2019 FTA E-File + Refund Protection Symposium

Here is a copy of the paper agenda. A listing of the agenda contents follows.

2019 E-file Symposium Agenda


Monday, May 6, 2019
5 to 7 p.m.
Meet-and-greet reception
Regency AB Foyer



Monday, May 6, 2019
Parkview Room 

9 a.m. – Noon 

State-Only Fraud Meeting

States and invited ISAC analysts will discuss two different state approaches (Georgia and Illinois) to adjusting suspect taxpayer accounts.  We will also hear an update from the group of states working to identify a strategy for leads and other data elements.  Time will be spent in small group discussions around data elements that would help you identify and prevent fraud.  We will wrap up the morning answering questions. Be prepared to share anything on your mind from a fraud point of view. 

1 - 5 p.m.  

State-only Training on the State and National Letter of Intent

Learn all about the state and national letters of intent during this hands-on practical application training session. Topics will include where to find documents, understanding each clause, and how to use the documents that correspondent to the Letter of Intent. You will also work with your peers to review a completed letter of intent, conduct a vetting and suitability review and use documents that help you communicate your decisions. 

5 - 7:00 p.m.
Meet-and-greet reception


Tuesday, May 7, 2019
Regency C 

8:30 – 9:30

Silos Must Be Destroyed:  How E-file and fraud have evolved and why partnerships in and out of your agency are critical to your mission.

Panelists will talk about the (bad) old days of silo-based return processing and demonstrate how a heavy reliance on partnerships breeds a new kind of success.  
Jared Ballwe, Drake, Lauren Hagwood, Intuit; Jon Lunardini, California Franchise Tax Board; Mimi Nolan, H&R Block; and Keith Wicker, South Carolina Department of Revenue

9:30 – 10:30

Explore the Life Cycle of Returns

Filing a tax return does not exist in a single moment in time, and it extends beyond government. To discover weaknesses in the system and recognize opportunities, it helps to understand the process it takes to file a return. Track a return from the moment the taxpayer is ready to file to the moment a refund lands in a bank account.  Kendra Carroll, Georgia Department of Revenue; Roger Chinchilla, Refundo; Ben Deneka, H&R Block; and Jami Gibson, Drake Software. 

10:30 – 11 Break 

11 – Noon

IRS 2019 Filing Season Update and Plan for the 2020 Filing Season
Juanita Wueller, Internal Revenue Service

Noon – 1:30
Lunch (provided)

1:30 - 2:00

2019 Filing Season in Review - A lot of new things this year — and you survived

A discussion of what was new and unique in 2019
Marc Castro, Crosslink Professional; Eric Duff, Intuit; Mimi Nolan, H&R Block; and Kevin Richards, Illinois Department of Revenue

2 - 3 p.m.

Takeaway Solutions for Fraud Prevention and Detection 

The Analyst Community of Practice consists of states, IRS and industry partners working together to reduce identity theft refund fraud. Learn about the takeaway action items they developed in their October meeting and how the action items are being implemented.
Sara Bryant, California Franchise Tax Board; Kendra Carroll, Georgia Department of Revenue; Stacy Lessard, Minnesota Department of Revenue; and Scott Lockwood, Iowa Department of Revenue. 

3 - 3:30

3:30- 4:15

Security Summit Working Group Update:  What’s New to be Implemented in the 2020 Filing Season

Information Sharing, Authentication and Trusted Customer, NIST, and Financial Services team updates.  Each team will present updates on what's new for the next filing season.
Theresa Franzke, Kristen Landreth, Jamie Shaw, Lamar Singletary, and Sharon Stetler, Internal Revenue Service. 

4:15 - 5

Automating Taxes Paid to Other States - An overview of the TPOS Pilot

Colorado has been engaged in a three-year effort to automate processing for the majority of returns that claim taxes paid to other states.  Get an overview of this pilot project and the recommendations for expansion in the 2020 filing season.  Steve Asbell will also be available to answer any questions about this topic at the e-Standards Genius Bar on Thursday morning and to lead the technical refinement and vote on the new schema at the E-standards meeting Thursday afternoon.
Steve Asbell, Colorado Department of Revenue

Wednesday, May 8, 2019
Regency C 

Action Day: Building A Strategic Approach to Creating a Smoother Filing Season in 2020
In this day-long moderated session, we will develop a strategy to create a smoother and more effective filing season. Working with small and large group discussions, you will discuss the 2019
 filing season, how each person’s work affects others and identify a strategic position for a successful 2020 filing season.

