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2019 MACRAO Annual Conference

2019 MACRAO Annual Conference

Annual Conference Agenda 

Key documents for the 2019 MACRAO Annual Business Meeting can be found here - Annual Business Meeting Key Documents




Agenda

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    • Wednesday, November 20, 2019
    •  
      11:00 AM  -  5:00 PM
      Conference Registration & Hotel Check In
      11:00 AM  -  1:30 PM
      Lunch on Own
      11:30 AM  -  1:30 PM
      Michigan Community College Registrar's Meeting (includes lunch) - Invitation Only
      BB Center
      This meeting is for Michigan Community College Registrars (MCCR) members only.
      1:30 PM  -  2:30 PM
      Conference Welcome and Networking
      Parlor AB
      2:30 PM  -  3:30 PM
      Opening Session
      Parlor AB
      Speakers:
      3:30 PM  -  4:00 PM
      Break
       

      Breakout Session Options

      4:00 PM  -  5:00 PM
      Admissions 101
      BB North
      Come learn about the basics of the admissions travel season, different types of high school visits, college fair best practices, and all other things required to successfully navigate being an Admissions Professional.
      Speakers:
      4:00 PM  -  5:00 PM
      Enrollment Management 101
      BB Center
      Enrollment Management? What's that? How do we start doing it at my institution? How does it become "Strategic?" This session is an introduction to the concepts and benefits of Strategic Enrollment Management, or SEM. If you've read a little about it or know nothing at all about SEM, here's an opportunity to learn how SEM has been implemented at both the community college and university level.
      Speakers:
      4:00 PM  -  5:00 PM
      Registrar 101
      BB South
      Geared towards new staff in Admissions, Financial Aid or Registrar’s Office – what is the history and basic function of a registrar’s office? What sorts of things do we do in common? From basic records keeping to rapidly evolving student success efforts, we’ll discuss our role in the university and how your Registrar can be a resource in joint-problem-solving. We’ll also talk about the Registrar’s role in policy making and implementation and trends that may be moving our field in a different direction.
      Speakers:
      4:00 PM  -  5:00 PM
      The Registration Game Changer
      Parlor D
      Vendor Session - College Scheduler

      Created by a student in Northern California back in 2005 and now used across 300 higher ed institutions and over 8M students. Registration is a fundamental part of the college experience, and yet the seemingly simple act of choosing a few classes that all fit together has significant implications. With over a decade of experience in this field, College Scheduler invites enrollment managers, registration, and orientation staff to learn about the current challenges with registration and how to support campus initiatives including retention, maximizing enrolled credits, and boosting graduation rates. We invite you to hear the results our customers have seen and get excited about the new features like in-app registration! Used by 12 institutions in Michigan so far such as: University of Michigan, UM Dearborn, Saginaw Valley State, Macomb CC, Lansing CC, and Washtenaw CC.
      Speakers:
       
      5:00 PM  -  6:00 PM
      Free time - Networking
      6:00 PM  -  7:00 PM
      First Night Reception
      Parlor C

      It's a Camp Carnival!

       Everyone is welcome to join us for a good 'ole Camp Carnival. Play games, win prizes, network with attendees, and learn more about the MACRAO organization! See you there!
      7:00 PM  -  8:30 PM
      Dinner
      Parlor AB
      8:30 PM  -  11:59 PM
      Evening Activities

      Fitness Center

      Indoor Pool

      Whirlpool & Jacuzzi

      Wet Sauna

      Dry Sauna

      Games and fireplace located in Foyer

      Lawn games available if weather permits
    • Thursday, November 21, 2019
    •  
      7:30 AM  -  8:45 AM
      Breakfast
      Parlor AB
       

