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2018 Executive Forum - North America


2017 Executive Forum North America - Agenda

  • Monday, 2/13/17
  • 1:00 – 8:00 PM

    5:00 – 6:00 PM
    		 Registration Open | Grand Hall Lobby

    SIA Conference and Corporate Membership Overview | Regatta ABC
    Sponsored by De Bellas & Co.
    New to Staffing Industry Analysts and/or the Executive Forum? Join the SIA team for this pre-conference overview to make sure you get the most out of your time in San Diego. In addition to an overview of the conference, we’ll also provide some unique insights into our extensive research portfolio and how it can help to support your business growth. We look forward to greeting all newcomers at this essential one-hour introduction with practical tips and advice.

    Speakers:
    Tony Gregoire, Director of Research, The Americas, CCWP, Staffing Industry Analysts
    Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts
    John Nurthen, Executive Director, Global Research, Staffing Industry Analysts
    6:00 – 8:00 PM
    		 Welcome Reception | Seaview
    Sponsored by Bullhorn
    Join us as we open the 26th annual Executive Forum in grand style at the Manchester Grand Hyatt San Diego.
  • Tuesday, 2/14/17

    7:30 – 8:30 AM

    Registration, Networking Breakfast, & Exhibits Open     | Grand Hall Lobby/CD
    Sponsored by Avionte
    7:30 – 8:20 AM
    		IDEAS IN ACTION - Special Breakfast Session
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Top 5 Trends on the Horizon: Navigating the Complexity and Focusing on Key Developments within People, Process, and Technology | Regatta ABC
    Presented by CareerBuilder
    Anyone in the staffing industry knows that our business is becoming more and more complex with a wide variety of technology, solutions, and challenges. Finding candidates with key skillsets has also become more difficult with no real relief on the horizon considering that many are planning to increase headcount throughout 2017. In this session, attendees will hear insights from their peers and thought leaders within the staffing space including content curated from CareerBuilder’s own CHRO, CTO, Director of Recruitment and Business Analyst.
    Key Learnings:
    -  Top trends and challenges that you and your team should be aware of within the categories of people, process, technology and more.
    - Walk away with an actionable list of ideas and areas of the business that you need to consider as you strategize ways to stay ahead of the competition.
    - Ideas for new and relatively untapped resources to source talent, improve your processes, and maximize your existing technology.

    Speaker: Kyle Braun, President, CareerBuilder
     
    8:30 – 9:30 AM
    		 KEYNOTE
    Dare to Lead | Grand Hall A
    Sponsored by World Wide Specialty Programs
    There are many ways to be a leader and running a successful staffing firm means mastering them all. Being a leader of people - providing inspiration and motivation and making sure people buy into your vision. Being a leader in your market - making sure that your brand is properly recognized for the quality of your services. Being a leader in innovation - keeping on top of a dynamic environment where the pace of change is accelerating. And leadership requires constant attention to the challenges and opportunities facing the industry in a time of turbulent change. Staffing Industry Analysts’ President Barry Asin explores the multiple facets of leadership using SIA's proprietary research and provides a roadmap for those who dare to lead.

    Speaker: Barry Asin, President, CCWP, Staffing Industry Analysts
    9:30 – 10:30 AM
    		 KEYNOTE
    Executive Leadership Panel: Insights from the Top | Grand Hall A
    Sponsored by Fairmount Partners
    The industry continues to change at a rapid pace and this change puts intense pressure on industry leaders. In this intimate discussion we will explore the impact of change through the eyes of top leaders at some of the most powerful and influential firms in the industry. Join us for a free flowing discussion of what leadership will mean as staffing and workforce solutions firms adapt to the latest technology driven challenges and disruptions. You will discover what will and what won’t change as we move into the future.

    Moderator: Barry Asin, President, CCWP, Staffing Industry Analysts

    Panelists:
    Peter Dameris, CEO, On Assignment
    Chad Lane, President, Allegis Global Solutions
    Jonas Prising, Chairman & CEO, ManpowerGroup
    Susan Salka, CEO, President & Director, AMN Healthcare
    10:30 – 11:00 AM

    		 Networking Break & Exhibits Open | Grand Hall CD
    Sponsored by Assurance
    11:00 AM – 12:00 PM
    		 CONCURRENT SESSIONS
    Dare to be Different: Opportunities in the Changing Mix of Office Clerical | Coronado AB
    The office/clerical segment today reaches way beyond secretaries and file clerks, offering a wide variety of new skills and innovative ways to serve your clients. At a market size of roughly $19 billion, office/clerical staffing remains a core segment of the industry and employs one out of every five temporary agency workers in the US. In this session, we will explore the strategies that exist to serve this market profitably now and into the future; key areas where demand is growing fastest; and the operational capabilities needed to thrive in this segment.

    Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts

    Panelists:
    Kathy Greco, SVP Strategic Initiatives, CorTech International
    Sara Menke, CEO, Premier Staffing
    Darlene Minatel, VP & General Manager, Manpower Canada

    Staffing Sector Focus: IT | Coronado C
    Not only is IT the largest segment of the professional staffing industry, it is one of the most dynamic. Successful firms must navigate the rapidly evolving world of staffing and recruitment while simultaneously keeping pace with the constant evolution of the technology landscape. This market has enjoyed consistently solid growth in recent years, but competition has intensified, not only with traditional staffing augmentation suppliers but increasingly with consulting, outsourcing, offshoring and “human cloud” providers as well. This session combines compelling data with the insights of industry leaders and provides information that can enable your firm to gain market share in any economic environment.

