2019 Property Management Summit


2019 Property Management Summit
Friday, June 7, 2019
8:00 AM - 12:00 PM Program
Golden Valley Country Club
7001 Golden Valley Rd, Golden Valley, Minnesota 55427, USA

7:55 am Welcome and Introduction
Jeff Johnson,
Publisher, Minnesota Real Estate Journal
Emcee: Dennis Meadows, Senior Property Manager, Cushman & Wakefield

8:00 am IREM National State of the Industry
Russ Van Beck,
Property Manager, Hines

8:05 am A View from the Top: Managing the Property Management Business
Moderator: Angela Samargia,
Senior Property Manager, McGough Facility Management
Steve Herron, Principal, Zeller Realty Group
Mark Parten, COO, Colliers International
Todd Balsiger, Senior Vice President, JLL
Terri-lynn Mitchell, Senior Managing Director, Cushman & Wakefield
• Business Development – How are you doing it and do you have a better mousetrap
• Fees and profitability – Are there trends or tricks to increase revenue or decrease expenses
• Talent Management and Recruiting: How much time do you spend on it and how important is it
• Clients: Who are your clients and how have their expectations changes?
• Collaboration: Is this as important as everyone says it is
• Services: Are you providing more or less services today and what are they?

9:05 am Why Good Management is Important Once Again
Moderator: Lynnette Muhich,
Vice President Property Management, JLL
Jerry Hersman, Director Facilities & Property Management, Frauenshuh
Larry Olimb, Director, Carlson Real Estate Company
Audrey Janzen, Property Manager, The Excelsior Group
• What are the roles and the importance of Asset Managers, Property Managers & Facility Managers
• What are the essentials of a successful Asset Manager, Property Manager & Facility Manager
• What are the most important aspects of Operating Efficiencies/Cost Control 
• What is the interrelationship of Asset Management with investors, lenders, service providers, attorneys, brokers and consultants
• Tasks that need to be performed to keep your property or portfolio properties current
• Day to do tools that will help you manage: Tenants & Personnel
• Managing the Unmanageable: Working with contractors, service providers and vendors
• How Technology has changed the way we manage properties

10:00 am Break

10:10 am Best Practices in Marketing, Leasing, Maintenance & Operations
Moderator: Russ Van Beck,
Property Manager, Hines
Kjersten Jaeb,
General Manager, Campbell Mithun Tower/Cushman & Wakefield
Nils Snyder, Partner, Kenwood Commercial
Kai Thomsen, Principal, Lee & Associates
Brian Helmken, Executive Vice President, Avison Young
• Day-to-day to management tenant relationships to keep your tenants happy
• The importance of building strong relationships with leasing agents and tenant reps
• Building Marketing Plan: What works and what doesn’t work 
• Budgeting & Maintenance
• Leasing Your Property
• Measuring and evaluating investments in marketing and building maintenance 

11:05 am Tenant Improvements & Building Upgrades
Moderator: Deanne Erpelding,
Principal, Nelson
Barry Stoffel, Strategy/Senior Project Manager, Gardner Builders
Debra Barnes, General Manager, Henricksen
Rebecca Frenning, Associate & Interiors Team Manager, Pope Architects
Weld Ransom, Managing Partner, Plan Force Group
Todd Hayes, President, Crawford Merz Construction
• Measuring and evaluating investments in building operating systems
• What are the Types of Tenant Improvements that are attracting Tenants
• What are the Types of Common Area Improvements are Proven to attract and retain Tenants  
• Construction Trends   
• Do’s & Don’t when dealing with Tenant Improvement
• How to Budget for Tenant Improvements:  Where are the costs today and where are they trending

12:00 pm Adjourn and Networking

2019 Property Management Summit


  • When

  • Friday, June 7, 2019
    8:00 AM - 12:00 PM
    Central Time

  • Where

  • Golden Valley Country Club
    7001 Golden Valley Rd
    Golden Valley, Minnesota 55427

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