      Breakout Session Options

      9:00 AM  -  10:00 AM
      An Organizational Model for Supporting Advising Technology
      Parlor C
      This session will provide attendees an organizational model for supporting the multitude of advising systems that interface with the student information system and are directly or indirectly governed by Registrar office processes and procedures.
      Speakers:
      9:00 AM  -  10:00 AM
      Best Practices for Planning a Successful Commencement Ceremony
      BB Center
      This session will share ideas to continue to improve an institution's commencement ceremony. Topics to include general ceremony planning, ceremonial logistics & procedures, regalia, student recognition, emergency preparedness, diploma distribution. Discussion will be informal and will include time for attendees' questions.
      Speakers:
      9:00 AM  -  10:00 AM
      Innovate the Registrar's Office
      BB North
      Vendor Session - Parchment 

       What efficiencies could be created in the Registrar’s office if there was one platform to manage all credentials including transcripts, diplomas, certificates and badges? It's more than just a transaction. Credentials are the currency in a meaningful exchange. Get a sneak peek into our analytics tool launching in 2019.

      3 Learning Outcomes
       Platform credential management that integrates and enhances print and digital workflows
       Improving the learner experience to help turn credentials into opportunities
       Unified credential analytics that span all records and offer key insights
      Speakers:
      9:00 AM  -  10:00 AM
      Social Media Recruiting
      BB South
      With technology and social media at an all time high amongst high school and young college aged students, utilizing it as a tool has become an absolute necessity to recruit students. Learn about the techniques and methods that are currently used as well as discover others that may be used in the future to recruit prospective students!
      Speakers:
      9:00 AM  -  10:00 AM
      Transfer Steering Committee & MI Pathways Updates
      Parlor D
      Update on Transfer Steering Committee and MI Pathways Project.
      Speakers:
      10:15 AM  -  11:15 AM
      Changes Aplenty from College Day/Night
      BB Center
      Are you weary of another 3 hour, non-sanctioned fair where you'll be bombarded by over-eager parents of 7th graders? Will you scream if you have to stand in a hot gym and talk non-stop without a bottle of water? Have you had it with trying to decipher the handwriting of a rushed teenager? If so, then have we got the session for you! Come and enjoy a frank conversation with College Day/Night Committee, hear about updates and provide some feedback as we try to figure out how college fairs evolve in Michigan.
      Speakers:
      10:15 AM  -  11:15 AM
      Creating a Video Library
      BB South
      This session will explore how we measured student demand, identified areas of need, and used a basic video creation software to build a video library for our office and create content for our social media platforms. We will discuss anticipating demand and how to identify key areas of need for videos and how we have used Camtasia to create video projects as well as lessons learned. We have created promotional and instructional videos for use online and in emails; videos with quizzes for FERPA training and access; and GIFs to share across our social media.
      Speakers:
      10:15 AM  -  11:15 AM
      Credentialing at it's Best - the Most Advanced Solutions for both Paper and Electronic Credentials
      BB North

      Vendor Session - Paradigm

      Graduates need their diplomas faster than ever before, for job applications, Grad school acceptance, certifications, social media postings and more, both internationally and domestically. Paradigm offers the fastest and most advanced solution for both paper and electronic diploma, certificate and badging services. Come and participate in this informative session as we discuss all of our service features, including the CeDiploma, CeCertificate®, CeBadge™ and the ScholarRecord™ (CLR).  Additional services such as direct mailing of credentials directly to your students, affordable presentation products for your ceremonies and quick turnaround times will make life easier for you and your staff, all while giving your students exceptional results!

      Speakers:
      10:15 AM  -  11:15 AM
      Medical Appeals
      Parlor D
      Panel discussion relating to student appeals to drop/withdrawal deadlines, including those citing mental health issues.
      Speakers:
      10:15 AM  -  11:15 AM
      MTA Participation Guidelines Review
      Parlor C
      Where were you in Fall 2014? Most of us were involved in the roll-out and implementation of the new Michigan Transfer Agreement! This is an interactive session where your input and feedback is key. The presenters will review the draft version of the Michigan Transfer Agreement Participation Guidelines. These Guidelines are composed of all MTA documentation to date. This information was compiled, reviewed and wordsmithed by the MTA Documentation Team, the MTA Steering Committee, and The MACRAO College Articulation Committee. A review of the MTA guidelines, MTA eligible classes, and the Sunset of the MACRAO agreement are just a few of the topics to be covered. Please come and join in the conversation – your input and feedback are greatly welcomed!
      Speakers:
       
