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2019 Pediatric Complex Care Association Education Conference

This year we have the privilege to offer an additional experience in volunteering with the kids and families that come to Give Kids the World®.

Act fast as there is a limited number of available shifts be volunteer opportunity! 

Stay after the tour and with just a few more hours commitment, immerse yourself to become a part of the memories created for these special children and their families.

Give Kids the World® has identified special opportunities for PCCA’s members and attendees to join in the fun.

A separate registration will be required as Give Kids the World® requires a quick background check process, so we have set up an easy process for you to complete this.  You will also be able to select a shift and area to volunteer within.  

Transportation to and from the hotel is included in the $25 fee for the Tour and/or Tour & Volunteer option.

Guest Dining

The Village offers many dining options for our guests. All food service volunteers are required to wear a sleeved shirt. Disposable gloves and a hairnet will be provided.  However, Volunteers may bring a hat from home if they prefer not to wear a hairnet.

6:00 – 9:00 pm Café Clayton Concierge – (1 spot)

Welcome guests to the Café Clayton Food Court in Towne Hall and track guest visitation. Assist wish families with restaurant choices and dining locations. Volunteer must be outgoing, courteous and feel comfortable answering general guest inquiries. The concierge desk is located on the first floor of Towne Hall.


5:30 – 9:00 pm Nancy’s Kitchen  – (31 spots)

Each Nancy’s Kitchen Volunteer is responsible for assisting with the serving of breakfast or dinner from the buffet line, running food, assisting with the beverage station, bussing tables, and clean-up. This is a true team effort by all involved and offed high interaction with guests.

Entertainment Venues

The Village offers unique recreational options and must-see venues and attractions for guests to enjoy while visiting the Village.

5:00 – 9:00pm Carousel Gate Keeper – (1 spot)

The Carousel Volunteers are responsible for safely  operating the Carousel for all Wish Families and visitors. The Carousel Volunteers may be asked to assist with Castle Monitor duties when needed. The Gate Keeper ensures that families are welcomed and kept safe while the carousel is moving.


5:00 – 9:00 pm Carousel Operator – (1 spot)

The Carousel Volunteers are responsible for safely operating the Carousel for all Wish Families and visitors. The Carousel Volunteers may be asked to assist with Castle Monitor duties when needed. The operators are in charge of running the carousel and assisting with families.


5:00 – 9:00 pm Castle Attendant – (4 spots)

The Castle Monitor is responsible for greeting families, assisting with the Star Fairy program and the Dream Pillo5:00 w Tree Machine, playing with kids, cleaning up play areas, supervising and monitoring arcade and completing tasks for the Entertainment department. Castle Monitors may be asked to assist the Carousel.


6:15 – 9:00 pm Village Idol – (20 spots)

Children get their moment in the spotlight and it’s one to remember! Volunteers help by creating the atmosphere with crafts, dancing, pre-registering kids to perform, setting up and cleaning up the stage, ushering guests and facilitating an entertaining and show-stopping affair!


6:00 – 9:00 pm Park of Dreams Pool & Noah’s Nook Attendant – (3 spots)

Volunteers help welcome guests to the swimming pool and water garden play area. Duties include distributing towels, issuing locker keys, distributing fishing gear, assisting guests with photo opportunities, organizing pool chairs, and light clean up. Please note volunteers do not perform lifeguard duties. Volunteers will also serve refreshments and ice cream treats to guests during the Noon to 9 p.m. volunteer shifts.


How to Volunteer

HOW TO VOLUNTEER: At the end of your conference registration, select YES I want to Volunteer and you will be directed to the additional registration site to complete the shift selection and to start the process for the background check request. 

If you have additional questions, please contact Michelle Burke,

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