2018 TN HFMA Fall Institute Gatlinburg, TN

 


Agenda

  Go
  • Optional  Optional
  • Fee  Fee
  • Wednesday, October 17, 2018
  •  

    Networking

    9:00 AM  -  12:00 PM
    Andrew’s Bald via Clingmans Dome Hike
    The hike this year is to Andrew’s Bald via Clingmans Dome. It is a 4.5 mile loop hike mostly above 6,000 feet in elevation. We will be on the Appalachian Trail for about .3 miles so you can say you’ve hiked a section of the AT! Clingmans Dome is the highest peak in the Great Smokey Mountains, in TN and on the Appalachian Trail. If it is not foggy we will have some of the best views in the park. As always, dress appropriately for the weather that day. Always bring a rain/wind parka no matter the forecast, water and a way to carry them. Bottles of water and snack bars will be provided. If you have never been to Andrew’s Bald or Clingmans Dome don’t miss it!
     Optional 
    9:00 AM  -  3:00 PM
    Foursome Golf Tournament Package- Gatlinburg Country Club
    Gatlinburg Country Club
    This package gives you four players at a discounted rate. 4 man scramble / 1 mulligan package for each team Shotgun start at 9:00 am Gatlinburg Golf Course 520 Dollywood Ln Pigeon Forge, TN 37863
    Fee  Optional 
    9:00 AM  -  3:00 PM
    Single Player Golf Tournament - Gatlinburg Country Club
    Gatlinburg Country Club
    4 man scramble / 1 mulligan package for each team Shotgun start at 9:00 am Gatlinburg Golf Course 520 Dollywood Ln Pigeon Forge, TN 37863
    Fee  Optional 
     

    Test

    12:00 PM  -  5:30 PM
    Exhibitor Set Up
    Exhibitor Set-Up
     

    Chapter Action Plan

    4:00 PM  -  5:00 PM
    TN HFMA Board Meeting
     

    Networking

    6:00 PM  -  8:00 PM
    Kurt Swersky Memorial BBQ
    Twin Creek Pavilion
     Optional 
  • Thursday, October 18, 2018
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    Breakfast

    7:00 AM  -  8:00 AM
    Breakfast
     Optional 
     

    Registration

    7:00 AM  -  5:00 PM
    Registration
     

    General Session

    8:00 AM  -  9:15 AM
    Keynote: Fire Up Your Life!
    If you have ever wondered about your life purpose, Donna shares her insights gained from her own experiences and offers nine strategies to overcome daunting challenges, get you unstuck, and moving to great fulfillment and transformation. Acquire the skills you need to take your leadership expertise to the next level. You will be empowered to shift your attitude with this inspirational and uplifting presentation. A master storyteller Donna relates the lessons learned from three life-altering events… a plane crash, Stage III Melanoma and open heart surgery… all on March 1 of different years. Master the techniques it takes to be a survivor and thrive in these changing times. Learning Objectives: • Learn how to handle the unexpected. • Have an attitude adjustment and implement a plan. • Develop your intuition and trust your abilities. • Heighten your inner leadership skills. Take-away: Empower yourself and your career by learning how to handle unexpected events, develop your intuition, improve your leadership, trust in yourself, and make and follow through with a plan. CPE Credits: 1.5 Hours
    Speakers:
     

    Meals and Breaks

    9:15 AM  -  9:30 AM
    Break
     

    General Session

    9:30 AM  -  11:00 AM
    CFO Panel
    1.5 CPE
    Speakers:
    Panelists:
     
    11:00 AM  -  11:10 AM
    Break
     

    Concurrent Session

    11:10 AM  -  12:00 PM
    Healthcare Accounting Update on ASC 606 - Revenue Recognition
    This presentation will cover the new revenue recognition topic ASC 606 as it pertains to the healthcare industry. We will present on this topic from both an accounting and auditing viewpoint as well as the internal revenue cycle viewpoint. Learning Objectives: • Identify and apply the reporting requirements of ASC 606. • Define the potential issues/challenges associated with implementation of ASC 606. • List the implications of ASC 606 as it relates to the healthcare industry. CPE Credits: 1.0 Hours
    Speakers:
     Optional 
    11:10 AM  -  12:00 PM
    Managing Denials Through Physician Engagement
    1 CPE
     Optional 
     

