Intensive Summary: The advance care planning (ACP) Facilitator is an emerging role in healthcare. ACP Facilitators are instrumental in helping individuals, their families, and their loved ones become more engaged in person-centered decision making. If ACP conversations were easy, they would be more commonplace than they are today. The role of the ACP Facilitator is a critical component to achieving the ACP desired outcome—to know and honor an individual’s informed healthcare decisions. The First Steps® (FS) ACP Facilitator Certification course is designed to help participants learn the skills needed to facilitate foundational ACP discussions with any adult.

Upon completion of this intensive, you will be able to:

• Identify interview skills for facilitating First Steps advance care planning (ACP) conversations

• Identify interview skills for facilitating First Steps ACP conversations for adults with chronic illness

• Construct strategies to communicate the plan, including the completion of an advance directive document

• Examine ACP Facilitator’s role in implementing three key systems for ACP effectiveness

• Demonstrate beginning competency in facilitating First Steps ACP conversations through role-play activities

Intensive Summary: The workshop will cover the general chaplaincy certification requirements and processes that all associations generally follow while focusing on the Association of Professional Chaplains (APC) and the Spiritual Care Association (SCA).

Upon completion of this intensive, you will be able to:

• Participants will know the basic requirements and processes for board certification for chaplaincy in North America irrespective of certifying association
• Participants will be able to compare and contrast the certification requirements and processes of the Association of Professional Chaplains and the Spiritual Care Association in relationship to their own needs and qualifications.
• Participants will be able to apply tested strategies for being successfully certified as a health care chaplain

• Understanding the military mindset and lifestyle, their transition to civilian life and understanding how that affects communication and relationships.
• Discover positive ways to help those who have served integrate and/or reintegrate to civilian life and avoid common pitfalls that develop conflicts in relationships.
• Share approaches and resources available in support of PTSD, suicide, depression, sexual assault, substance abuse, and depression.

Intensive Summary: This workshop will demonstrate the use of palliative care terminology to create a spiritual assessment and offer participants the opportunity to make modifications based on their setting. It will also demonstrate the opportunity for research utilizing EMR data within this format.

Upon completion of this intensive, you will be able to:  

• Discuss ways to alter this format and content based on the healthcare setting and EMR (examples from our setting will be provided).
• Demonstrate the opportunities within this model for research using preset fields within the EMR to generate reports.
• Identify the spiritual concerns/needs and definition of spirituality created by the NCP and demonstrate the development of a Spiritual Assessment Flowsheet within an EMR using this terminology.

Intensive Summary: In this presentation, the participants will be introduced to cutting edge methods to not only 'awaken' persons with dementia, but also, a means to communicate spiritual and emotional comfort to this vulnerable population. From the experience of the presenter who has worked with over 1,000 patients in the vulnerable population of persons with dementia, the participant will benefit from his expertise by integrating the Dementia Care Protocol in their chaplaincy practice.

Upon completion of this intensive, you will be able to: 

• The participant will gain insight into the various dementias.
• The participant will make a connection between the CAHPS Survey and Dementia Care
• The participant will integrate the Dementia Care Protocol into their chaplaincy practice.

Intensive Summary: Chaplains are skilled listeners and communicators, and yet we struggle to be fully integrated into the medical model. By learning to step outside our comfort zones, we can build the skills necessary to empower ourselves and our patients, earn the trust of the medical team, and support clinician resilience.In this presentation, participants will learn communication techniques designed to build their confidence, as well as statements, phrases, and open-ended questions that can help bridge the gap between medical and spiritual care.

Upon completion of this intensive, you will be able to: 

• List concrete values of confident chaplaincy to clinicians, patients, family members, and chaplains.
• Describe specific actions that can increase chaplain confidence and, by extension, the relevance of chaplains on the medical team.
• Analyze the emotional content inherent in confident, respectful communications between chaplains and the medical team, and have five questions and statements you can use immediately with medical staff.

