Agenda

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  • Optional  Optional
  • Wednesday, March 20, 2019
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    7:30 AM  -  8:30 AM
    Registration, Networking & Continental Breakfast
    Foyer
    Join industry peers prior to the conference to network and enjoy a continental breakfast. Welcome comments will immediately follow.
     Optional 
    8:30 AM  -  9:30 AM
    What is Possible with a Strong Risk Culture?
    Room 404/405

    King County D2Whether in government or the private sector, culture is one of the most important drivers of favorable results. When risk management policy complements the organization’s core values, and when staff understand the organization’s risk appetite and tolerance, risks can be optimized. King County is fortunate to have executive support for risk management and a culture that embeds risk in strategic and daily decision making. This session will discuss King County’s journey from a risk-averse government to one that is taking balanced risks, and will share the risk-value philosophy the county has used to shift the mindset to support a risk-aware culture.

    Speaker Presentation:Risk Culture_GS1

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624005)

    Speakers:
     Optional 
    9:30 AM  -  9:45 AM
    Networking Break and Exhibit Hall
    Foyer
    9:45 AM  -  10:45 AM
    What it takes to be a ‘Standard’-bearer: ISO 31000 and Risk Culture
    Room 404/405

    ISOThe International Organization for Standardization (ISO) published a significant update to its risk management guidelines in 2018 (ISO 31000:2018). One of the biggest changes was an emphasis on top management’s role in leadership by integrating risk management into an organization’s governance.

    This session is your opportunity to hear firsthand from a leading voice shaping the future of risk management. How can your organization align with the new guidelines and improve its outcomes and culture, in risk and beyond? Join us and learn together!

    Erike Young is the Chair of the US Technical Advisory Group, which contributed to the development of the revised ISO 31000:2018 guidelines on behalf of the American National Standards Institute.

    Speaker Presentation: Standard-bearer ISO 31000_GS2

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624006)

    Speakers:
     Optional 
    10:45 AM  -  11:00 AM
    Networking Break and Exhibit Hall
    Foyer
    Break Sponsored by Old Republic Risk Management
     

    Concurrent Session 1

    11:00 AM  -  12:00 PM
    ARM-ing New and Rising Risk Professionals
    Room 403

    ISOThe Associate in Risk Management (ARM) designation is a nationally recognized educational program for risk management professionals. The ARM coursework teaches in-depth knowledge to assess and respond to the numerous risks faced by all types of organizations. ARM certification requires candidates to complete three courses and pass an examination for each. RIMS Washington offers these courses for our members through ARMStudyGroup.com.

    This session will cover the basics of the ARM and keys to success in achieving the ARM designation. It will also delve into the special added designations associated with public entities (ARM-P) and enterprise risk management (ARM-E). This session is led by Erike Young, who instructs the web-based courses on ARMStudyGroup.com.

    Speaker Presentation: ARM-ing Risk Professionals_CS1

    Speakers:
     Optional 
    11:00 AM  -  12:00 PM
    Swipe Right on Insurance
    Room 401

    Risks and Coverage Implications for Mobile Apps and Social Media Platforms

    Anderson Kill

    Consumers—and therefore businesses—rely on mobile apps to perform an ever-widening range of functions. As with any new technology, there are risks involved. Often, mobile app users input highly sensitive data, including financial and health details. Mobile app use has accordingly triggered new waves of regulatory actions and civil litigation. The FDA has provided examples of how its authority may apply to mobile medical apps, while the FTC and other regulators have brought app-related enforcement actions based on alleged violations of privacy. Mobile app users have brought their own suits. This session will cover risks associated with the use of mobile apps and social media, including types of insurance that may respond to these risks. We will address: (1) risks for businesses that conduct financial transactions and/or interact with customers via these platforms; (2) potential coverage under traditional commercial and cyber policies; (3) what can be learned from past coverage disputes over web-based businesses; and (4) whether policyholders need to consider new insurance options tailored to liabilities arising from their use of mobile apps and social media.

    Speaker Presentation: Swipe Right on Insurance_CS1

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624008)

    Speakers:
     Optional  Closed 
    11:00 AM  -  12:00 PM
    West Point Treatment Plant Flood
    Room 402

    What Happened, What We Learned about Ourselves, and Our Path Forward

    King County D2On February 9th, 2017 at about 2:15 in the morning the West Point Treatment Plant experienced a catastrophic equipment failure during a major storm event that was pushing peak flows into the plant at a rate of 440 million gallons/day. Within minutes major damage to the plants electrical and mechanical systems had occurred causing the plant to shut down and bypass untreated wastewater into Puget Sound. Within 20 minutes the below grade galleries had over 15 feet of wastewater filling over a mile of tunnels that housed equipment and conveyance lines. In total, over $25 million was spent recovering the plant and restoring operations. This presentation will describe the event in brief and discuss what we did to recover the plant to full operations in 76 days and a summary of the insurance claim and process used in working with our insurers. The discussion will focus on the cultural aspects of the operation and the human aspects of what we have learned about ourselves. Finally, what we learned has been turned into key operational improvements, improvements in communications, and clarification of expectations.

