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2020 Executive Forum - North America
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2019 Executive Forum North America – Agenda

Program subject to change

 


  • MONDAY, FEBRUARY 25, 2019

  • 1:00 - 8:00 PM Registration Open | Grand Ballroom Foyer - Level 4
    4:00 - 6:00 PM Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    5:00 - 6:00 PM
    		 SIA Conference and Corporate Membership Overview | 301-302
    Sponsored by De Bellas & Co.

    New to Staffing Industry Analysts and/or the Executive Forum? Join the SIA team for this pre-conference overview to make sure you get the most out of your time in Austin. In addition to an overview of the conference, we’ll also provide you with some unique insights into our extensive research portfolio and how it can help support your business growth. We look forward to greeting all newcomers at this essential one-hour introduction with practical tips and advice.

    Speakers:
    Timothy Landhuis, Director of Research (North America), Staffing Industry Analysts
    Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts
    6:00 - 8:00 PM
    		 Welcome Reception | Pool Deck - Level 5
    Sponsored by Indeed

  • TUESDAY, FEBRUARY 26, 2019

    7:30 AM - 7:15 PMRegistration Open | Grand Ballroom Foyer - Level 4
    7:30 - 8:30 AM

    Networking Breakfast & Exhibits Open | Lone Star Ballroom & Foyer - Level 3 & Griffin Hall - Level 2
    Sponsored by Kronos Incorporated


    IDEAS IN ACTION - Special Breakfast Session
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    The Next Evolution of Online Job Search: Finding the Right Fit | 201-202
    Presented by Monster Worldwide

    Twenty-five years ago, searching for a job was complicated. Candidates scoured newspapers, tapped friends or wrote letters directly to employers. Then, Monster was born and shifted the power back into the hands of people searching for jobs and recruiters looking for talent.

    Today, candidates and employers need a better way to see each other for who they really are, giving them a greater chance of finding the right fit. This session highlights the opportunity to recommit to candidates and employers in ways that have sustainable value for both.

    Monster, CMO, Jon Beamer and CPO, Chris Cho will give you an exclusive first look at Monster’s return to its roots, fixing a broken system once again, helping both employers and job seekers find what matters most, the right fit. They will explain that the world doesn’t need a job board as it was defined 25—or even 5—years ago.

    Session Learning Objectives
    • As the industry evolves, explore issues candidates and employers are looking to online job boards to help solve.
    • Successfully finding qualified candidates quickly and cost-effectively can be challenging—are you thinking about it the right way?
    • Think about how you can connect with candidates throughout the job search process—going from finding the next candidate to finding the right candidate.

    Speakers:
    Jon Beamer, Chief Marketing Officer, Monster
    Chris Cho, Chief Product Officer, Monster

     
    8:30 - 9:30 AM
    		 OPENING KEYNOTE
    Breakthrough Leadership: Today & Tomorrow | Grand Ballroom 5-6
    Sponsored by World Wide Specialty Programs

    The old keys to success for staffing industry leaders are no longer guarantees of success into the future. With rapid changes in technology and the growing prominence of alternative work styles, now is a time of great opportunity as well as threat to traditional players in the industry. Drawing on SIA's latest research, this keynote will explore the changing shape of the industry, the keys to success today and what it will take to be among the leaders in the future.

    Speaker:
    Barry Asin    , President, Staffing Industry Analysts
    9:30 - 10:00 AM
    		 Networking Break & Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    Sponsored by Anthem FlexHour Plans
    10:00 - 11:30 AM KEYNOTE
    Leadership and the New Principles of Influence | Grand Ballroom 5-6
    Sponsored by Checkr

    Leaders at every level today confront two stark realities. First, in these fiercely competitive and endlessly turbulent times, they must do more with less. Second, the old-school management techniques we’ve long relied on to produce results frequently fail. Enter Daniel Pink, best-selling author of Drive and Free Agent Nation, with a fresh approach. Drawing on a rich trove of social science and cutting-edge practices from organizations around the world, Pink will demonstrate the new ways leaders are persuading, influencing, and motivating others. He will show the power of underused techniques such as perspective-taking, problem-finding, and using purpose as a motivator – and offer concrete steps to put these ideas into action.

    Speaker:
    Daniel Pink, Best-selling Author & Top Business Thinker
    11:30 - 11:45 AM Transition Break
    11:45 AM - 12:45 PM
    		 CONCURRENT SESSIONS

    Sales & Marketing Track
    To Sell is Human: The New ABCs of Moving Others     | Grand Ballroom 1-2
    Sponsored by Blackwood Capital Group

    In his keynote presentation earlier in the morning, Daniel Pink discussed the new ABCs of selling and persuasion. A-Attunement (taking another’s perspective). B-Buoyancy (staying afloat in an ocean of rejection). C-Clarity (identifying hidden problems and finding order in a welter of information). In this concurrent session, Pink will go deeper into the specific, practical techniques to put these principles into action. You’ll learn whether to go first, last, or in the middle when pitching new business, the right number of arguments to make to be most persuasive, the best time of day for making a sale, under what conditions you should reveal weaknesses in your offering, why linguistic techniques such as rhyming and repetition can be surprisingly effective, and much more.