Intensive Summary: Chronic illness disproportionately impacts African Americans. An ACPE Certified Educator will provide a pastoral care approach focused on social, emotional, existential and religious needs via an empathy-education-empowerment learning modality.

Upon completion of this intensive, you will be able to:

• Learn how African Americans are disproportionally impacted by chronic illness as a result of social economic disparities.

• Learn a specific pastoral care approach for major chronic illnesses including heart disease, stroke, diabetes, obesity, and cancer.

• Learn how communities of faith can make their congregation a "healthy hotspot" as well as politically advocate for healthy food resources, inexpensive exercise venues, and tobacco-free zones.

N SW Workshop 

Intensive Summary:
 This workshop will examine women's experience of perinatal loss and contextualize it in a framework of moral injury to allow for a broader understanding of this experience as a traumatic loss that is unique and currently undervalued. It will examine the concepts of the pregnant mind, maternal-fetal bonding as well as tenets of feminine psychology to expand awareness in care givers of critical and often unarticulated dimensions of this experience that preclude recovery from this life changing event. We will consider cultural and theological underpinnings for current paradigms for care of women who experience this type of loss as well as "healing as a space" as offered in relational psychology rooted on feminist theology. 


Upon completion of this intensive, you will be able to: 

• To understand perinatal loss as a traumatic experience - Create awareness of pregnancy loss as a relevant and critical component of women’s lives and as a critical healthcare and cultural issue
• Create awareness of the dimensions of the experience of pregnancy loss that result in negative outcomes for the woman and by extension the family and society.
• Create awareness of the need to recognize and validate pregnancy loss as more than a clinical event and encourage spiritual caregivers to recognize and address the needs of women who suffer silently.

Intensive Summary: The workshop would describe the history of a Pilot Project by CHRISTUS Santa Rosa and CHRISTUS Physician Group, establishing a Chaplain as an embedded Advance Care Planning Coordinator within the physician's practice office. The project, which is completing its first year, has been accepted as a continuing position within CHRISTUS Physician Group. The workshop would describe the history of the pilot project, discuss the value and importance of Advance Care Planning, physician reimbursement, EMR documentation, and patient response. The workshop would describe the patient encounter, including practical questions about AD documents and travel with documents. The workshop would conclude with discussion of expansion to other practices.

Upon completion of this intensive, you will be able to: 

• Understand the chaplains role in out-patient Advance Care Planning
• Understand the expectations and limitations of Advance Care Planning discussion in the physician's office.
• Understand reimbursement, documentation and CMS requirements

N SW Workshop 

Intensive Summary: This workshop will introduce an evidence-based model of balanced resilience for patients, family caregivers, and clinicians, which includes the elements of pro-social intention, authentic connection, and choice (or self-efficacy). It will also introduce the Halifax GRACE model, which enacts these elements and fosters compassion, resilience, and balance in the presence of serious illness. Workshop participants will learn practices they can use in their own personal and professional lives.

Upon completion of this intensive, you will be able to:

• Articulate and identify basic elements of resilience.
• Implement three practices to foster balanced resilience and compassion.
• Teach three of these practices to help others find balance in the presence of serious illness
  
  

Intensive Summary: This Workshop will introduce the concept of the journey of the hero and present its relevance for patients who are in need of a narrative of healing and coping. Two examples of modern mythology will be introduced and their adaptation as a narrative of healing will be presented to encourage spiritual care givers to use superhero stories in Spiritual care.

Upon completion of this intensive, you will be able to:

• Identify Superhero Stories as Tools for Meaning Making
• Encourage the use of popular culture as frame of reference
• Gain better understanding of telling healing stories

N SW Workshop 

Intensive Summary: This workshop will invite participants to explore racism on a global and personal level. Participants will be asked to talk about their own experiences with racism and identify personal areas of bias or growth. We will look at practical ways that chaplains can advocate for patients/families and to partner with staff in addressing racial bias in healthcare.

