue the CEC Certificate to attendees who have signed-in at the start and out on the attendance log for that session. Attendees who have NOT signed-in and out are not eligible to receive CEC. Certificates of Completion will be emailed to attendees within, 30 business days of receipt of the required materials.

Question: Is there a Gala this year?

We have renamed the Gala to Local Host Reception to be a more accurate description for the event.

Join us at the Marriott Marquis’ Houston Ballroom on Thursday, September 28th at 6:30 p.m. for a fun celebration of Houston! The evening will include a buffet style dinner that will incorporate Houston’s most-famous flavors, dancing to the sounds of a DJ, exciting door prizes and a few surprises.

Plan to attend on Thursday, September 28, from 6:30 p.m. to 8:30 p.m. Registration fee $50.


Question: How is the 2017 Annual Gathering being environmentally responsible?

Following the encyclical by Pope Francis’ Laudato Si’, Catholic Charities USA is further committed to protecting our common home. We come together this year in Houston, Texas, for our 2017 Annual Gathering—September 28-30, the largest gathering of our ministry, and we encourage our participants and our vendor partners to work with us in reducing our carbon footprint.

CCUSA and the Marriott Marquis Houston staff are working to make your time in Houston enjoyable and as “green” as possible. Here are some ways we will effectively accomplish our goals:

  • Our CCUSA meeting app allows us to reduce the need for printed program books while still sharing up-to-the-minute information to conference attendees
  • Presentation materials from speakers will be available through the meeting app
  • Extra signage will be produced using recyclable paper
  • Communication and marketing of the conference will be accomplished electronically and conference registrations will all be on-line eliminating paper registration forms
  • The Marriott Marquis Houston uses 100% recycled note pads in their meeting rooms
  • The hotel will provide water service in an eco-friendly way by using stations rather than bottled waters
  • Recycling bins are located throughout the hotel meeting space
  • Excess food (when possible) will be sent to Second Servings (https://www.secondservingshouston.org/) they recover prepared food from hotels, conventions etc. and deliver it to organizations that feed to hungry
Question: How can I, as a conference attendee, further move CCUSA’s efforts forward?
  • In your guest room, re-use towels when you can and request linen changes every 2-3 days
  • Look for recycle bins throughout the hotel and make sure to dispose of any bottles, cans, and paper in proper receptacles
  • Down load our meeting app to receive the latest up-to-the-minute information while at the conference
  • Share rides from the airport, or check the conference website for shuttle options
  • Use the recycling bins in your hotel guest rooms to dispose of recyclable trash
  • Attendees are encouraged to turn in name badges before departure for re-use by CCUSA at future events
  • We encourage you to use re-usable water bottles for use with hotel water stations in the meeting area
Question: Are there any special notices?

During the Annual Gathering, you may be photographed, videotaped and/or recorded. By registering for this event, you grant the right for photographs, videotape or digital recordings to be taken of you.You further authorize Catholic Charities USA (CCUSA), its assignees and transferees to copyright, use and publish the same in print and/or electronically in any form or format, including in combination with other photographs or recordings.

Catholic Charities USA reserves the right to make any changes or updates to the event program.

CCUSA shall have the right at its sole discretion to decline registration. If registration is declined, CCUSA will refund the fees paid.

Question: What is the closest hospital and 24-hour pharmacy to the hotel?

St. Joseph Medical Center
1401 St, Joseph Parkway
Houston, TX 77002
0.8 miles from the hotel

Walgreens - 24 Hours
3317 Montrose Blvd.
Houston, TX 077006
4.3 miles from hotel