    Speaker Presentation: West Point Treatment Plant Flood_CS1

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624007)

    Speakers:
     Optional 
     
    12:00 PM  -  12:30 PM
    Networking Lunch
    Room 404/405
    Lunch Sponsored by Zurich
     Optional 
    12:30 PM  -  1:30 PM
    Generational Challenges in the Workplace
    Room 404/405

    Baby boomers?  Gen X?  Gen Y?  Millennials?  Who are the workers in your organization and what motivates them?  Is your workplace characterized by high turnover or long-tenured employees?  How do you keep your company successful bringing in new employees while some employees who have been with the organization for many years leave?  How do you maintain corporate culture when long-tenured “culture keepers” leave the company?  How does maintaining corporate values affect your organization’s brand and reputation?  Are the issues the same for public and private organizations?  These and other issues will be explored by our panelists.

    Speaker Presentation: Generational Challenges_web

    Alaska Coinstar REI WSUV

     Optional 
    1:30 PM  -  1:45 PM
    Networking Break and Exhibit Hall
    Foyer
     

    Concurrent Session 2

    1:45 PM  -  2:45 PM
    Active Assailants: Prevention, Response and Recovery
    Room 402

    Both public and private entities face the unfortunate reality that they may not be prepared to respond to an incident involving deadly weapons.  Such incidents are often unpredictable and evolve quickly.  The best made plans will not solve or even prevent a critical incident from occurring.  But the right plans for mitigating the impacts before and after an incident will determine whether the entity will succeed in responding properly to an incident.  This session will highlight some key loss mitigation strategies to better prepare for such an unfortunate event.

    Speaker Presentation: Active Assailants_CS2

    Nordstrom CrisisRisk Sedgwick Alliant 3

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624010)

     Optional  Closed 
    1:45 PM  -  2:45 PM
    Cyber Incident Response Plan & How To Respond When a Vendor Gets Hacked
    Room 401

    As the number of Cyber Incidents continues to grow, it becomes even more critical to have a response plan in place prior to an event and to understand how you can partner with your cyber insurer and take advantage of the value they can add.  Hear about Emerging Coverages, the importance of Pre-breach Collaboration, Vendor Panel Lists and Proactive Services.  Learn the difference between a Business Continuity Plan and a Cyber Security Incident Response Plan, how they interact and the role a Risk Manager plays in these.   We’ll also hear about some general best practices that can reduce the impact of a cyber event and some common mistakes that can cause delays or unnecessary churn when an organization is responding to a cyber incident.

    Speaker Presentation: Cyber Incident Response Plan_CS2

    AIG AXA Marchel

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624009)

     Optional  Closed 
    1:45 PM  -  2:45 PM
    Taming the Water Loss Monster
    Room 403

    Steps to avoid snowballing costs and scope.

    ESI Logo_Color_Hi-Res

    In the risk management world, minimizing the scope and cost, and the impact to tenants is the goal of handling water losses. Therefore, it is important to perform the right tasks in the right order and in a timely manner. This presentation will be a discussion of the types of activities and missteps that can change a small, routine remediation into a much larger and more expensive one. Takeaways of the presentation will include tools and resources to ensure success in dealing with water losses in buildings that include hazardous materials (mold, asbestos, fire/smoke, lead, etc.)

    Speaker Presentation: Taming the Water Loss Monster_CS2

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624019)

    Speakers:
     Optional 
     
    2:45 PM  -  3:00 PM
    Networking Break and Exhibit Hall
    Foyer
    3:00 PM  -  4:00 PM
    Industry Disruptors
    Room 404/405

    The panel of industry disruptor company representatives will share how their organizations are innovating, changing, and moving at a pace to get to the last mile.  Stories will be shared on:

    • Overall risk culture–hardships in developing a strong and good culture.
    • How are ‘risks and insurance’ different for their respective companies? 
    • Unique risk management techniques to ensure customer data remains secure?
    • How often is the Risk Management philosophy communicated to drivers/partners/constituents?
    • What are regulatory challenges and terms agreed to by the consumer? 
    • How are they getting to the last mile?

    Speaker Presentation: Industry Disruptors_Convoy_GS4

    Convoy Lyft Instacart

    This course is approved by Office of Insurance Commissioner for 1 hour of CE credit. (WA Course #624011)

     Optional 
    4:00 PM  -  6:00 PM
    Networking Reception
    Foyer
    Network with peers and meet new business contacts without worrying about picking up the tab.
     Optional 
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