Upon completion of this intensive, you will be able to:

• Increase knowledge about current racial disparities and trends in healthcare
• Explore research that shows how racism can affect health in people of color
• Gain an understanding of white privilege 
• Identify practical tips for partnering with staff to create an equitable healthcare environment

SW Workshop 

Full Title: Suicide Prevention in Veteran and Service Member Populations

Intensive Summary: This workshop will demonstrate the collaborative work with chaplains and mental health providers in ongoing efforts at VA medical centers and across the VA system to more effectively engage chaplains in suicide prevention. Lessons for chaplains and other healthcare providers working in different contexts will be discussed, and time for interaction will be provided.

Upon completion of this intensive, you will be able to: 

• Demonstrate, through simulation, the ability to use of a variety of crisis intervention strategies to assess lethality and intervene with a Veteran experiencing suicidal ideation
• Initiate processes to develop chaplain teams within integrated healthcare systems that are equipped to address suicidality
• Describe how to apply evidence-based psychotherapeutic principles in the care of persons with suicidal thoughts

Intensive Summary: This workshop will explore the history of seafarer missions over the past 200 years and how they have adapted to change to meet the needs of the modern seafarer. Why do seafarers need a chaplain and how does this compare to the needs of patients in a hospital environment?

Upon completion of this intensive, you will be able to: 

• Appreciate "shipping" the invisible industry
• Discover the life of the seafarer
• Understand the need for port chaplains

Intensive Summary: This presentation will explain the importance of how a values framework can create a spiritually nourishing workplace where employees feel appreciated, motivated, and are held accountable for their actions.

Upon completion of this intensive, you will be able to: 

• Understand the importance of a values framework in an organization
• Explain how values impact organizational behavior.
• Identify ways to implement a value based cultures

SW Workshop 

Intensive Summary: This workshop will explore the ACT model, ways that it fits well with principles in healthcare chaplaincy, elements that are synergistic with theological commitments, and ways that chaplains can use ACT principles and practices in their daily work to deepen the provision of patient-centered spiritual care.

Upon completion of this intensive, you will be able to:

• Describe how evidence-based principles in ACT can be highly synergistic with commitments in healthcare chaplaincy.
• Employ key practices from ACT to deepen the provision of patient-centered spiritual care.Explore how using ACT principles can enhance capacities for participating as a member of integrated care teams.
• Explore how using ACT principles can enhance capacities for participating as a member of integrated care teams.

N SW Workshop 

Intensive Summary: This presentation will provide an in-depth look at different variations of hope. Hope will be examined through the lens of major religious world views and how these are played out within the clinical setting. The workshop will include practical tools to aid in the hope discussion to move from hoping for a certain outcome to hoping in something greater than the situation and embrace transcendent resilience.

Upon completion of this intensive, you will be able to: 

• Define hope in diverse world views
• Identify the divergent impact of hope in clinical settings
• Outline ways to utilize hope as a positive tool

Full Title: "SAFE-ing Black Patients Matters: How Chaplains Can Utilize The SAFER-R Model to Limit Code Grey and Public Safety Calls on African American Patients & Families"

Intensive Summary: This presentation will show how chaplains can build trust with medical staff and employ the SAFER-R Model as a pastoral intervention to lessen Public Safety and Code Grey calls specifically on African American patients and families.

Upon completion of this intensive, you will be able to:

• Participants will become familiar with racial disparities in Public Safety and Code Grey calls by examining an 8-year case study highlighted in The Journal of National Association's "Visiting Black Patients: Racial Disparities in Security Standby Requests" by Dr. Carmen Green, Dr. Wayne McCullough and Rev. Jamie Hawley.
• Participants will learn how the larger current U.S. trend of European Americans calling police on innocent African Americans influences hospital statistics of Public Safety and Code Grey calls on African American patients and families.
• Participants will learn how chaplains can build trusting relationships with medical staff and employ the SAFER-R model to lessen Public Safety and Code Grey calls on African American patients and families.