Thursday, May 9, 2019
Regency C 

8:30 – 9:30
Reviewing our strategic position for a successful filing season 

Spend time reviewing and finalizing the strategic position for a successful and smoother filing season in 2020.  Wednesday’s lessons will be organized and opportunities spelled out (even outlining work for you to take home). 

9:30 - 10:00
State Exchange System update 

Using the State Exchange System as a tool for filing season communication and documentation exchange has been in place for a couple of years now.  Learn about the current state and upcoming changes to the system for 2019. 
Ryan Minnick, FTA

10 - 10:30 Break

10:30 - Noon

GENIUS BAR: Visit with the Subject Matter Experts

Do you have questions? Maybe you want access to a system such as the State Exchange System, ISAC or the FTA website.  Are you having trouble understanding a report and wish someone would just show you the answer? This time is for you. Ask a genius for hands-on assistance.

E-Standards Genius Bar Terry Garber, Steve Thimsen, Steve Asbell
Do you have questions about state return, levy, or employer annual filing schemas and standards? Or do you have feedback for e-standards, or you are just wondering where to find the e-standards information? Get answers or find out where to find information.  

Free File Programs Genius Bar. David Macklin, Tim Hugo
Learn more about the online IRS and State Free File programs and the in-person Volunteer Income Tax Assistance (VITA) and AARP Tax-Aide programs. Get the latest on how these free tax-prep programs  benefit lower and moderate income taxpayers in your state, while increasing e-file rates and lowering processing and maintenance costs. Also learn more about the Computer and Communications Industry Association (CCIA's) Tax Time Allies awareness initiatives and gain access to outreach tools and materials available at https://taxtimeallies.org/

FTA Genius Bar Ryan Minnick, Terri Steenblock
Do you have questions about the FTA website or the State Exchange System?  Maybe you need a user ID and password or can’t easily find something.

Modernized e-File (MeF) Genius Bar Juanita Wueller, John Kalinoski, Mary Claire Petrosky, Daniel Mullins
What are your MeF questions — maybe, what tax types are available, how to flip from testing to production, how Assurance Testing System (ATS) works, schemas, business rules?

Potential Identity Theft Refund Fraud (PITRF) and Prison File Genius Bar Rob Cohen, Lynn Brennan
Have you ever wondered how to receive a file, when the files are available, how to retrieve them, data element details in the file, what's included in the different sequence numbers, or who to contact when you have a question on the file? The prison file is new — learn what it is all about. 

ISAC Genius Bar Clare. Giardina, Patti Reid
Come visit with the people at MITRE, which serves as the ISAC Trusted Third Party. If you'd like to know what's in the ISAC, who's in the ISAC, what does ISAC actually stand for, what others share, how to get access, what reports and data are available, how to read or find that data and reports, this is the genius bar for you. There will be a computer available at the table or you can bring your own. 

Security Summit Genius Bar Theresa Rossi-Franzke, Jamie Shaw, Sharon Stetler, LaMar Singletary, Kristen Landreth

Do you have questions about identity theft tax refund fraud, wondering how to join the Security Summit, or curious about what the Security Summit is working on? How is the Security Summit different (or connected to) the ISAC? Maybe you have questions about specific security summit products such as authentication, individual income tax or business tax industry leads, NIST requirements or trusted customer requirements.

NOON: Symposium Adjourns

Thursday, May 9, 2019 (continued)

E-Standards meeting
Gateway East

1 p.m - 5 p.m.

MeF and Summit -- The goal is to finalize items for first draft TY19 schema sets for MeF and Leads

  • Updates from Authentication and Information Sharing
  • Adding Trusted Customer elements to Business returns
  • Addition of TaxesPaidTo Other States
  • Any other updates/requests
  • Do we need a state package for Exempt Organizations (990)?

Friday, May 10, 2019
E-Standards Continued

8:30 a.m. - 5 p.m.
Gateway East

 Employer schema sets 
  • Review and approval of updated Levy schema set
  • New Enrollment/Data Exchange schema set
  • FSET updates including Authentication
  • EmployerAnnualFilings (currently no open requests, but something always comes up)

  • Thursday, May 9, 2019

    (Friday, May 10, 2019)
    E-Standards Meeting (begins immediately after Symposium)