    Moderator: Andrew Braswell, Sr. Research Analyst, CCWP, Staffing Industry Analysts

    Panelists: 
    Mahfuz Ahmed, CEO, DISYS LLC
    Peter Dameris, CEO, On Assignment
    Colonel Ken Huxley, USAF (retired), Director, Talent Acquisition, Strategic Staffing Solutions
    Joe Ventura, Co-Founder & COO, Principle Solutions Group

    For the CFOs: Seeking Efficiency, Growing the Business, and Managing the Economic Cycle | Coronado DE
    After seven years of continuous industry growth, can we really expect the economic cycle to continue ticking upwards and how should you prepare your business for whatever is around the corner? Our panel of CFOs will explore those topics that are at the fore in finance functions across the staffing industry. If you are a financial leader of a staffing firm or if you have finance questions on your mind, you won’t want to miss this session.

    Moderator: Tony Gregoire, Director of Research, The Americas, CCWP, Staffing Industry Analysts

    Panelists:
    Jon Neff, CFO, Hire Dynamics
    Shawn Poole, EVP & CFO, EmployBridge
    Brian Scott, CFO, AMN Healthcare
    Anthony Valente, CFO, Eliassen Group LLC

    Expert Master Class: Best Practices for the Virtual Manager | Regatta ABC
    Today every senior executive has to deal with managing employees remotely and, as more and more employees work from home, they must learn how to adapt their leadership style to cater to remote employees. Based on scholarly research and years of practical consulting experience with some of the world’s most high-profile executives, Kevin Sheridan illuminates how the “Virtual Manager” can build and sustain a highly-productive and motivated team from afar, leading to better business outcomes for the organization.

    Speaker: Kevin Sheridan, Chief Engagement Officer, Kevin Sheridan LLC

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Grow or Die: How to Win in the Vendor Consolidation Game | America's Cup B
    Presented by Butler Street 
    According to SIA, 66% of companies are in the process of reducing the number of staffing suppliers. 26% will be looking to consolidate suppliers over the next two years. Successful firms know what to measure to optimize their position when these consolidations take place. This session will teach you how to quantify the health of your largest accounts to ensure you are positioned as one of the winners. We will focus on measuring the things that matter, including: Your relationships with Key Decision Makers; How competitors are positioned in your account; The signals of dissatisfaction and loyalty; and key operational and financial SLAs. By focusing these “Health Indicators” and sharing them with your clients, you will grow.

    Speakers:
    Mike Jacoutot, Founder and Managing Partner, 2016 Staffing 100, Butler Street
    Mary Ann McLaughlin, Managing Partner, Butler Street


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Not Your Father’s Search & Match | America's Cup D
    Presented by erecruit
    The concept of search and match is at the very core of every staffing company’s value proposition, yet due to legacy software shortcomings, automated search and match technologies have not been heavily adopted by even the most savvy of firms. Why? Most legacy solutions are difficult to use, data is out of date and recruiters have learned not to trust the search results. Sound familiar? In this session learn how the latest advancements in search and match technology, communication platforms and workflow automation are being used to automatically short list the very best candidates, keep data fresh and accelerate the entire recruitment cycle so that recruiters can find, talk to and submit the best candidates faster than the competition, and ultimately more of them.

    Speakers:
    Sara Moss, VP, Staffing Best Practices, erecruit
    Tim Quirk,     VP, Enterprise Sales, erecruit
    12:00-1:30 PM Birds of a Feather Networking Lunch & Exhibits Open | Grand Hall CD & Marina Lawn
    Sponsored by Capital GES
    Join your peers at our "Birds of Feather" lunch tables for informal conversations and sharing. Topics include:
    Network with Peers by Segment
    •  Clinical/scientific staffing
    •  Direct hire and retained search
    •  Engineering staffing
    •  Finance/accounting staffing
    •  Healthcare staffing
    •  Industrial staffing
    •  IT staffing
    •  Legal and/or education staffing
    •  Marketing/creative staffing
    •  Office/clerical staffing

    Discussion Topics
    •  Human cloud and emerging platforms
    •  International expansion
    •  Managed Service Providers (MSP)
    •  Mergers & acquisitions
    •  Most effective marketing tactics
    •  Recruiting innovations
    •  Recruitment Process Outsourcing (RPO)
    1:30-2:30 PM CONCURRENT SESSIONS
    Shedding Inefficiencies & Freeing Up Your Time: Best Practices in Outsourcing | Coronado AB
    Sponsored by People 2.0
    Most staffing firms opt to outsource part of their business, whether it be as basic as email hosting, or for something more fundamental such as payroll processing, recruiting, marketing, or back office functions. Some will also choose to offshore services to take advantage of lower-cost labor markets. But, with so many options, what kind of outsourcing is wise for your firm at each stage of its growth path? Where are the risks, and how can you be sure to make it work? Understanding what is 'core' to your business and what can be more effectively delivered by a third-party expert is a very complex issue. So join our expert panel to learn how you can shed your inefficiencies.

    Moderator: Jon Osborne, VP, Strategic Research, Staffing Industry Analysts

    Panelists:
    Judi Bell, COO, People 2.0
    Marty Guillamun, VP, Recruitment, Medix
    Amit Somaiya, CEO, IMS People
    Debbie Varner, President, Recruiting Solutions

    Best Practices in the Use of Job Boards and Social Media | Coronado C
    Sponsored by People 2.0
    With every staffing company using social media and job boards as a hunting ground for candidates, what are the best practices you need to utilize in order to stay ahead of the competition? With so much noise and distraction, it's difficult even knowing where to start - how do you go about choosing the right platforms to search for candidates and advertise your vacancies? Our panel of experienced marketing executives will explore the whys and wherefores to help you define or refine your strategy.

    Moderator: John Nurthen, Executive Director, Global Research, Staffing Industry Analysts

    Panelists:
    Jeff Dickey-Chasins, Owner, Job Board Doctor, LLC
    Jocelyn Lincoln, VP, Sourcing & Recruiting, Kelly Services, Inc.
    Monica Maralit, VP, Program Management, PSG Global Solutions

    Staffing Sector Focus: Engineering | Coronado DE
    Sponsored by People 2.0
    Demand for engineering talent is expected to remain strong in a number of industries, such as manufacturing and construction. Nevertheless, the segment faces real challenges ranging from weaker government spending to severe candidate shortages. As a result, a carefully planned strategy is essential for success.