      11:45 AM  -  1:00 PM
      Lunch/Business Meeting
      Parlor AB

      To conserve paper, the key documents for the 2019 Annual Business Meeting of MACRAO are being provided electronically here - Annual Business Meeting Key Documents

      The following documents are available:
      -2019 MACRAO Board of Directors Annual Report
      -Minutes of the 2018 MACRAO Annual Business Meeting
      -Annual Financial Report – October 2019
      -Proposed Edits to the MACRAO By-Laws – November 2019
      1:15 PM  -  2:15 PM
      Keynote - Lead Like You Mean It
      Parlor AB
      Leadership is the most important element of organizational life and, as such, is a positional privilege that is often taken, as well as, performed ‘lightly’. What masquerades as impact on the development and direction of employees is nothing more than passive attempts at maintaining the status quo on organizational outcomes. This workshop places the process of leading on the leader and provides insight and focus on how leaders within higher educational structures can help to keep the institution competitive and student-centered by being very deliberate and intentional in achieving organizational goals. Learning objectives: Participants will learn about the ‘Lead Like You Mean It’ process. Participants will receive examples of where the process is being used Participants will be given take away material to use in their workplace
      Speakers:
       

      Breakout Session Options

      2:30 PM  -  3:30 PM
      College Board: AP & CLEP, Opportunity Scholarships and Career Finder
      BB North
      Vendor Session - College Board

       This session will cover a number of College Board related updates. Michigan is funding and discussing exciting opportunities around AP & CLEP for Michigan students which will be discussed. Related to this, the topic of reviewing your college credit and placement policies will be discussed, including our research resources and projects underway. Additionally, we will discuss two exciting student-facing initiatives underway for Michigan students, College Board Opportunity Scholarships and College Board Career Finder.
      Speakers:
      2:30 PM  -  3:30 PM
      Financial Aid 3+1
      BB South
      3+1 programs are an attractive option for students seeking to minimize college costs and accelerate completion. A panel discussion, led by Financial Aid Directors from Lansing Community College, Kalamazoo Valley Community College, and Grand Rapids Community College, shares important financial aid considerations and explores the advantages and disadvantages of 3+1 programs from both student and institutional perspectives.
      Speakers:
      2:30 PM  -  3:30 PM
      Hot Topics Get Hotter: A Polarizing Panel Discussion of Legislative Issues in Higher Education
      Parlor D
      Join the Legislative Issues committee as we take a new approach to discussing our annual hot topics. Panel members will represent all sides of issues such as Public vs. Private Good, Loan Forgiveness, Free Tuition, FAFSA Completion Requirements for Seniors, and Financing Out-of-State Tuition Scholarships. This entertaining debate will including panel scoring, audience Q &A, and possibly an ejection or two.
      Speakers:
      2:30 PM  -  3:30 PM
      Innovative Transfer Award Winner
      BB Center
      Getting Back to the Three ‘R’s of Education, (Reviewing, Revamping, and Renewing) with the Focus on Student Success. Articulation agreements should be “living documents”; they must always be reviewed, revamped, and renewed as the education world changes. This is not to mean that we just include the latest “buzz-words”, but the methods, content, and outcomes change in all of education. So must articulation agreements. The biggest key to maintaining continuity between educational institutions is communication. Which does mean to say that people must talk to each other. This was the biggest part of the successful articulation between Northwestern Michigan College and Michigan Technological University in the recent re-signing of several Engineering articulation agreements in August of this year.
      2:30 PM  -  3:30 PM
      You Survived Your First Travel Season! Now what...
      Parlor C
      You started a new career in Admissions. GREAT! You successfully completed your first Fall travel season. AWESOME! Now what do we do? Come learn more about the admissions cycle, recap how the travel season went, and gain an understanding about what else the admissions field can provide you!
      Speakers:
      3:45 PM  -  4:45 PM
      Birds of a Feather - Banner
      BB South
      This will be a round table opportunity for Banner schools to network, share ideas, and discuss their experiences with Banner.
      Speakers:
      3:45 PM  -  4:45 PM
      Equity in Education Award - Equity in the Classroom through Gateway Course Redesign
      Parlor C
      Come hear from Dr. Michael Tew, Associate Provost and Vice President for Academic Programming and Services from Eastern Michigan University on their Gateways to Completion program, this year's MACRAO Equity in Education Award winner.
      Speakers:
      3:45 PM  -  4:45 PM
      Get the Maximum Value From Your Partnership From the National Student Clearinghouse
      BB North
      Vendor Session - National Student Clearinghouse