    Lunch

    12:00 PM  -  1:00 PM
    Lunch and Awards
     Optional 
     

    General Session

    1:00 PM  -  1:50 PM
    Imagine Tomorrow
    Finance professionals working in today’s healthcare industry face considerable challenges. There’s good news, however, in that it is an environment that presents numerous opportunities to make a difference and build a better tomorrow for patients, communities, and organizations. The keys to success: imagination and innovation. Learning Objectives: • Identify top trends facing the healthcare industry. • Articulate the importance of imagination and innovation when it comes to opportunities for improving the financial management of health care. • Describe current HFMA initiatives designed to help finance professionals succeed in their efforts to make a difference in today’s healthcare industry. CPE Credits: 1.0 Hours
    Speakers:
     

    Meals and Breaks

    1:50 PM  -  2:05 PM
    Break
     

    Concurrent Session

    2:05 PM  -  2:55 PM
    Fire Up Your Speaking: Dynamic Presentation Skills
    Do you want to be an exceptional presenter, influence lives, and advance your career? There is no greater skill than knowing what to say and how to say it. Make a difference when you speak with presentation, projection and persuasion techniques. Learn how to develop a results-oriented presentation with tools such as body language, voice and impact words. Heighten your techniques with a powerful opening statement, prevalent key points and a persuasive-call-to-action close. If you want to motivate your listeners and staff to action, become a unique storyteller. Learning Objectives: • Learn how to conquer your nerves when presenting. • Handle negative questions with professionalism. • Learn 5 techniques to open your speech. • Acquire 4 powerful action based closings. Take-away: Develop top notch presentation skills, heighten your listening skills, inspire your staff to follow through, call to action close for your speech, master a question and answer session, have fun, master your nerves and make it happen, use effective body language to your advantage, master your voice inflection, discover words that make a difference, begin your speech with impact, project your key points clearly, and make your statistics understandable. CPE Credits: 1.0 Hours
    Speakers:
     Optional 
    2:05 PM  -  2:55 PM
    Welcome to PalmettoGBA - JJ MAC - Audit and Reimbursement Part 1
    PalmettoGBA is proud to serve you as your JJ MAC! During this session we hope to get to know you, our providers, a little better and help you understand who we are as a company and how we can best work together. We will go over key contacts for various needs providers have and give a high-level update on where we stand with workload and future plans. Our goal is to work alongside you to resolve your questions and concerns and be the best MAC in the country. Learning Objectives: • Identify Key Contacts for JJ A&R. • Define Status of JJ Audit Workload. Take-away: Attendees will become familiar with PalmettoGBA procedures and learn key contacts for provider inquiries. CPE Credits: 1.0 Hours
     Optional 
     

    Meals and Breaks

    2:55 PM  -  3:10 PM
    Break
     

    Concurrent Session

    3:10 PM  -  4:00 PM
    Crisis Management: Managing Hospital Security Protocols
    We will discuss points for hospitals having to deal with various crisis incidents (both internal/external) and how to utilize the Hospital Incident Command format. Discussion will include safety and security, access, media and communications, logistics, interagency cooperation, and other issues. Learning Objectives: • Describe how one hospital responds to security incidents • List helpful items for security, communication, and logistics. CPE Credits: 1.0 Hours
    Speakers:
     Optional 
    3:10 PM  -  4:00 PM
    Welcome to PalmettoGBA JJ MAC - Audit and Reimbursement Part 2
    PalmettoGBA is proud to serve you as your JJ MAC! During this session we hope to get to know you, our providers, a little better and help you understand who we are as a company and how we can best work together. We will go over key contacts for various needs providers have and give a high-level update on where we stand with workload and future plans. Our goal is to work alongside you to resolve your questions and concerns and be the best MAC in the country. Learning Objectives: • Identify Key Contacts for JJ A&R. • Define Status of JJ Audit Workload. Take-away: Attendees will become familiar with PalmettoGBA procedures and learn key contacts for provider inquiries. CPE Credits: 1.0 Hours
     Optional 
     