    In this session, our expert panelists will articulate where demand is growing and shrinking, as well as offer strategies for how to prosper in key sectors such as manufacturing, energy, aerospace, technology, government, and more.

    Moderator: Matt Norton, Sr. Research Analyst, CCWP, Staffing Industry Analysts

    Panelists:
    Jan Hein Bax, Board Director & Head of Americas/Europe/Africa and Global Accounts, Fircroft
    Janette Marx, COO, Airswift
    Richard Zambacca, President, Randstad Engineering US

    Profitability Maximization Hackathon | Regatta ABC
    Sponsored by People 2.0
    Join a structured, interactive session harnessing the collective wisdom of Executive Forum attendees. You will form part of a team and be challenged to create a compelling business case to grow profitability by coming up with innovative strategies to increase prices, reduce costs, enter new markets (sectors/regions), or use technology for better efficiency. Prizes will be offered to those providing the most creative and effective solutions.

    Moderator: Bryan Peña, SVP, Contingent Workforce Strategies, CCWP, Staffing Industry Analysts

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Reality vs. Hype of a Robotic Workforce: Real Stories From the Front Lines on AI, Automation, and the Future of Staffing | America's Cup B 
    Presented by Bullhorn
    Art Papas will lead a panel of enterprise staffing industry leaders and outside experts to share real stories on how they've deployed robots or intelligent agents in the workforce, how well it's worked, and what the future holds. The panelists will cut through the hype to get to the practical implications for the staffing industry. A can't-miss session that dissolves the myths around AI, automation, and jobs.

    Speaker: Art Papas, Founder & CEO, Bullhorn

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    The Evolution of Work and How to Thrive in the Contractor Economy | America's Cup D
    Presented by LinkedIn
    There are many advantages the continually evolving contractor economy provides to the Staffing industry, but there are also a number of challenges. For example, in order to find key talent to address skill shortages, businesses are looking towards contractors, and new ways to tap into this talent. This shift brings with it a new dynamic for employers and employees, but also for the staffing industry overall.

    In this session we will:
    - Discuss the areas of opportunity around the Contractor Economy for the Staffing industry;
    - Address some of the challenges that accompany this new workforce need; and
    - Identify how your business can best take advantage of the growing contractor economy

    Speakers:
    Alyssa Merwin, Head of Search & Staffing, LinkedIn
    Sidhartha Palani, Head of Product, Search & Staffing, LinkedIn
    2:30-3:00 PM
    		 Networking Break & Exhibits Open | Grand Hall CD
    3:00-4:00 PM CONCURRENT SESSIONS
    Using Technology to Power Your Business | Coronado AB
    Technology impacts virtually every part of a staffing company, from sales and recruiting to strategic decision making. Yet, despite exponential advances in technology and the potential impact on business, some companies give little strategic thought to technology decisions. Others realize the importance of technology but find the landscape too complex to navigate. If you think that your company should be doing more, take the next step by attending this session, where you will learn actionable technology strategies from experienced practitioners to drive results in your staffing business.

    Moderator: David Francis, Sr. Research Analyst, CCWP, Staffing Industry Analysts

    Panelists:
    Tim Jackson, VP, Technology & Operations, Advanced Group
    Dhar Patadia, CIO, Collabera
    Michael Payne, CIO & SVP, On Assignment
    John Rosenbaum, CIO, EmployBridge

    Expert Master Class: 
    Breaking Through, Leadership Disciplines of Top Performing Staffing Firms     | Coronado C
    There are more than 19,000 staffing firms in the US, but fewer than 700 generate over $25 million in revenue and only 140 have achieved the industry heights of building a $100 million business. What is it about those firms that have grown on their own from start up to the top echelons of the industry? How do they rise above the norm and “break through” the barriers to growth? 
     
    In this session, which draws from their forthcoming book on the subject, Barry Asin and Mike Cleland share the disciplines they have found in common among the exceptional few staffing firms who have gone from startup to standout and built industry leading businesses. The discussion will also feature some of the entrepreneurs and innovators researched for the book who have successfully grown their business beyond the usual boundaries hit by most staffing firms. If you are looking to take your firm to the next level, you won’t want to miss this insight- packed session that mixes practical tips and real life stories with timeless leadership values.

    Moderator: Barry Asin, President, CCWP, Staffing Industry Analysts

    Panelists: 
    Dan Campbell, Founder, Executive Chairman, Hire Dynamics
    Mike Cleland, Founding Partner, The Charted Path
    Dr. Jay Cohen, President & CEO, Signature Consultants
    Cindy Pasky, President & CEO, Strategic Staffing Solutions

    Staffing Sector Focus: Finance/Accounting | Coronado DE
    The finance/accounting staffing segment has seen robust growth in recent years, fueled by the increasing role of data and business analytics at companies of all sizes, regulatory changes in the financial services industry, and sweeping changes in healthcare legislation.

    This session provides a deep dive look at growth trends today and into the future. Specific topics will include the industries and job titles that are experiencing the most growth, the emerging role of online platforms as a new recruiting channel, and a discussion of how automation and other emerging technologies are transforming the role of finance/accounting professionals.

    Moderator: Lynn Dunn, Sr. Director, Technology & Operations, Staffing Industry Analysts

    Panelists:
    Bill Armstrong, VP, Staffing, Global Upside
    Jodi Chavez, President, Randstad Professionals
    Jeffrey Creech, National Director, Experis Finance
    Joe Madigan, EVP, Nelson

    Women in the Lead | Regatta ABC
    What are the key elements required to be an outstanding leader? And does gender really matter when it comes to leadership roles? In this session, we discuss how successful women have proven to be great leaders not because of gender, but because they are passionate about what makes great organizations great and the importance of earning respect from the people they coach and mentor each day. Our panelists also share their insights on building high performing teams, on how diverse perspectives can add strength to an organization, as well as provide their best advice for women leaders today and beyond.

