2019 Team Tourism Summer Lecture Series

Join us for the Team Tourism Summer Lecture Series as we hear from top experts across the country!

*FREE to participate!

*For more information, email Visitor Services at visitorservices@leegov.com


 


2019 Workshops:


Wednesday, June 26, 2019

Trends in Hotel Renovations

Description: What's new, what's timely, what the trends are – join Jay Litt, Owner and Founder of The Litt Group, for an insightful overview of how improvements and renovations drive more success.
Jay will cover product enhancement and efficiency, sustainable tourism updates, why improvements drive ROI, the value of a ‘toolbox’ property improvement plan, and more.
The Litt Group expertise includes asset management, capital project administration, and hotel operations. Jay is a 45-year hotel industry veteran whose roles included senior vice president of operations for Interstate Hotels and also key management positions in multiple ITT Sheratons, including both the landmark St. Regis Hotel and the Park Avenue Sheraton in New York City. He also serves on the board of the Florida International University School of Hospitality.


Presenter: Jay Litt, The Litt Group

Location: Sanibel Harbour Marriott Resort & Spa


17260 Harbour Pointe Dr, Fort Myers, FL 33908


Time: 3-5 p.m.




Wednesday, July 10, 2019

Understanding Cultural Differences in Tourism

Description: Join Dr. Peter Tarlow, PH.D., in a deep dive into how cultural differences impact tourism. Not all tourists are alike and by learning more about your guests and where they come from, you can help increase return business. Understanding who your guests are and the regions they are from can also help with sensitivity and diversity issues.
Dr. Tarlow is founder and president of Tourism & More and is a well-known author in the field of tourism security. He specializes in tourism and economic development, event and tourism risk management, and the impact of crime and terrorism on the tourism industry. He has worked with numerous U.S. government agencies, embassies, and foreign tourism ministries, is a keynote speaker at national and international conferences, and is often a featured guest on national television or radio programs in his capacity as a tourism security expert. Dr. Tarlow will also include an overview of tourism security issues to be aware of in the year ahead.


Presenter: Dr. Peter Tarlow, Toursim & More

Location: Sanibel Harbour Marriott Resort & Spa


17260 Harbour Pointe Dr, Fort Myers, FL 33908


Time: 3-5 p.m.




Tuesday, August 13, 2019

International Market Today

Description: Join Stefanie Zinke, VCB International Sales Manager, and a panel of local experts in a discussion geared towards the latest international travel trends and a look-ahead into 2020.

Presenters: Stefanie Zinke, panel of experts TBD

Location: Sanibel Harbour Marriott Resort & Spa


17260 Harbour Pointe Dr, Fort Myers, FL 33908


Time: 3-5 p.m.




Thursday, September 12, 2019

Working with Guests with Disabilities

Description: Interactive demonstrations and discussion about how to provide a positive guest experience to persons with disabilities visiting your attraction, restaurant, or business, or staying at your hotel or accommodation. Don’t miss this panel of Americans with Disabilities (ADA) experts!

Presenters:
Kevin Berry, owner, ADA Consulting of SWFL
Michael Pierce and guide dog Addy, advocate, Center for Independent Living Gulf Coast
Alicia Miller, executive director, Deaf & Hard of Hearing Center
Mike Brust, Certified Orientation & Mobility Specialist, Lighthouse of SWFL
Debbie Quimby and David Massey, Emergency Management Coordinators, Lee County Emergency Operations Center, Special Needs.

Location: Sanibel Harbour Marriott Resort & Spa


17260 Harbour Pointe Dr, Fort Myers, FL 33908


Time: 9-11 a.m.




No cost to attend any of the Team Tourism Summer Lecture Series.
Registration required due to limited space.
Click the REGISTER button to reserve your seat today!
For more information, please contact us at: 239.590.4855 or visitorservices@leegov.com


 

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