    Meals and Breaks

    4:00 PM  -  4:10 PM
    Break
     

    General Session

    4:10 PM  -  5:00 PM
    Ransomware and Cyber Security
    This presentation will cover the latest cyber scams affecting both companies and individuals. Discussion will cover ransomware, business email compromise, tech fraud, and cyber trends and statistics. Learning Objectives: • List the latest cyber scams. • Describe the areas of cyber concerns for the future. Take-away: CPE Credits: 1.0 Hours
    Speakers:
     

    Networking

    5:00 PM  -  7:00 PM
    Cornhole Tournament
     Optional 
  • Friday, October 19, 2018
  •  

    Registration

    7:00 AM  -  10:15 AM
    Registration
     
    7:30 AM  -  8:30 AM
    Breakfast
     Optional 
    7:30 AM  -  8:30 AM
    Prayer Breakfast
    Serving in Rural Appalachia in Sneedville, Tennessee (Hancock County) brings many opportunities for outreach and creating relationships with people. Combined participation from the Run4Water nonprofit organization and Harpeth Hills Church of Christ (Brentwood, Tennessee) allows collaboration with the Sneedville leaders and its community. Originally, the water ministry from Run4Water was the primary focus – which was to provide water for those without and water sterilization for homes with contaminated water from wells and/or streams. As pump repair, making water more accessible, and alternatives for water wells began to surface so did the additional needs that came in the form of healthcare and education. In the desire to help the leaders of Sneedville provide for their community, it became obvious that partnerships could be formed. As a result, a dental clinic was started to provide treatment for residents located within their own local health department. While the team provides dental procedures, recognition of other health needs are identified. Education is another area we embrace with the community. A summer recreation camp is offered four weeks every June free of charge. Led by the Hancock County After-School Director and volunteers across Tennessee, the children engage in physical activity, academic skills tutoring, art/music as well as social-emotional learning. The summer recreation camp allows a time for children to enjoy the simple pleasures of play yet connect with volunteers who encourage model citizenship. Service in Hancock County continues to broaden in various dimensions each year. Collaboration is a strong tenet in our work and drives many of the programs that help the Sneedville residents. We want to help be a solution to everyday issues that often become lifelong problems – we do this in the name of Jesus Christ. It is a privilege to be accepted in a community that allows us to be their friends. Learning Objectives: • Participate in servant leadership to community members of Sneedville, TN. • Collaborate with community leaders to provide basic hygiene and education services for Sneedville residents. • Collaborate with community leaders to expand and refine initiatives focused on physical, cognitive, and social-emotional wellness. Take-away: To gain an understanding of opportunities to support rural communities in meeting basic hygiene needs as well as promoting academic and social-emotional wellness. CPE Credits: Non
    Speakers:
     Optional 
     