    Moderator: Diana Gabriel, SVP, Global Strategy and Solutions, CCWP, Staffing Industry Analysts

    Panelists:
    Melissa Byington, President, CompHealth Locum Tenens
    Janet Elkin, President & CEO, RecruitIQ Staffing
    Nancy Williams, CEO/Owner, ASAP Solutions Group, LLC

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Transformational Talent | America's Cup B
    Presented by Indeed
    How you can build an organization overflowing with transformational talent. What if you could look beyond standard recruiting assessments to identify more candidates with a high potential? We’ll share a new look at the traits and behaviors of exceptional employees and how you can apply these insights to craft inbound recruiting strategies that attract more exceptional talent.

    Speaker: Jeffery Johnson, Recruitment Evangelist, Indeed

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    The Rising Swell of Lawsuits in Background Screening | America's Cup D
    Presented by easyBackgrounds
    Class action lawsuits have increased dramatically, and many of them are related to FCRA compliance. Attorneys are looking to cash in on the potentially huge settlements. A wide range of lawsuits were filed in 2015 – 258 of those were FCRA related. A wide range of industries saw legal action ranging from Retail, Transportation, and Staffing Firms resulting in large settlements that could have been avoided. Most of the lawsuits could have been avoided by taking small steps to remain compliant. Join us to discuss the common legal pitfalls that can be simply avoided.

    Speakers:
    Sandra Burns, Sr. Business Development Executive, easyBackgrounds
    Todd Eiseman, Director, easyBackgrounds
    4:00 – 4:15 PM Transition Break
    4:15 – 5:00 PM
    		 SUCCESS STORY SHOWCASE
    The staffing industry is one where those with enough determination, an aptitude for hard work and the right business strategy can have phenomenal success. Our Success Story Showcase lines up an enviable roster of fast-growing businesses operating in many different sectors and many different markets. What are the secrets behind the impressive growth of these businesses?

    Choose to hear the story behind one of these fastest-growing firms:

    Advanced Group | Coronado AB
    Speaker: Leo Sheridan, CEO, Advanced Group
    Founded by CEO Leo Sheridan in 1988, Advanced Group has grown to be a leading nationwide staffing firm, with particular expertise in sourcing clinical/scientific, office/clerical, marketing/creative, and finance/accounting talent, in addition to offering RPO and other workforce solutions. With headquarters in Chicago, the firm is the winner of numerous Best Places to Work awards at the local, state, and national levels.

    ettain group | Coronado DE
    Speaker: Jeff Harris, CEO, Co-Founder, Partner, ettain group
    Having recently celebrated its 20th anniversary, the ettain group has become one of the country’s leading IT staffing firms, with practice areas in IT staffing, healthcare IT, and digital creative staffing. Still led by the company’s three original founders, the ettain group has built a powerful company culture focused on customer service, internal collaboration, and leadership development, that has enabled the company to achieve superior growth. The firm's headquarters reside in Charlotte, North Carolina.

    The Peoplelink Group | Coronado C
    Speaker: Jay Mattern, President & COO, The Peoplelink Group
    The Peoplelink Group has become one of the largest US staffing firms through remarkable organic growth and a significant number of acquisitions. Based in South Bend, Indiana, The Peoplelink Group supplies a range of professional staffing and workforce solutions. It is also one of the country’s largest industrial staffing firms, with office locations primarily in the Midwest and Southeast. The company currently conducts operations under ten distinct brands.

    Mindlance | Regatta ABC
    Speaker: Vik Kalra, CEO, Mindlance, Inc.
    Appearing in Staffing Industry Analysts’ list of fastest-growing US staffing firms for six years in a row, Mindlance has emerged as a leading nationwide staffing firm specializing in IT, clinical/scientific, and other professional talent. Headquartered in New Jersey, and with offices in Canada and India, Mindlance earned supplier excellence awards from five MSPs for overall performance in 2016. Mindlance is also an award-winning diversity supplier, serving on a variety of diversity councils.


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Automated Onboarding—So Much More Than Electronic Forms! | America's Cup B
    Presented by SmartERP Solutions
    While eliminating paper, be it a standard Form I-9 or employee policies, is a great benefit of automating employee onboarding processes there are many other benefits. Other benefits include enhancing the user experience, reducing costs, increasing efficiency of HR staff, and enforcing compliance with your organization’s new-hire process--but best of all for staffing companies is generating new revenue by having new hires productive and billable on their first day of employment. In this session presenters will cover case studies of leading staffing organizations that have automated employee onboarding processes. Topics include anticipated benefits, realized benefits and lessons learned.

    Speaker: Doris Wong, CEO, SmartERP Solutions

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Text Today, Gone Tomorrow | America's Cup D
    Presented by Call-Em-All
    Staffing firms are clamoring for text messaging solutions, and business text usage is ramping up rapidly as legal and technical hurdles disappear. Yet, today’s solutions are far from optimal and there is a behind-the-scenes battle for the future of messaging. In this session, we’ll discuss text messaging in its current state and technologies like Facebook Messenger and WhatsApp that are gunning to be the go-to business communication solution of the future. You’ll leave this session with a firm understanding of your current less-than-perfect texting options and an awareness of the changes that lay ahead.

     5:00 – 7:00 PMValentine's Day Networking Reception | Grand Hall CD
    Sponsored by 1218 Inc.
  • Wednesday, 2/15/17

    7:30 – 8:30 AM

    Registration, Networking Breakfast, & Exhibits Open     | Grand Hall Lobby/CD
    Sponsored by Capgemini
    7:30 – 8:20 AM
    		IDEAS IN ACTION - Special Breakfast Session
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    The Multi-Generational Workforce – Changing the Dynamics of Today’s Business | Regatta ABC
    Presented by Monster Worldwide, Inc.
    The U.S. workforce is made up of more generations today than it has ever been before, each at different life stages, each uniquely shaped by the major events of their times, and each responding differently to the tremendous advancements in consumer technology that have transformed how we communicate.