SW Workshop 

Intensive Summary: The purpose of this program will be to threefold:
1.) To assist individuals with understanding the spiritual assessment of individuals living with mental illness. 2.) To discuss the neurophysiological impact of trauma, therapeutic interventions, and spiritual practices.
3.) To discuss ways that pastoral care and counseling can move towards and evidence based practice by leveraging the evidence base of psychology and other disciplines to form effective pastoral interventions for those living with mental illness.

Upon completion of this intensive, you will be able to: 

• To develop adequate spiritual assessments for those living with acute mental illness
• To discuss and develop an understanding of the relationship between a person's sense of self and their conceptualization of the transcendent
• To explore ways in which spiritual care can draw from the evidence base of other disciplines to more fully offer appropriate and effective spiritual interventions.

N Workshop 

Intensive Summary: This workshop will explore how joyfulness can be used to enhance your practice and overall well-being. During this session the participant will learn about and practice a variety of activities that promote joyfulness and will learn strategies that will help them incorporate practices into everyday life that promote joyfulness and reduce burnout.

Upon completion of this intensive, you will be able to: 

• Identify the science and research that supports joyfulness practices for improved health and to reduce burnout.
• Incorporate strategies to refuel your joy so you can be whole, be strong and be you.
• Evaluate the benefits of using these strategies to improve the patient experience with care

N Workshop 

Intensive Summary: Interdisciplinary team approaches to providing spiritual support contribute to patient satisfaction, quality of life, and decreased healthcare cost. Although it is understood that chaplains are spiritual care experts and nurses are spiritual care generalists, the scanty evidence about collaboration between these two disciplines suggests that it is sometimes dysfunctional.This session will present recent findings from an online survey of Association of Professional Chaplains that explored their perceptions of nurse-provided spiritual care and collaboration. This empirical evidence will be used to prompt chaplains to reflect on how best to foster collaboration with nurses to promote whole person care.

Upon completion of this intensive, you will be able to: 

• Identify 3 reasons why nurses fail to collaborate with chaplains, as perceived by chaplains in the research presented.
• Integrate findings from the research presented by reflecting on ways to promote collaboration among clinicians to provide spiritual care. Identify one way you will immediately implement.
• Summarize existent evidence (from the literature and from the study presented) about chaplain- nurse collaboration to provide spiritual care in healthcare organizations.

N SW Workshop

Intensive Summary: Making meaning of serious illness is an important aspect of spiritual coping for patients and families in palliative and end-of-life care. In this workshop, we will explore 4 common models of understanding the cause of serious illness. These models reflect embedded core values that drive patient/family decision-making and behavior, including requests for aggressive treatment options. Chaplains who are aware of how patients and families make meaning of serious illness can better negotiate core values conflicts between patients/families and biomedical providers and help ensure quality of life in palliative and end-of-life settings.

Upon completion of this intensive, you will be able to:

• Describe four common models of meaning making around serious illness
• Articulate their own primary model of making meaning around serious illness
• Address meaning making models embedded in patient/family illness narratives.

SW Workshop 

Intensive Summary: Studies have shown that positive emotions are one of the most powerful emotions we possess. Gratitude can change our attitude and outlook on life. Unrelenting pain, often coupled with the diagnosis of a life threatening illness impacts a person’s entire life system. Patients search for meaning in their lives while facing a future of uncertainty. But what if we were to work with our clients to foster resilience, hope, and positive thinking along their quest for effective pain management? This workshop will explore studies on happiness and gratitude and how positive emotions can change one’s outlook on life. Examples of positive therapy techniques will be shared providing helpful strategies for coping with illness.

Upon completion of this intensive, you will be able to:

• Review studies and research involving the application of positive therapy techniques, specifically happiness and gratitude and its effect on one's outlook on life.
• Identify and explore practical strategies and techniques in applying positive therapy when working with patients
• Examine ways in which happiness and gratitude can increase one's resilience to stress and pain.
  