      Come Learn and See the Newest Services From the Clearinghouse.
      Whether you have partnered with us for years, or are new to the Clearinghouse, this session is for You! Learn about our services and how they can help you. See the new exciting developments with Student Tracker - Premium, My Hub, Electronic Diplomas, Next Generation Transcript Ordering Interface, Secure Print (our Print to Mail Transcript Service) Join me and get the latest scoop on what’s going on and what’s new at the National Student Clearinghouse.
      Speakers:
      3:45 PM  -  4:45 PM
      Military Credit Equivalency Grant: Lessons Learned
      Parlor D
      As the Michigan Veterans Affairs Agency grant that funded the Military Credit Equivalency Project comes to an end in September of 2019, Sarah Mellon and the institutional representatives who were awarded the grant will share their experience. In a panel format, other institutions will have the opportunity to inquire about best practices, pitfalls and plans for continuing to articulate military coursework and training going forward.
      Speakers:
      3:45 PM  -  4:45 PM
      The Transfer Student Experience
      BB Center
      Transfer students are an ever growing population in the state of Michigan and we as higher education professionals want to embrace these students as best as possible. These students can be lost in the shuffle in the transition to a 4 year University. How can we as professionals at both 2 and 4 year institutions better support these students? This session will tell you how!
      Speakers:
       
      5:00 PM  -  6:00 PM
      Free time - Networking
      6:00 PM  -  7:00 PM
      Past President's Reception
      Short's Brewery
      Join us at Shorts Brewery for the Past President's Reception and dinner. Shuttles will be provided.
      7:00 PM  -  11:00 PM
      Dinner - Shorts Brewery
      Short's Brewery
      Join us at Shorts Brewery for the Past President's Reception and dinner. Shuttles will be provided.
    • Friday, November 22, 2019
    •  
      7:30 AM  -  8:45 AM
      Breakfast
      Parlor AB
       

