2018 TN HFMA Fall Institute Gatlinburg, TN

Speakers

Speakers

Donna Hartley
CEO
Hartley International
Donna Hartley has an amazing story… she is proof that one woman can walk through fire and deliver a message powerful enough to impact millions of lives. This is an empowering survival story. Drawing on her three life-threatening events (which all occurred on dates of March 1st) she ignites you with Firepower for your leadership and gives you proven strategies to master transformation in your life. Cry, laugh, and be inspired! She is a graduate of the University of Hawaii and former Miss Hawaii. Donna has been featured on PBS, NBC, ABC and in The New York Times. She is the author of Fire Up Your Life!, Fire Up Your Intuition! and Fire Up Your Healing!
Steve Ramey
CFO
Cookeville Regional Medical Center
Steve Ramey has a Bachelor’s degree in Accounting from Auburn University and a MBA from Heriot-Watt University. He also has 37 years of healthcare experience and has been a CFO in 4 different hospitals for 31 years. Steve has worked in both the For Profit and the Not for Profit sectors. His experience as a CFO includes 20 years in Tennessee and 11 years in Virginia. Steve has also represented his hospital before a State House committee and a regional State Senator meeting. Steve’s hobbies include: coaching baseball, golf, and guitar.
Christine Crowley
Senior Director of Revenue Cycle Services
Nashville General Hospital
Dr. Crowley has worked in healthcare finance for over 40 years, been a member of HFMA 33 years, and earned the Follimer Bronze Award, Reeves Silver Award, Muncie Gold Award, Helen Yerger Award, and HFMA National Speaker Award (2001). Dr. Crowley published Understanding Patient Financial Services (Aspen) and has been a frequent speaker at HFMA conferences. Christine has earned certifications of FHFMA and CHE and has worked in a specialized area of healthcare for the past 20 years-- Revenue Cycle Leadership. She has served in Officer and Vice President roles with some leading organizations across the country. Recently Christine took her pre-retirement job at Nashville General Hospital where she is, along with a magnificent team of leaders, turning this aging safety net hospital around. One project underway that has already proven to be highly successful is reducing denials by engaging the physician base.
Tammie Galindez
Regional Vice President, Practice Management, Value Based Care
Conifer Health Systems
Tammie Galindez is Regional Vice President, Practice Management, Value Based Care, for Conifer Health Systems in Frisco, Texas. She also serves as an officer on HFMA’s National Board of Directors.
A member of HFMA since 2002, Ms. Galindez has served the national association as a member of the National Advisory Council and as a Director on the Nation Board from 2015-2018. At the chapter level, she has served as the South Texas Chapter president and as chair and member of various committees for the Gulf Coast, First Illinois, and South Texas Chapters. She is also a recipient of HFMA’s Medal of Honor as well as the Follmer Bronze, Reeves Silver, and Muncie Gold merit awards.
Ms. Galindez has worked for nearly 20 years to help healthcare systems improve the health of their revenue cycle and aid in their transition to value-based reimbursement. She holds a bachelor’s degree of business administration in finance from Florida Atlantic University and a master in health administration from George Washington University.
Ricky Dixon
Security Supervisor/Trainer
UT Medical Center
Lt. Dixon is a graduate from the University of Tennessee with a B.A. in Criminal Justice and a minor in Psychology. He has 18 years of combined law enforcement/health care experience including as a patrol officer for the Knoxville Police Department, a Security Supervisor/Trainer for Covenant Health, and in his current position a Security Supervisor/Trainer at UT Medical Center. Ricky has also completed training in areas such as Hazmat Incidents, Hospital Incident Command, NIMS, Therapeutic Crisis Intervention, Opioid Abuse Training, Threat Assessment Profiling, Hospital Leadership, etc. He compiles and analyzes data to help lead against Workplace Violence and Criminal Activity on UTMC campus, and serves on several hospital committees. He also teaches team members in specialized training such as De-Escalation/Workplace Violence, Active Shooter Incidents, and Dealing with Self-Medicating Patients and Illegal Drug Activity in Healthcare.
Dan Damron
Knoxville FBI Cyber Squad
Special Agent Daniel Damron is a current member of the Knoxville FBI cyber squad. He transferred to the Knoxville Division in 2014 to work white collar and cyber crime. Previously, he had been assigned to investigations concerning Public Corruption, Computer Analysis Response Team (CART) and was a member of the Underwater Search and Evidence Response Team (USERT). SA Damron began his career as a Special Agent with the FBI in 2003, where he was assigned to the Washington D.C. Field Office. He earned a Bachelor’s and Master’s Degree in Computer Science from East Tennessee State University in Johnson City, TN.