    Speaker:
    Daniel Pink, Best-selling Author & Top Business Thinker


    Trends and Opportunities in Payrolling and Independent Contractor Compliance | Grand Ballroom 3-4
    Sponsored by Blackwood Capital Group

    With potential and actual changes at the federal and state level relating to taxes, overtime, and sick and family leave entitlements, ensuring compliance becomes a challenge when employees are located in multiple US jurisdictions. Creating a payroll solution means complying with various layers of regulation, and a range of peripheral factors, and specifically the issue of worker misclassification, a main focus of legislators both in the US and globally. In this session, we will explore the legal and operational issues that payrolling and IC compliance firms face and look at the role technology will play as the market evolves.

    Moderator: Fiona Coombe, Director, Legal & Regulatory Research, CCWP, Staffing Industry Analysts

    Panelists:
    Jeff Nugent, President, Global Contingent Workforce Solutions, People 2.0
    Jeff Phelps, CEO, iWorkGlobal
    George Reardon, Principal, Attorney and Counselor at Law
    Gene Zaino, President & CEO, MBO Partners


    Workforce Engagement Models – Threats and Opportunities | Grand Ballroom 7
    Sponsored by Blackwood Capital Group

    From sole source agreements and CRPO to MSPs and VMS, from human cloud and remote work to total talent management and offshoring, the sheer volume of client choices for engaging talent can be overwhelming. In response to the dizzying pace of change and greater client requirements, what will be “the next big thing” (or things)?  How can your organization prepare to confront the challenges these new options present? Or, more importantly, how can you use these new technologies to create a competitive advantage in your marketplace? In this session, we move beyond the current state to discuss what the workforce solutions of the future may look like, and what you can do to set yourself up for success in 2019 and beyond!

    Speaker:
    Bryan Peña    , SVP, Contingent Workforce Strategies, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts


    Staffing Sector Focus: Industrial | Grand Ballroom 8
    Sponsored by Blackwood Capital Group

    In this session, our panel of experts will identify the key trends affecting blue-collar staffing in the manufacturing, logistics, construction, energy, retail, hospitality and events industries. With unemployment rates at a nearly 50 year low, what will it take for today’s staffing firms to thrive in the current environment? Hear from those who have figured out how to prosper in a time of scarce talent.

    Moderator: Timothy Landhuis, Director of Research (North America), Staffing Industry Analysts

    Panelists:
    Sean Ebner, President, PeopleReady
    Larry Feinstein, CEO, Hire Dynamics
    Yong Kim, Co-Founder and CEO, Wonolo
    Terry Malone, Owner, Malone Workforce Solutions


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    AI, the New World of Work, and Unlocking the Power of People | 301-302
    Presented by Bullhorn

    It’s been said that there are no staffing companies anymore - only technology companies that provide staffing services. This isn’t true - the value of technology is in unlocking the power of people and helping recruiters focus on building relationships instead of getting mired in manual processes.

    Artificial intelligence is no longer science fiction. If anything, the improvements made to AI in 2019 will prove merely incremental, a continuing trend toward digital transformation that empowers workforce solutions providers to make better decisions, feed their growth, and succeed in a new world of work in which a) available talent is scarce, b) demand for new skill sets is high, and c) disintermediation is prized by large buyers of labor, forcing staffing providers to prove their value as partners and navigators.
     
    This informative session will equip attendees with actionable insights and strategies that will allow them to succeed in the new world of work - a world in which technology will aid human productivity, empowering us to become even better at our jobs.

    Speaker:
    Mike Restivo, Chief Revenue Officer, Bullhorn

    Panelists:
    Lori Larson, President, Americas, K2 Partnering Solutions
    Joel Leege, Executive Vice President and Chief Strategy Officer, Randstad Technologies US
    Chris Loope, Chief Information Officer, BG Staffing


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Industry Research – What are Your Clients Buying and from Whom? | 303-304
    Presented by Brightfield

    Brightfield’s Talent Data Exchange (‘TDX’) platform collects VMS transactional data from hundreds of Fortune 2,000 companies and 75% of the top 12 MSPs. In this talk, we will explore trends in customer buying habits such as, types of roles that are often filled with pre-identified talent, where are specialty staffing firms used and when do large staffing firms thrive. Beyond these insights, we will explore how to deploy this type of intelligence to augment how your sales and recruiting teams prioritize requisitions and increase their fill rates.