    Importantly for recruiters and hiring managers, each generation comes to the working world with distinct career experiences and expectations. Monster, together with global research firm TNS, embarked on the inaugural Monster Multi-Generational Survey across the Boomer, X, Y and Z generations[1] to find out what makes them tick when it comes to their careers. We looked at how they perceive the hiring process and the workplace, to how they approach the evolving world across common socioeconomic factors and rapidly advancing technologies.

    In order to attract the best talent and successfully manage a diverse employee base, recruiters and hiring managers need to gain a keen understanding of the distinct career drivers for each generation. 

    1At the time this survey was conducted, Boomers were aged 51-70; Gen X were aged 35-50; Gen Y were aged 21-34; Gen Z were aged 15-20

    Speaker: Jim Lanzalotto, SVP, Sales, Monster Worldwide, Inc.
     
    8:30 – 9:45 AM  KEYNOTE
    Leadership Lessons from the White House | Grand Hall A
    Sponsored by Monster Worldwide, Inc.
    One of the country’s leading historians, Doris Kearns Goodwin shares cherished stories, intimate insights and in-depth analysis of the US presidency, which she has studied for more than four decades. Drawing from her award-winning and bestselling biographies of Lyndon Johnson, Theodore Roosevelt, William Howard Taft, Franklin Roosevelt and Abraham Lincoln, Goodwin brings the past alive, delivering an insider’s look at the captivating stories that illuminate the inner complexities of our most fascinating leaders. Whether examining how presidents dealt with the intricacies of working with Congress to the challenges they faced with the business community and their relationships with constituents, Goodwin illustrates the individual and universal qualities that have made our leaders great and will continue to inspire leaders well into the future.

    Speaker: Doris Kearns Goodwin, World-renowned Presidential Historian and Pulitzer Prize-winning Author
    9:45 – 10:00 AM
    		 Transition Break
    10:00 – 11:00 AM
    		 CONCURRENT SESSIONS
    Disruption - Staffing in a Period of Change | Coronado AB
    The staffing industry is undergoing a period of profound change and the speed of this change appears to be accelerating. Traditional business models have evolved to meet new client demands while technology continues to enable alternative business models that challenge the domination of staffing firms in providing flexible work. So what steps should you take to make sure your business stays relevant and prosperous in an age of disruption? Our panel will provide a number of thought-provoking ideas to help you navigate your way through these uncharted waters.

    Moderator: John Nurthen, Executive Director, Global Research, Staffing Industry Analysts

    Panelists: 
    Ashwin Bharath, COO & Co-Founder, Revature
    Michael Kearns, VP, Enterprise, Toptal
    Jacob Rosenbloom, CEO, Emprego Ligado

    10 Essential Laws You Need to Understand     | Coronado C
    With the growing complexity and global nature of the contingent workforce environment, compliance and risk management are top concerns for staffing firms and buyers. Legal and regulatory issues arise at every stage of the staffing supply cycle. With federal, state and local laws, including the ACA, paid leave and overtime legislation, in a current period of change, Fiona Coombe, SIA’s Director of Legal & Regulatory Research, highlights the 10 essential laws you need to understand to operate your business in a compliant manner.

    Presenters:
    Fiona Coombe, Director, Legal & Regulatory Research, CCWP, Staffing Industry Analysts
    Mark Roberts, CEO, TechServe Alliance
    Christine Seppala, VP & General Counsel, Strategic Staffing Solutions

    Staffing Sector Focus: Marketing/Creative | Coronado DE
    Once considered a small niche market, the marketing/creative staffing segment has risen to a new level of prominence, fueled by the “digitization” of the marketing function and robust growth in marketing spend across many industries. Yet while demand is growing, the supply of talent can be difficult to source and retain. Does your firm have what it takes to succeed in this segment?

    In this session, our expert panelists identify the areas where demand is growing fastest and explain how to successfully recruit and retain marketing/creative talent now and into the future.

    Moderator: Subadhra Sriram, Publisher & Editor, Media Products, Staffing Industry Analysts

    Panelists:
    Adam Bleibtreu, Chief Marketing Officer, Creative Circle & On Assignment
    Allison Hemming, CEO, The Hired Guns
    Laurie Stein, President, Crawford Group
    Ann Webster, President, Aquent, LLC

    Regional Roundtables – Explore Opportunities Around the World     | Regatta ABC
    There are many staffing markets around the world that are growing at faster rates than the mature US market although differences in culture, language and legislation can create problems for the uninitiated. Only the Executive Forum provides you with the chance to explore opportunities in overseas markets without having to dust off your passport and step onto an airplane. Staffing Industry Analysts brings together global insights and expert contacts to enable you to understand the diverse risks and opportunities around the world. Choose two out of eight roundtables: Australia, Canada, France, Germany, India, Ireland, Latin America, and the United Kingdom.

    Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    How to Avoid Pitfalls When Selecting the Right ATS | America's Cup B
    Presented by JobDiva
    “Fake news” is in the news, and ATS products are not immune. Attend this session to gain perspective on how to assess the accuracy of research evaluating ATS products. A pitfall to avoid in selecting an ATS product is relying on biased, misleading information that purports to be objective. Diya Obeid, JobDiva’s Founder and CEO, will explain how self-described technology research companies present research that is not necessarily what it appears to be. Mr. Obeid’s insights will help you to separate truth from fiction and avoid being misled.