Lisa Davies
Assistant Professor of Psychology
Dr. Davies has spent the last 20 years in Nashville, Tennessee, serving as an Assistant Professor of Psychology in post-secondary institutions as well as a TN Licensed School Counselor with the local K-12 school systems. Her experiences include developing strong collaborative relationships, as well as mentoring students to empower them for college attainment and significant roles in an increasingly global economy and world. Professional experiences include the advancement of student academic advising, leading students in study abroad programs, and career/college degree completion. Collaboration includes the Identifying and design of new initiatives with education programs, technology integration and grant writing focusing on long range planning. Lisa is married to Bob Davies and they have two sons residing in Knoxville and Johnson City, Tennessee.
Beth Mullins
Principal
DHG Healthcare
Beth Mullins is a Principal with DHG Healthcare, the national healthcare practice of Dixon Hughes Goodman, LLP. Beth has over 20 years of healthcare experience in various roles, including managed care contracting, pricing transparency, clinically integrated networks, and business development. Beth leads the managed care business consulting segment of DHG Healthcare’s National Strategy Practice. Beth’s experience includes international and domestic consulting experience with health systems, an in-depth knowledge of health plan and other payer systems, results-oriented managed care/provider pricing negotiations, strategic planning and product line analyses as well as building and broadening physician relationships. This continued focus on the strategic plan and its implementation has earned her recognition in the industry as a top performer.
Paul Bolin
Williamson Medical Center
Paul Bolin has more than twenty years at Williamson Medical Center (WMC) and has served in several leadership roles including Chief Financial Officer, Chief Compliance Officer, Controller, and Revenue Cycle Executive. WMC is regarded as one of the most successful independent community hospitals in the state and is known for great outcomes, high touch personal service and financial viability.
Bolin is a Fellow in the Healthcare Financial Management Association (HFMA), has served as Tennessee Chapter President, and on the HFMA National Advisory Council. He serves his community and industry by having served on the boards of Mercy Community Healthcare, United Way of Williamson County and Christian Care Communities of Kentucky.
Bolin, a certified public accountant, earned an MBA from the Massey School at Belmont University. Paul has taught healthcare leadership classes for local universities as well as is a frequent speaker at healthcare leadership conferences.
Bolin takes health and wellbeing personally by participating in and encouraging others to participate in triathlons, running races, bike riding and strength training. Paul, his wife Pam and their three daughters all live in Franklin.
Paul Keckley
Principal
The Keckley Group
Dr. Keckley is Principal of The Keckley Group, a research and advisory practice focused on health industry trends, policy issues, and growth strategies.
He is a sought-after speaker and prolific author, having published 200 articles, authored three books and his weekly report, The Keckley Report. During the period preceding the passage of the Affordable Care Act, he facilitated a series of meetings between the White House Office of Health Reform and major health industry trade groups as private sector input was sought in the legislation.
He served as the Executive Director of the Deloitte Center for Health Solutions in Washington, DC, and in Executive Management at Vanderbilt University Medical Center. He is a regular contributor to network and business coverage of health industry trends and health reform including the New York Times, CNN, Wall Street Journal, Fox News, ABC, Financial Times and others.
He is an Independent Director of Tivity Health, advisor to the Lipscomb University College of Pharmacy, Oration BPC, and Western Governors University, and member of the Health Executive Network and Nashville Health Care Council.
Craig Swanson
Co-Founder and President
Insignia Health
Craig is co-founder and President of Insignia Health. Insignia partners with leading health systems, hospitals, insurers, public health providers and pharmaceutical companies in the U.S. and abroad to help individuals become more active self-managers of their health and healthcare.
As individuals progress along the continuum of activation -- as measured by the Patient Activation Measure® (PAM®) -- they experience fewer health crises and become better self-managers. Over 400 independent peer-reviewed published research studies over the past decade have validated PAM by showing that increased activation translates into better health and lower healthcare costs.
Prior to Insignia Health, Craig co-founded Definity Health in 1998 and served as Chief Financial Officer, Strategy and Corporate Development Lead and Head of Operations.
Craig was also a Manager for Deloitte Consulting within the healthcare and communication industry practices. His strategy and M&A clients included leading organizations such as Kaiser Permanente, Blue Cross Blue Shield, Bell Canada, and MCI. Craig serves on the board of the Minnesota chapter of the Nature Conservancy.
He holds a Master’s Degree in Business Administration from the University of Minnesota’s Carlson School of Management and completed undergraduate studies at the University of Vermont.
Bruce Naremore
CFO
Nashville General Hospital
Mr. Naremore has an extensive 30-year healthcare career in hospital finance and operations, as COO and CFO, as well as seven years in finance leadership with a major health plan. He has worked in large tertiary and smaller facilities and has excelled in both for-profit and community hospitals throughout his years of service. A CPA by training, he holds Bachelors and Master of Public Administration degrees from LSU, and he also received a Master of Accounting Degree from the University of New Orleans. Prior to joining Nashville General Hospital, he served as Senior Vice President and CFO of East Jefferson General Hospital, a 400-bed tertiary hospital in New Orleans, with prior roles as CFO and COO in 250 to 400-bed for-profit hospitals in Las Vegas, Vicksburg, Mississippi, and New Orleans.