    Speakers:
    Jason Ezratty, President, Brightfield
    Paul Ginocchio, Chief Financial Officer, Brightfield
    12:45 - 2:15 PM
    		 Birds of a Feather Networking Lunch | Griffin Hall - Level 2
    Join your peers at our "Birds of a Feather" lunch tables for informal conversations and sharing.

    Discussion Topics & Table #:
    • Certified Contingent Workforce Professional (CCWP) - 1 & 2
    • Human cloud and emerging platforms - 9 & 10
    • International expansion - 17 & 18
    • Managed Service Providers (MSP) - 3 & 4
    • Mergers & acquisitions - 19 & 20
    • Misconduct & sexual harassment in the workplace - 21 & 22
    • Most effective marketing tactics - 11 & 12
    • Recruiting innovations - 13 & 14
    • Recruitment Process Outsourcing (RPO) - 5 & 6
    • Statement of Work Certification (SOW) - 7 & 8
    • Talent acquisition technology - 15 & 16

    Network with Peers by Segment & Table #:
    • Life Sciences (Clinical/scientific staffing) - 24 & 25
    • Direct hire and retained search - 32
    • Engineering staffing - 34
    • Finance/accounting staffing - 33
    • Healthcare staffing - 26 & 27
    • Industrial staffing - 28
    • IT staffing - 35 & 36
    • Legal and/or education staffing - 23
    • Marketing/creative staffing - 29
    • Office/clerical staffing - 30 & 31

    Open/topic-unspecified tables will also be available for those wishing to start a conversation on another topic or area of interest.
    12:45 - 2:15 PM Networking Lunch & Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    Sponsored by Work First Casualty Company
    2:15 - 3:15 PM
    		 CONCURRENT SESSIONS

    Sales & Marketing Track
    Collaboration Between the Sales and Marketing Functions | Grand Ballroom 1-2
    Sponsored by Avionté Staffing and Recruiting Software

    In today’s fast-paced, digital, mobile connected environment, it’s critical to have sales and marketing alignment. Yet, sales people still refer to marketing people as “back office, administrative, cost centers, who lack sense of urgency” and marketing people still refer to sales people as “renegade, road warrior entertainers, who over promise on deliverables.” According to Harvard Business Review, when sales and marketing work together, "companies see substantial improvement on important performance metrics where sales cycles are shorter, market-entry costs go down, and the cost of sales is lower." In this session, two teams of sales and marketing executives will share common obstacles that get in the way and the secrets to successfully bridging the gaps in their respective departments and companies.

    Moderator: Ursula Williams, Chief Operating Officer, Staffing Industry Analysts

    Panelists:
    Eric Gilpin, SVP of Enterprise Sales, Upwork
    Chandra Pappas, Executive Vice President, Nelson
    Rich Pearson, Sr. Vice President, Marketing, Upwork
    Crissy Russo, Vice President, Marketing, Nelson


    Investing in Talent Development for the New-Collar Workforce | Grand Ballroom 3-4
    Sponsored by Avionté Staffing and Recruiting Software

    AI, automation and organizational transformation are changing the skill sets needed by employers. Workers with higher cognitive, social and emotional, and technological skills will be in greater demand. At the same time, the US workforce is embracing the new gig economy. Who will invest in their career development and training? We’ll speak with staffing industry innovators who are using training innovation to win the war for talent.

    Moderator: Amy Chang, Healthcare Analyst, Staffing Industry Analysts

    Panelists:
    Ryan Craig, Managing Director, University Ventures
    April Hansen, Executive Vice President of Workforce Solutions, Aya Healthcare
    Julie Olson, Managing Director, Genuent/Talent Path


    Voice of the Customer | Grand Ballroom 7
    Sponsored by Avionté Staffing and Recruiting Software

    The brave new world of work is becoming increasingly complex with advancing technology, changing demographics and demanding clients who expect results under any circumstances. At the same time, client expectations of suppliers have never been greater or more frustratingly nebulous. Come hear from experienced CW program managers and learn how they and their organizations are creating the workforce of the future and how you can be successful in this evolving market.

    Moderator: Jo Matkin, Global Workforce Solutions Research Director, Staffing Industry Analysts

    Panelists:
    Geoffrey Abere, Contingent Workforce Program Director, FINRA
    Kim Graziano, Global Contingent Workforce Manager, VMWare
    Clay Lewis, SVP, Contingent Labor and TA Vendor Executive, Bank of America
    Dawn McCartney, VP, CWS Council, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts


    Staffing Sector Focus: IT | Grand Ballroom 8
    Sponsored by Avionté Staffing and Recruiting Software

    Not only is IT the largest segment of the professional staffing industry, it is one of the most dynamic. Successful firms must navigate the rapidly evolving world of staffing and recruitment while simultaneously keeping pace with the constant evolution of the technology landscape. The segment has experienced consistent growth in recent years, but competition has intensified, not only among traditional staffing suppliers, but also from consulting, outsourcing, offshoring and human cloud providers. This session will offer insights from industry leaders and provide information that can help you navigate your firm through these competitive forces and the evolving economic landscape.