    Speaker: Diya Obeid, Founder and CEO, JobDiva

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    How Best to Plan for a Sale of Your Company | America's Cup D
    Presented by People 2.0
    Commonly referred to as an exit strategy, there comes a point in time that you’ll want to consider selling your company. In order to maximize your valuation every seller must understand the planning and decisions they need to make several years before the exit date. It is true that valuations are based upon multiples of EBITDA and/or discounted cash flows, yet strategic business decisions made early on can enhance valuation and eliminate the potential of a buyer to walk the price down.

    In this session, Richard Altus, President of People 2.0 and an active buyer and seller of over 15 companies, will walk you through the value enhancing decisions you need to consider prior to selling your company as well as share with you how best to maximize the proceeds you receive throughout the courting, negotiating and closing process.  

    Speaker: Richard Altus, President, People 2.0
    11:00 – 11:30 AM
    		 Networking Break & Exhibits Open | Grand Hall CD
    Sponsored by Citrin Cooperman
    11:30 AM – 12:30 PM CONCURRENT SESSIONS
    Staffing Sector Focus: Clinical/Scientific | Coronado AB
    The life sciences industry contains some of the most sophisticated buyers of staffing services. Outsourcing of non-core functions and strategic partnerships are part of the array of business practices that help life sciences companies control costs, maintain quality and ultimately remain competitive. This is good news for staffing firms with access to clinical/scientific talent who are able to act as strategic suppliers.

    Learn the most common supply chain models for talent in the life sciences industry, and the best practices that will enable your company to thrive in this staffing market.

    Moderator: David Papapostolou, Sr. Research Analyst, CCWP, Staffing Industry Analysts

    Panelists:
    Traci Fiatte, CEO, Professional & Commercial Staffing, Randstad US
    James Martin, Director, Phaidon International
    Julie Ross, President, Advanced Clinical

    How to Implement an Acquisitive Growth Strategy | Coronado C
    While organic revenue growth will always be a priority, growing your business via acquisition is often the only way to enter new markets, add new service lines, or to achieve growth objectives at the speed necessary to meet your strategic goals. And with the staffing and workforce solutions industry currently at record size and with an abundance of niche markets, there are more opportunities to grow via acquisition today than ever.

    In this session, we take an in-depth look at how to execute a successful acquisition strategy, including sourcing and identifying targets, pricing and structuring the deal, and achieving a successful integration.

    Moderator: Timothy Landhuis, Research Manager, Staffing Industry Analysts

    Panelists:
    Al De Bellas, President, De Bellas & Co.
    Jeffrey Duclow, SVP, Staffing Services Group, Wells Fargo Capital Finance
    Dave Phillips,     Director, Childs Advisory Partners
    Vincent Rossy, CEO, CorTech

    Exploring Strategic Opportunities in the Wider Workforce Solutions Ecosystem | Coronado DE
    Over the past decade, staffing firms have found themselves increasingly competing with or partnering within a broader Workforce Solutions Ecosystem. Workforce Solutions includes the staffing industry along with five other important segments: Talent Acquisition Technology (VMS, ATS, and emerging "Human Cloud" companies); Process Outsourcing (MSP, RPO, etc.); Payrolling/Compliance; Contracting/SOW Consulting; and Other Workforce Solutions (such as outplacement and training). As many staffing firms look to add complementary service lines outside their core staffing expertise, this session will explore today's opportunities along with their outlook on how Workforce Solutions will evolve into the future.

    Moderator: Ursula Williams, SVP, Global Strategy & Marketing, Staffing Industry Analysts

    Panelists:
    David Francis, Sr. Research Analyst, CCWP, Staffing Industry Analysts
    John Nurthen, Executive Director, Global Research, Staffing Industry Analysts
    Bryan Peña, SVP, Contingent Workforce Strategies, CCWP, Staffing Industry Analysts

    Expert Master Class: How to Survive Customer Contracts     | Regatta ABC
    Protect the profitability of your business by learning how to fix the most critical and financially risky provisions in your customer contracts from long-time staffing attorney George Reardon, who will cover the classic issues and go on to cover the newest issues--like ACA mandates, OSHA militancy, VMS/MSP relationships, newly-invigorated joint employment law, independent contractor arrangements, and union organizing. Attendees will be given “word tracks” and other helpful tools to apply what they learn in their own business.

    Speaker: George Reardon, Attorney & Counselor at Law

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    The Microsoft/LinkedIn Partnership and the Future of the Recruitment Industry | America's Cup B
    Presented by LinkedIn
    The Staffing industry continues to evolve to address the shifting global needs of businesses and the demands of the new workforce. In this session, LinkedIn data will be used to highlight key industry themes from 2016 and identify the anticipated trends for Staffing and the global workforce in 2017, including:
    - Prospective talent shortages
    - Industries positioned for growth, as well as decline
    - The impact of mergers and acquisitions on the Staffing industry
    - Geographies and industries to explore new talent pools  

    Speakers:
    Luis Costa, Sr. Manager of Search & Staffing, LinkedIn
    Ryan McCarthy, Global Accounts, Search & Staffing, LinkedIn

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Staffing Executive Benchmarking Report: The Future of Sales & Marketing Communication | America's Cup D
    Presented by TextUs
    Learn how the fastest-growing staffing firms connect with candidates in this age of on-the-go, distracted people. See industry benchmarks on sales and marketing communication strategies that work.
    Here’s what you’ll learn:
    - How recruiters can reach on-the-go candidates
    - How fast-growth staffing firms communicate differently to sell more
    - How your firm can leverage new technologies to grow faster
    - Compare your staffing firm close rates and days-to-close to industry averages
    - What leading staffing firms discovered by responding to online leads quickly
    - Which software the fastest-growing staffing firms use to achieve a competitive advantage

    Speaker: Ted Guggenheim, Co-Founder & CEO, TextUs
    12:30 – 2:00 PM
    		 Networking Lunch & Exhibits Open | Grand Hall CD & Marina Lawn
    Sponsored by Lyons Solutions
    2:00 – 2:45 PM
    		 Probing the Human Cloud Interviews
    All industries today face the threat of disruption from new online business 
models and the staffing industry is no different. Not only is the Human Cloud the fastest growing part of the Workforce Solutions Ecosystem, it’s also where most of the innovation is happening. We have brought together a number of the leading brands in this dynamic segment to talk about their businesses, their strategies and what it might mean for the future of the staffing industry.

