Cancellation notices must be received seven (7)
or more business days prior to a program for a refund, less an administrative
fee. The administrative fee is generally $100, but does vary depending
on the particular program and registration level. If an attendee is
registered for both a two-day program as well as that program's one-day
counterpart, only one administrative fee will be assessed if the
attendee cancels registration for one or both programs.
Rain checks for a future program will be granted for cancellations
received less than seven (7) business days prior to the date of the
Substitutions are accepted at any time prior to the program.
Please send your cancellation, rain check, or substitution request to
our office via email at firstname.lastname@example.org or via fax at
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