  

Full Title: Overcoming Barriers from a Spiritual Context in Advanced Care Planning in the African American Community

Intensive Summary: This workshop will unpack the barriers and fears of the preparation of end of life care in the African American community from a spiritual perspective. A plan of action will be introduced for better engagement from the medical community to include chaplains and physicians to turn the trend of ACP in the African American community around.

Upon completion of this intensive, you will be able to: 

• Review studies and research involving the application of positive therapy Dispel the Myths of End of Life Care when it comes to African Americans
• Tools to use when having discussions on ACP with African Americans
• How to Assess the African American Spiritual experience to determine its importance as a key important ingredient to ACP.

N Workshop 

Intensive Summary: It is hard to evaluate the spiritual care work that nurses and chaplains do in the community context. Yet funders, care providers, mission organisations and researchers look for outcomes when they invest in Faith Community Nursing or chaplaincy initiatives. This workshop will help those involved in spiritual care for people with health problems to assess need, plan interventions where possible and record outcomes, using a validated assessment tool.

Upon completion of this intensive, you will be able to: 

• Review studies and research involving the application of positive therapy The group will be able to compare various assessment models in Spiritual care
• The group will practice using care plans relating to a spiritual care model
• The group will be able to evaluate outcomes based on a care plan.
  
  
  

Intensive Summary: Interpersonal Forgiveness is an often misunderstood and complex topic. Building on his research with chaplains and clergy and recent book, The Path to Forgiveness, the presenter will help participants to deepen their understanding and use of interpersonal forgiveness in both their personal and professional lives. In this presentation, participants will consider the effects of interpersonal conflict and forgiveness on one's cognition, affect, and behavior and explore what it means to forgive as well as the benefits of using interpersonal forgiveness to bring healing and hope to relational hurt and pain.

Upon completion of this intensive, you will be able to: 

• Define and identify myths and misconceptions associated with interpersonal forgiveness
• Describe and apply skills and strategies used in the interpersonal forgiveness process.
• List and recognize the benefits and outcomes of practicing interpersonal forgiveness.

Intensive Summary: This workshop explores how spiritual care differ in what one chaplain has called “the limbo of palliative care” compared with hospice. Case studies and data, from ResolutionCare, provide examples, observations and lessons on how to encounter patients’ shifting focus by creatively meeting patients’ full spectrum of needs. Specifically, we will explore how and why spiritual deepening occurs during palliative care through, creative interventions such as taking a patient drag racing, connecting a father to his biological son, making quilts to be remembered by, or learning how a Hupa tribal song catcher passes his gift to the next generation.

Upon completion of this intensive, you will be able to: 

• Consider 3 steps for how to facilitate spiritual deepening and identify mystical experiences for those in the process of engaging their own mortality.
• Be able to discuss and describe Maslow’s Needs theory and William James’ levels of mystical experiences.
• Describe the work approach of Resolution Care and their cutting edge approach to palliative home care.

N SW Workshop 

Intensive Summary: In this presentation we will explore and engage various religious belief systems, their views on death and dying, and how those beliefs influence medical decision making at end of life. We will also discuss strategies to sensitively engage in conversation about these issues when conflict between medical providers and patients/families occur. Through a review of the support for shared decision making, including attention to religious beliefs and values, and small group conversation about the topic, the participant will develop skills to integrate this area into future family meetings and goals of care discussions.

Upon completion of this intensive, you will be able to:

• The participant will be able to identify the concepts of shared decision making and how religious preferences may enter into that conversation.
• The participant will be able to identify common themes in basic religious groups that may emerge in discussions of end of life care
• The participant will be able to verbalize strategies to use when conflict about religious beliefs and end of life interventions occurs between the medical team and patients/families.

N Workshop 

Intensive Summary: This interactive presentation uses the story of Job from scripture to explore appropriate and inappropriate options for care of people in crisis. Emphasis is placed on the concept of "do good, do no harm" and how the words and actions of healthcare and spiritual care providers can have long-term consequences. Self-care strategies to decrease caregiver compassion fatigue will be discussed.