    Select one interview from these:

    Jody Miller, Co-Founder & CEO, Business Talent Group | Coronado C
    Interviewed by: Barry Asin, President, CCWP, Staffing Industry Analysts
    Founded in 2007, Business Talent Group (BTG) provides top independent talent – consultants and executives who are experts in their fields – to global companies, private equity firms and major non-profits for project based work using proprietary technology and an innovative client engagement model. Find out why Forbes recognized BTG as one of America’s Most Promising US Companies and why Clayton Christensen, famed Harvard Professor and author of “The Innovator’s Dilemna”, predicted BTG was one of the firms on the cusp of disrupting management consulting. 

    Rob Biederman, CEO, Catalant Technologies | Coronado AB
    Interviewed by: Matt Norton, Sr. Research Analyst, CCWP, Staffing Industry Analysts
    Catalant – formerly HourlyNerd.com – was founded in 2013 by Harvard Business School alums after working for a management consulting firm and being stunned by the lack of meritocracy and amount of waste inherent in large consulting firms. The firm started with a marketplace to connect businesses to MBAs and consultants, and has now moved upmarket with an enterprise offering for managing larger and more sophisticated projects. The company has raised a cumulative $33 million from the likes of Mark Cuban and claims it now serves more than 10% of Fortune 1000 companies. Get the inside story of a management associate turned innovative technology founder in this riveting session.”

    Mynul Khan, CEO, Field Nation | Coronado DE
    Interviewed by: David Francis, Sr. Research Analyst, CCWP, Staffing Industry Analysts
    Field Nation, founded in 2008, is a Freelancer Management System (FMS) focused on field service technicians and onsite technical positions. While many platforms have sought to become “generalist” platforms, Field Nation has focused on specializing in IT field services and other onsite work. In many ways it is similar to a staffing firm, though the company boasts it can fill open orders in mere minutes. In 2015 the company acquired Field Solutions, and is expected to generate more than $100 million in revenue in 2016. Attend this session to learn how Field Nation successfully scaled its business, and how it plans to transform the industry in the coming years.

    Eddie Lou, CEO & Co-Founder, Shiftgig | Regatta ABC
    Interviewed by: Bryan Peña, SVP, Contingent Workforce Strategies, CCWP, Staffing Industry Analysts
    Shiftgig, founded in 2012, started as an online social network for blue collar workers – a ‘LinkedIn’ for individuals with backgrounds in industrial and office/clerical occupations. The firm quickly pivoted to an on-demand model, where jobseekers could find and accept open ‘shifts’ posted by local companies via Shiftgig’s mobile technology, helping those companies to solve unpredictability and variability in business. The company specializes in placing blue collar workers at onsite locations. Shiftgig is unique in that the majority of its engagements are classified as employee/W2 as opposed to independent contractor, much like a staffing firm. While Shiftgig was not the first to market, it has become a leader in the space, given rise to myriad of followers, and raised $22 million in 2015 alone. If you thought online staffing firms would never compete with traditional staffing agencies, you may need to think again. 

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Looking for More Efficiency in Your Hiring? Meet Predictive Analytics for Job Ads | America's Cup B
    Presented by Jobs2Careers
    Recruitment advertising is in the midst of a welcome change due to the intelligent algorithms and machine learning that are transforming our industry. Duration-based postings are becoming a thing of the past, and “programmatic” job advertising has become the trend. Letting technology do the work is a revolutionary change in the way HR professionals buy job ads, and it’s all about spend efficiency. Jobs2Careers has launched predictive analytics for job advertising, combining the best of traditional postings with programmatic pay-for-performance solutions. Learn how the Jobs2Careers prediction engine works, and see how it results in a more efficient ad spend for recruiters, and a less frustrating process for candidates - ultimately reducing time to hire.

    Speaker: Cindy Songne, VP, Enterprises Sales, Jobs2Careers

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Automate or Die: Reinvent Your Staffing Business | America's Cup D
    Presented by EmployStream
    Staffing firms are continuously challenged to adapt and scale their business. Ready or not, the days of paperwork are quickly coming to an end and automation is already here. Will you (1) Resist change and continue to hire the old-fashioned way, or (2) Embrace the future using automation to hire faster, scale quicker and create a better candidate experience.
    Join us in this interactive session as Rob Sable, Founder of EmployStream, shares how our clients are crushing their goals and re-inventing their staffing businesses with hiring workflow automation.  

    This session will prepare you to
    1) Break the bottlenecks in your hiring process
    2) Speed up your hiring process by >90%
    3) Offer your clients a "best in class" experience
    4) Cater to your mobile workforce

    Speaker: Rob Sable, Founder, EmployStream
    2:45 – 4:15 PM
    		 Supplier Showcase | Grand Hall CD
    Sponsored by McGriff, Seibels & Williams
    This is designed to give attendees dedicated exhibit hall time during Executive Forum. Our sponsors and exhibitors have a lot of experience and expertise so we want to make sure you get every opportunity to tap into their knowledge.
    4:15 – 5:45 PM
    		 KEYNOTE
    Most Admired Leadership: Nobody Does it Alone! | Grand Hall A
    Sponsored by Indeed
    What are the top eight leadership traits that people want from their leaders? Based on extensive research, Mark Thompson discloses the leadership qualities of the world’s most admired leaders illustrated with a series of case studies. An expert on executive leadership, business strategy, and innovation, Thompson has spent over 25 years leading teams and building companies from the ground up. He has worked side-by-side with three of the world’s most legendary disruptive innovators: Steve Jobs, Charles Schwab and Sir Richard Branson. Learn how these leaders achieved enduring success over decades in order to consistently recruit, build and retain the highest performing teams; create a corporate culture that inspires loyalty and engagement; face adversity and bounce back from failures; and challenge yourself and your team to achieve continuous long-term growth.

