2019 TN HFMA Fall Institute: Rooted in Healthcare



Scott Mertie
Scott Mertie is the president of Kraft Healthcare Consulting, LLC, an affiliate of KraftCPAs PLLC. With more than 25 years of experience in the healthcare industry, Scott consults on various areas involving third-party reimbursement, operations, and compliance for clients throughout the United States. Additionally, Scott provides expert reports and testimony for healthcare-related litigation engagements.
His clients include hospitals, long-term care facilities, physicians, and other providers, as well as law firms. His previous experience includes working for a Nashville-based hospital management company, a Nashville hospital system, and other CPA firms.
Scott regularly presents on a variety of healthcare topics to organizations such as the HFMA, MGMA, NMGMA, MTHEA,
AAPC, and TSCPA, among others. He has also partnered with the American Institute for Healthcare Compliance (AIHC) to
develop a Medicare/Medicaid cost report boot camp course. In addition, he worked with the AIHC to create the Certified
Cost Report Specialist (CCRS) credential, as well as its related education and testing.
Aaron Crane
Mr. Crane is the Secretary/Treasurer of HFMA during the 2019-2020 term, beginning June 1, 2019. Aaron is CFO and vice president of Seattle Cancer Care Alliance which is consistently named one of the top 10 hospitals for cancer by US News and World Reports. Previously he was the CEO for Population Health Alliance of Oregon and CFO at Salem Health.
Aaron’s involvement with HFMA includes serving on the National Board of Directors during which time he was Regional Executive Chair. In addition, Aaron held various chapter leadership positions including president of the Oregon chapter and served as a Chapter Advancement Team Member. He has received HFMA's Medal of Honor, and the Follmer Bronze, Reeves Silver, and Muncie Gold merit awards.
Jennifer Collier
Jennifer Collier has over 20 years of healthcare revenue cycle experience spanning all areas of the revenue cycle from front to back end. In her current role as System Director of the Central Business Office for the legacy Bon Secours hospitals with Bon Secours Mercy, she leads the teams responsible for all third party billing, follow-up, denials and post payment audits for accounts receivables totaling $10 billion in gross revenue annually. Her current team currently utilizes approximately 40% fully remote and 10% partial remote employees in all areas of the insurance back-end revenue cycle functions.  Jennifer is also an adjunct faculty member teaching online healthcare administration courses for Concordia University out of Austin, TX.  Jennifer and her husband Jim have two teenagers which keep them busy at all times.  They also volunteer with paws4people, who provided their son with a medical assistance dog, and are passionate about their involvement in mental health awareness and suicide prevention events
David Ralston
David Ralston has worked in Revenue cycle since 2007 in both profit
and not-for profit facilities and currently holds the position of AVP of
Revenue Cycle at Jackson Hospital and Clinic, in Montgomery
Alabama where he oversees the Business office, Patient Access, HIM, CDI and coding.

David holds a Masters in Healthcare Administration From the
University of St. Francis and an Undergraduate degree from the
University of Tennessee in Human Services Business Management with
a minor in sociology.  He has certifications as a SIX SIGMA Greenbelt

David’s most noteworthy achievements include :
- 2018 HFMA MAP - High Performance Revenue Cycle  and
Revenue Cycle Achievement (Physician Practice)
- 2017 HFMA MAP Award for High Performance in Revenue
- 2017 HFMA Adaption program certification for Patient
Financial Communication
- HFMA Outstanding achievement award for Revenue Cycle
Improvement - 2016
- Published for accomplishments in Healthcare Business Insights
– Revenue Cycle Journal  “Reshaping the Business office to
increase collections and reduce Accounts Receivable”.
- Continuous Quality Improvement Award of Achievement 
Served on the Board of Directors for WEDI (workgroup for Electronic
Data Interchange), the Advisory Board for Federal Government
Electronic Data Interchange

He and his wife currently reside in Montgomery, AL.
Melissa Salyer
Melissa Salyer is the Vice President of Implementation at AccuReg.  She
has over 10 years patient access senior leadership in a hospital setting
and has been a member of HFMA award winning revenue cycle teams
since 2003 and an active member of NAHAM and HFMA. 

She is HFMA CRCR certified, a former HFMA VA/DC Board member and a Six Sigma Yellow Belt.  She was a founding member of the NAHAM ISC
and worked with the committee to determine leading practice metrics
for patient access teams.  She currently serves as a contributing
member of that committee.
Dan Sherman
Dan Sherman has been in the field of financial navigation
services for oncology patients since 2008. He is employed as a Financial Navigator at the Lacks Cancer Center in Grand Rapids, MI. Mr. Sherman is founder and president of “The NaVectis Group”, a consulting company that assists oncology providers in implementation of financial navigation programs within the oncology setting. He has been published in the Journal of Access Management, Oncology Issues, American Journal of Managed Care and ASCO’s Journal of Oncology Practice. Mr. Sherman has a degree in accounting, a bachelor’s degree in Psychology and a master’s degree in Counseling.
Dirk Morgan
30+ years of diversified healthcare management. Dirk currently serves as the VP of finance at Methodist Health in Henderson, KY, who recently affiliated with Deaconess Health in Evansville, IN. Prior to his current position, Dirk served as Division CFO for RCCH Healthcare in Brentwood, TN and then as Interim Division CFO after the RCCH/Lefepoint merger. Other positions include a Division CFO role for Capilla. Healthcare as well as hospital CFO roles in facilities owned by Lifepoint Health and Community Health Systems. Dirk served as VP of Finance for Murray-Calloway County Hospital in Murray, KY from 2013-2017. MCCH was awarded the MAP Award for Revenue Cycle excellence at the annual ANI meetings in 2017 and 2018.
Clint Jones
As former COO of a ten-clinic system, Clint combines provider perspective with over a decade of experience in benefits and healthcare for unique insight into healthcare situations and solutions. A committed relationship builder, Clint is recognized for his professional mentorship and servant-first leadership.  He holds a BA in Human Resources Management from Faulkner University in Montgomery, Alabama.