Mr. Naremore is an active member of the American College of Healthcare Executives, the Hospital Financial Management Association, and a long-time member of the largest Mardi Gras Krewe in New Orleans, Endymion.
Mark Steinkirchner
Manager
Geisinger
Since joining Geisinger in 2012, Mark has been Geisinger’s Point of Service Manager for the past 5 years. Prior to his current role, Mark was responsible for the Geisinger Financial Counseling team. In this role he led Geisinger’s Trusted Advisor initiative designed to support community assessment and needs in compliance with the Affordable Care Act (ACA) mandates.
Prior to joining Geisinger, Mark worked in the Student Loan Industry where he held various operational leadership positions in customer service, mail operations, document imaging and retention as well as e-commerce and financial bank reconciliations. Mark is also a trumpet player and attended Mansfield University in Northern Pennsylvania in pursuit of a music degree but later changed direction and graduated with a Business Administration degree. He was selected as the student member of the Mansfield Faculty Brass Quintet where he performed for 3 years around the eastern U.S. and toured abroad in Ukraine and Russia. Mark also holds a Master of Business Administration Degree from Wilkes University in Wilkes Barre PA.
Alex Dewald
Manager
KraftCPAs
Alex is a manager in the assurance services department of KraftCPAs. With more than seven years of experience in public accounting, his responsibilities include planning and performing audits, reviews, and compilations for a variety of clients, primarily in the healthcare and manufacturing / wholesale / distribution industries. He is also a member of the employee benefits team.
Katie Reid
Director of Advisory Services
Kraft Healthcare Consulting, LLC
Katie is the director of the advisory services practice at Kraft Healthcare Consulting, LLC, an affiliate of KraftCPAs PLLC, where she focuses on reimbursement and operations. Her job responsibilities consist of reviewing and preparing Medicare and Medicaid cost reports and working with clients on other reimbursement opportunities, such as Disproportionate Share (DSH) and provider-based options. Additionally, Katie performs healthcare operational assessments and operational projects such as reviews of hospital chargemasters and physician fee schedules. Katie also assists the audit team at KraftCPAs with healthcare-specific financial audits.
Chrissy Sturm Matthews
Audit Supervisor
Palmetto GBA
Chrissy Matthews has over 20 combined years of Provider Audit experience from two MACs. She began her career in DMERC Claims in Indianapolis, IN and gained experience working in DMERC, Part B ORU, and Provider Customer Service before moving to an Audit & Reimbursement role. Throughout the years in A&R, Chrissy has worked on various workloads including Acceptance, Tentative, Rate Reviews, and all Desk Review and Audit types including JJ specific providers. She has served in roles centered around staff training, reorganization, and process improvement within the Audit area as well. This is her third year working on the JJ contract, and she is looking forward to working with attendees as a PalmettoGBA associate.
Chrissy currently works from home and is located in Indianapolis where she lives with her husband and two sons (11 and 21). Her adopted daughter has officially been launched into the real world now! When she is not at her desk, she can be found doing something interesting with the boys, playing on her phone (guilty!), or playing piano in her church’s worship band or with a group of musicians that play at various places around Indy.
Sherry Robertson
Reimbursement Supervisor
Palmetto GBA
Sherry Robertson has over 20 years of experience in both Medicare Audit and Reimbursement. She started her career as a Medicare Auditor and audited Home Health Agencies and Hospitals back when it was still a cost-based payment method. From Audit, Sherry transitioned to the Appeals area, where she wrote position papers, mediated appeal cases, and testified before the PRRB when necessary. After working Appeals, she worked as a Reimbursement Supervisor under JM. Sherry took a short break from Medicare and worked in TRICARE for four years. After working in TRICARE, she came back to be the Reimbursement Supervisor for the JJ contract.
Sherry currently works at the Palmetto GBA office in Columbia where she also lives with her husband, two boys (17 and 13), and her dog Kenai. When not working, she loves spending time with friends and family, traveling, eating good food, reading, running or watching a good movie.
Jason Winston
Utilization Management Manager
Nashville General Hospital
Jason A. Winston has worked in the healthcare industry for over 6 years. His professional history includes positions such as Utilization Review Manager at Nashville General Hospital, Comprehensive Care Clinician at Healthway’s, and Registered Nurse at Skyline Medical Center. His current responsibilities as a Utilization Review Manager afford him the opportunity to assist with coordination of care by leveraging both community and other health care experts that are available to the member. He uses critical thinking to quickly determine greatest need or most immediate risk by identifying gaps in care or barriers to care, to plan and use deep listening skills, and to personalize the message in a way that resonates with the members.
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