    Speaker: Mark Thompson, Executive Coach and NY Times Best-selling Author
    5:45 – 7:30 PM
    		 Networking Reception | Grand Hall CD
    Sponsored by William Blair
  • Thursday, 2/16/17

  • 7:30 – 8:30 AM
    Registration, Networking Breakfast, & Exhibits Open     | Grand Hall Lobby/CD
    Sponsored by TechServe Alliance
    8:30 – 10:00 AM
    		 KEYNOTE
    From Values to Action | Grand Hall A
    Sponsored by Lockton Companies
    Sometimes “doing the right thing” while also delivering outstanding and lasting results can be difficult for leaders to achieve, but Harry Kraemer knows it can be done. In his keynote presentation, Kraemer explains that in today’s economic and political environment, values-based leaders are needed more than ever and that the journey to becoming a values-based leader starts with self-reflection followed by balance, true self-confidence, and genuine humility. 

    As professor of management and strategy at Northwestern University’s Kellogg School of Management, Kraemer is also an executive partner with Madison Dearborn Partners (MDP), one of the largest private equity firms in the US and is the former chairman and CEO of Baxter International Inc., a multi-billion-dollar global healthcare company.

    Speaker:
    Harry Kraemer, Professor, Northwestern University's Kellogg School of Management, Former CEO, Baxter and Best-selling Author
    10:00 – 10:30 AM  Networking Break & Exhibit Opens | Grand Hall CD
    10:30 – 11:30 AM
    		 CONCURRENT SESSIONS
    Understanding and Exceeding Customer Expectations | Coronado AB
    The past few years have brought substantial changes to many contingent workforce programs, including growth from requisition management to workforce management and new forms of talent engagement. In the midst of these changes, how can you be sure that you are delivering what your client wants? And better yet, how can you partner with your client to lead them to new levels of competitive advantage?

    Hear from our panel of contingent workforce program managers as they describe their most successful staffing supplier partnerships, and how their best staffing suppliers have exceeded their expectations.

    Moderator: Dawn McCartney, Sr. Director, Contingent Workforce Strategies & Research, CCWP, Staffing Industry Analysts

    Panelists:
    Anna Aldom, Vendor Manager, IT Strategic Sourcing, CCWP, Progressive Insurance 
    Marc Carlson, Senior Director, Global Category Leader - HR Services, Johnson & Johnson


    Staffing Sector Focus: Industrial | Coronado C
    Uneven economic growth and caution among clients has led to a more challenging period for industrial staffing companies. Nevertheless, the industrial segment remains overall the largest US staffing segment at an estimated $33 billion, and abundant opportunities exist for those who dare to lead their industrial staffing firms to innovate and deliver in the current environment.

    In this session, our panel of experts will discuss the strategies needed to win in this market, ranging from best practices in workers’ compensation and statutory expense management to innovations in candidate tracking and delivery, as well as the continuing evolution of workforce management solutions in the industrial space.

    Moderator: Timothy Landhuis, Research Manager, Staffing Industry Analysts

    Panelists:
    Patrick Beharelle, President & COO, TrueBlue
    Amy Hunter Glaser, SVP, Adecco
    Jay Mattern, President & COO, Peoplelink Group
    David Migliore, President, Accurate Personnel LLC

    Trends and Best Practices in Service Sophistication | Coronado DE
    The “good old days” of the staffing industry have given way to a much more complex supplier landscape often featuring VMS, MSP and new workforce solutions tools coming to market at a dizzying pace. In addition, end users/hiring managers have become more sophisticated at managing their staffing and recruitment suppliers. Given this setting, how do you elevate your staffing firm’s service delivery to stay ahead of your competition?

    In this session, our panelists highlight ways in which staffing firms have been elevating their level of service (to both direct and VMS/MSP accounts) via new technology, new practices, and new workforce solutions, in ways that enable them to stand out from the crowd.

    Moderator: Kersten Buck, Sr. Director, Global Strategic Solutions, CCWP, Staffing Industry Analysts

    Panelists:
    Marc Cohen, Co-Founder & EVP, ConSol Partners LLC
    Frank Farrelly, COO, Sigmar Recruitment and President, National Recruitment Federation
    Matt Ruport, COO, Premier Staffing

    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry's most pressing challenges.

    Making Offshore Recruiting Programs a Success | America's Cup B 
    Presented by PSG Global Solutions
    Whether you are setting up your own offshore operation or partnering with an offshore provider, this session will help you better structure your program for success. During this session, we investigate three key components for success: what is the right work to move offshore, what skills does your offshore team need to be successful and how do you best integrate the offshore team with your onshore operations. In this session, we will review an objective scorecard based approach to ensuring your offshore program is setup for success. We will present several case studies for successful projects as well as failed projects, linking the successes and failures back to the program assessment scorecard.

    Speaker: David Fisher, VP, Business Development, PSG Global Solutions
    11:30 – 11:45 AM
    		 Transition Break
    11:45 AM – 12:30 PM
    		 Research Live! | Grand Hall A
    To end the 2017 Executive Forum, we invite you to contribute your own views about the future direction of the staffing industry. Our Research Live! session enables you to vote on a series of key strategic issues that we believe will have to be resolved as the industry meets the threats of globalization, automation, consolidation and commoditization. Having heard from experts over the past three days, this is your opportunity to speak out. All participants for this session will be rewarded with an exclusive Research Insight that summarizes the views of the audience as well as key insights on the issues from Staffing Industry Analysts global research team.
    12:30 PM

    		 2017 Executive Forum Concludes
 
Staffing Industry Analysts Founded in 1989, Staffing Industry Analysts is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor… More


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