      Breakout Session Options

      8:45 AM  -  9:45 AM
      Dealing With Continuous Change and Improvement
      BB North
      Jackson College is in the process of moving all of their courses to seven-week sessions, which is a major change requiring planning and buy-in from multiple groups across campus. Whether large or small, change can be a challenge in higher education, but it's critical to our ability to respond to the needs of our students, our communities, and our institutions themselves. This session will discuss both the overall need to be responsive to change and continuous improvement while using the seven-week course concept as a focal point for the discussion.
      Speakers:
      8:45 AM  -  9:45 AM
      From Admissions to Registrar: Transitioning to the Other Side
      BB Center
      This session is for anyone seeking a change from an admissions environment to one in a registrar's office. The advice is also applicable to anyone seeking a change in their higher education career. Jon Davidson and Brad Maki transitioned from undergraduate and graduate admissions, respectively, and will talk about preparing for a career shift professionally, learning the business of registrar's practices, and adjusting to a completely different work environment.
      Speakers:
      8:45 AM  -  9:45 AM
      Grass Roots Recruitment: Faculty and Undergraduate Admissions Collaboration
      Parlor D
      Sometimes it takes a team to recruit a student. Do you wish faculty were more involved in recruitment on your campus? Or, maybe you need to coordinate efforts more effectively. At this session, participants will discover various ways that faculty can be included in the recruitment process. We’ll cover how to encourage participation and what types of collaborative efforts are most effective. Participants will also be encouraged to share their own ideas and lessons learned.
      Speakers:
      8:45 AM  -  9:45 AM
      IHEP/DWD
      BB South
      The Institute for Higher Education Policy (IHEP) launched the Degrees When Due (DWD) initiative in summer 2018. Eleven colleges in Michigan are participating in this national initiative in 2018-19. During this MACRAO session, representatives from three of the participating community colleges will provide an overview of their experience and share some of the tools and best practices used to reach-out and reengage students that had stopped-out without receiving a degree. DWD is a completion and equity initiative to help states and colleges increase attainment among the some college, no degree population.
      Speakers:
      8:45 AM  -  9:45 AM
      Registrar Roundtables - Building Relationships with Academic Departments
      Parlor C
      See how a series of round table discussions with Department Heads and School Directors increased communication, enabled process and form changes, and led to increased professional development for many in the Academic Departments.
      Speakers:
      10:00 AM  -  11:00 AM
      Admission Roundtable
      Parlor C
      Join us for a lively discussion of everything admissions. Possible topics are recruitment, campus visits, communications, search strategy, scholarships, application processing, transfer credit evaluation, or anything else you want to discuss. Admissions staff working with undergraduate, graduate, international, and/or online students as well as those outside admissions who just want to learn more are welcome.
      Speakers:
      10:00 AM  -  11:00 AM
      Enrollment Management Roundtable
      BB Center
      Speakers:
      10:00 AM  -  11:00 AM
      Registrar Roundtable
      BB South
      This session is for all who work in a Registrar's office, all who want to work in a Registrar's office, and all who are curious about what the heck goes on in a Registrar's office. We will have some leading questions, but encourage all to bring their topics, questions, and best practices for registrar work in the year 2019!
      Speakers:
      10:00 AM  -  11:00 AM
      Transfer Articulation Roundtable
      BB North
      Get together to discuss relevant topics related to articulation and transfer, ranging from MTN to MI Pathways, MACRAO Sunset, etc.
      Speakers:
      11:15 AM  -  12:15 PM
      Auto-Grad Process
      BB Center
      Let's talk about Automatic Graduation! Bay College has started implementing automatic graduation into the current graduation process. In this session, we will discuss the past and current Bay College graduation process, streamlining processes for clear communication and the overarching ethical ideology of graduation students in an opt-out scenario verses an opt-in application process.
      Speakers:
      11:15 AM  -  12:15 PM
      Centralizing International Student Experience
      BB South
      OCC International Student Services personnel are working to document and improve best practices in serving the multifaceted international populations in SE Michigan With the recent launch of Terra Dotta Software to streamline the on-boarding of our educational VISA students, we have begun to lay a foundation of improved front line services in a multi-campus institution. Data and antidotel evidence to show that the ability to increase key electronic information to targeted prospective international students has not only increased amount of information provided to incoming and current students it has also resulted in streamlined & efficient operations.
      Speakers:
      11:15 AM  -  12:15 PM
      Planting the Seed: Creating a Unique Transfer Student Visit Experience
      Parlor C
      This session will provide an overview of what the University of Michigan College of Literature, Science, and the Arts provides transfer students in regards to Admitted Student Days and the Transfer Student Ambassador program. The session will allow time for Q&A and discussion of best practices in helping transfer students transition to your university through visit opportunities.
      Speakers:
      11:15 AM  -  12:15 PM
      Professor Registrar: Bridging Academic and Student Support Roles
      BB North
      Two former professors, now serving as registrars, share their experiences and how they leverage their academic backgrounds to effect change and enhance collaboration between faculty and staff.
      Speakers:
      11:15 AM  -  12:15 PM
      Workday Student Experience
      Parlor D

      Vendor Session - Workday 

      Overview of the Workday Student Solution, with emphasis on recruitment, engagement, admissions, registration, and the Student Experience.

      Speakers:
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