Upon completion of this intensive, you will be able to:

• Relate the story of Job to crisis care
• List appropriate responses when communicating with those in crisis
• Identify self-care needs resulting from providing crisis care.

Intensive Summary: This presentation seeks to show how we can reach secular patients, make them comfortable accepting spiritual care, and treat them properly, validating their philosophy of life. The workshop will consist of exploring the meanings of spiritual care and caregiver, as they are understood by professionals and the general public, and then broadening those definitions to include representation by all potential recipients of spiritual care.

 Upon completion of this intensive, you will be able to: 

• “Non belief”: Who are the nonbelievers, and what do they believe?
• Through the Threshold: Redefining chaplaincy to be accepted by all, religious or not.
• Treatment: Tools and techniques of spiritual care without religion.

Intensive Summary: This workshop is designed to demonstrate use of a palliative care-oriented platform for practicing spiritual care called the Religious Comfort Index (RCI), a tool originally developed from a 3,700 patient case study of palliative care patients. The objective is to show the difference between a palliative and non-palliative approach to spiritual care using an evidence-based, outcomes-driven, quantitatively-oriented platform. The workshop will show how transitioning a patient from suffering to satisfaction in contrast to confrontation and elicitation of religion-spiritual identity is the essence of palliative-oriented spiritual care and how the RCI platform facilitates this unique and much-needed paradigm-changing approach to spiritual care.

Upon completion of this intensive, you will be able to:

• Understand and acknowledge the difference between a palliative-care oriented spiritual care community and a traditional one
• Understand and acknowledge how to use the RCI as a platform for facilitating a palliative care-oriented spiritual care community
• Understand and acknowledge why a paradigm shift to a palliative-care spiritual care community is essential to the future of healthcare chaplaincy

N SW Workshop 

Intensive Summary: This workshop will seek to help attendees identify signs of stress/burnout in themselves and their coworkers, and provide practical tools towards increasing resiliency and achieving personal & professional revival.

Upon completion of this intensive, you will be able to: 

• Identify the causes of burnout or compassion fatigue
• Through self assessment, identify personal level of fatigue
• Discover interventions that will prevent and or recover from compassion fatigue and burnout

N SW Workshop 

Intensive Summary:  This workshop will present a multidisciplinary research initiative and the result that has continued to impact the care provided in the adult ICUs. The participants will learn a new and innovative way to care for families in the ICU. The goal is to prevent Post Traumatic Stress in families who experience the death of their loved one in the adult ICUs

Upon completion of this intensive, you will be able to: 

• Identify symptoms of Post-Traumatic Stress in families of ICU patients
• Identify research articles and tools that will help advocate for an interdisciplinary approach to care
• Begin a bereavement program to address the family needs of patients in the ICU

Plenary Summary: 

The 4th edition of the National Consensus Project Clinical Practice Guidelines for Quality Palliative Care released in October 2018 breaks new ground for palliative care and hospice by increasing the scope of the guidelines to include "all people with serious illness, regardless of setting, diagnosis, prognosis, or age". That expansion is reflected largely in three major areas with clear implications for the practice of spiritual care and chaplaincy.  Palliative care is covered in any setting on the continuum of care include home care and "community care" broadly defined. Pediatric patients and their family caregivers are clearly covered as a population of concern. End of life care is expanded to clearly include grief and bereavement coverage for family caregivers after the patient's death. 

Each member of this panel is a leader in one of these areas of concern and will present on their prior work and on how the new guidelines expand the training needs, necessary expertise, and scope of chaplaincy practice for people with serious illness and their caregivers. 

Upon completion of this intensive, you will be able to: 

• Participants will know how the new NCP Guidelines increase the scope of chaplaincy and spiritual care practice in pediatrics, community care, and grief and bereavement. 
• Participants will understand the training and expertise in spiritual care required by this expansion. 
• Participants will be able to integrate best practices in spiritual care in these domains into their own practice.