    Concurrent Session

    8:30 AM  -  9:30 AM
    Best Practices in Managed Care Negotiations
    The session will cover managed care negotiation best practices and strategies to maximize managed care revenue. It will cover the entire process from understanding where your rates compare to your peers in the market through modeling of the final contract to ensure financial viability. Recent examples of negotiations and trends in the industry will be given to illustrate opportunities and risks that exist in the current environment. The development of the first proposal during a negotiation is incredibly important since it dictates the parameters for the discussion with the payer. Modeling and rate benchmarking will drive this process in conjunction with the hospital’s overall financial objectives. The session will highlight a recent example of a negotiation, provide insightful guidance and give the audience time to ask questions that arise. Additionally, consideration for strategic pricing to counter steerage for commoditized services such as imaging, lab, and ED will be discussed. During the discussion of the timbre of the negotiation topic, current payer tactics will be discussed as well as guidance on how to respond to aggressive payers. Additionally, the topic will include how to integrate your contracting strategy on behalf of employed physicians, ASCs, imaging centers, and other ancillary services. This portion will also cover considerations in acquisition and how they might impact your negotiations. In conclusion, the session will ensure that the attendees have been given a current perspective for the managed care negotiation environment in Tennessee. Learning Objectives: • Define how benchmarking can be used for developing proposals and support negotiations. • Design an annual contracting plan and pricing structure. • Outline the necessary language and sections of contracts, including: amendments, termination provisions, product design and network structure, denials, acquisitions and assignment language, and new technology provisions. • Understand macro trends in the industry. Take-away: The session will ensure that the attendees are well versed in how to develop, measure, plan and execute on a well-articulated managed care strategy. They will understand how current trends are impacting their net revenue and contracts as well as how to respond and counter the tactics that erode managed care revenues. CPE Credits: 1.0 Hours
    Speakers:
     Optional 
    8:30 AM  -  9:30 AM
    Patient Engagement and Activation: The Keys to Measuring Healthcare and Quality Improvement
    Research reveals that patient activation is directly associated with positive health outcomes, increased patient satisfaction, and improved medication adherence. As patient activation increases over time, healthcare costs, hospital readmission rates, and emergency room utilization decline. Managing these complex issues in a population health management environment involves not only obtaining accurate measurement of an individual’s activation level (i.e., the ability to self-manage health and health care) but also proactively and appropriately tailoring communication, instruction, goals and action steps to help patients achieve guideline health behaviors. With an activation-guided approach, care plans and support are delivered in a means and in a volume that matches what the patient is capable of taking on, so that the simplest behaviors are mastered before more complex behaviors are addressed. When we focus too soon on achieving more complex and difficult behaviors, we discourage and overwhelm those patients with lower activation, resulting in less chance of success. As patients become more aware and increasingly confident in their self-management capabilities (i.e., as patient activation increases), a shift occurs: healthy behaviors increase, health outcomes improve, and there is reduction in avoidable utilization. Learning Objectives: • Understand the concept of patient activation and the science behind it. • Recognize how an increase in patient activation is linked to lower healthcare costs, hospital stays, and medication adherence as well as improved health outcomes and key health indicators. • Understand how healthcare organizations have implemented patient activation strategies to increase healthy behaviors, improve health outcomes, and reduce avoidable use of high-cost services. Take-away: At the conclusion of the session, attendees will understand the relationship between patient activation and engagement with the establishment of quality and performance measures. In addition they will understand how interventions that build knowledge, skills and confidence are effective in increasing patient activation, leading to achieving lower per capita health care costs, improved patient experience and improved population health. CPE Credits: 1.0 Hours
    Speakers:
     Optional 
     

    Meals and Breaks

    9:30 AM  -  9:45 AM
    Break
     

    General Session

    9:45 AM  -  10:45 AM
    Policy and Industry Expert Paul Keckley
    Healthcare is going through a gut check. The volume and velocity of change is unprecedented. In this session, Dr. Keckley will take us into a deep dive of the history, facts, data, directions, and emerging trends among the policy makers, investors, and provider organizations charting new directions in healthcare. He will share the heart and substance of the ‘right conversations’ in healthcare, share his perspective of challenging strategies and his anticipation of public and consumer reaction and adoption. He will shed light on the opportunities in our changing healthcare system and improve your odds of success. Learning Objectives: • Identify where we have been in healthcare in the U.S. • Describe where we are today based upon political drivers and government spending as well as disruptors to the industry. • List where we are headed under the current political landscape and investors. • Outline positions of success we should be prepared to embrace. CPE Credits: 1.0 Hours
    Speakers:
     

    Meals and Breaks

    10:45 AM  -  11:00 AM
    Break
     

    General Session

    11:00 AM  -  12:00 PM
    MAP Award Presentation from Geisinger Health
    Join the team from Geisinger who will share insight into what steps it took at its organization to change a culture that was accustomed to asking patients to pay their standard co-payments, but less likely to collect on previously incurred balances. Geisinger implemented several initiatives that are consistent with HFMA’s Patient Financial Communications Best Practices, where consistency, clarity, and transparency to patients are at the forefront. Learning Objectives: • List ways to change the culture of collections. • Identify steps for improving point of service collections. • Outline financial communications best practices. Take-away: Takeaways from this session will include tactical steps necessary for improving point of service cash collections and sustaining financial health in an industry where patients are required to pay more. CPE Credits: 1.0 Hours
    Speakers:
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