    Moderator: Brian Wallins, Sr. Research Analyst, Staffing Industry Analysts

    Panelists:
    Michael Butts, Director, TEKsystems
    Dave MacKeen, CEO, Eliassen Group
    Sarah Martin, President, Mitchell Martin
    Gary Wood, Chief Executive Officer, Matrix Resources, Inc.


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Hire Smarter: Innovate to Win (featuring Adecco Group X) | 301-302
    Presented by Checkr

    The New World of Work is here. The way we source, hire, and retain talent has fundamentally changed with advancements in technology. Leading companies are embracing new ways to expand their candidate pools and to improve the candidate experience that they provide. As a business you are faced with the decision—do you evolve your approach to keep up with the changing landscape or do you risk being left behind? This session will feature Eleanor Vajzovic, Head of AGX Americas—the Adecco Group's digital innovation unit—who will share lessons to help you hire smarter and at the speed of the gig economy.

    Speakers:
    Chris Johnson, Director of Industry Solutions, Checkr
    Eleanor Vajzovic, Head of Adecco Group X Americas, Adecco


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    2019 State of Staffing: How Fast-Growth Staffing Firms Recruit Smarter     | 303-304
    Presented by TextUs

    In our fourth annual State of Staffing report, we’ll talk top recruiting tactics from the fastest-growing staffing firms. 

    Here’s a preview of what you’ll learn:
    1. How your competitors are using automation 
    2. How staffing firms are improving the candidate experience
    3. How fast your colleagues expect to grow in 2019 
    4. How your colleagues are selecting their software partners 
    5. What technology top-performing staffing firms choose

    Speaker:
    Erich Hugunin, Senior VP of Sales, TextUs
    3:15 - 3:45 PMNetworking Break & Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    Sponsored by Risk Transfer Insurance Agency
    3:45 - 4:45 PM
    		 CONCURRENT SESSIONS

    Innovation in Progress: The Human Cloud and the Future of Work | Grand Ballroom 3-4
    Sponsored by R.A. Cohen Consulting

    The human cloud is a set of hundreds of businesses that connect workers to work – both remote and onsite – through online platforms. This multi-billion dollar market generates income for workers in occupations as varied as clinical researchers to day laborers, and the platforms built to support such work are equally varied. The human cloud also continues to grow by double digits, and some argue that this new model is poised to disrupt the very nature of work itself. In this session, we will look at some leading firms to understand the state of play, the various economic models of these new online businesses, where the market is headed and what it all means for the staffing industry.

    Speaker:
    David Francis    , Research Manager, CCWP, Staffing Industry Analysts


    Sales & Marketing Track
    Demystify Why Talented, Intelligent, Motivated People Fail in Sales |     Grand Ballroom 5-6
    Sponsored by R.A. Cohen Consulting

    Today's sales professionals, even talented ones, often rely on outdated, adversarial selling methods that are personally demeaning and largely ineffective. Prospects recognize these methods and use their knowledge to derail the selling process, forcing salespeople to work harder for less. Learn to debunk traditional sales methods and how to use non-traditional approaches to regain the initiative, close more sales, and restore dignity and personal integrity to your sales efforts.

    Speaker:
    Tim Alderman, President & CEO, Alderman Hockaday & Associates, LLC


    Developing a Legacy for Future Generations: Building, Bonding and Exit Strategies for Family Owned Staffing Businesses | Grand Ballroom 7
    Sponsored by R.A. Cohen Consulting

    Family-owned staffing firms can be complex but can also have the potential for great professional and personal reward.

    Where do you start? What are the challenges you should look out for when a family works together? How do you handle succession planning, vision, and communication? What is the best way to leverage the experience and unique perspectives of all ages to create and grow the business now and in the future? Learn from these family-owned staffing business leaders who have been there and done that, as we have a candid discussion for those who are exploring or are well entrenched in a family-owned staffing business.

    Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts

    Panelists:
    Monte Block, CEO, Rotator Staffing Services Inc.
    Andrea Brenholz, CEO, ATR International
    Bill Yoh, Chairman of Yoh and Co-Owner of Day & Zimmermann
    Gary Zander, President, Project One, Inc.


    Staffing Sector Focus: Finance/Accounting | Grand Ballroom 8
    Sponsored by R.A. Cohen Consulting

    Join us as our panel of industry experts explores the current state of F&A staffing as well as what’s in store for the future. Hear about candidate scarcity in the marketplace, the types of roles that are in high demand right now, and technological developments that are changing the future of staffing and recruiting in F&A. If you are responsible for staffing finance & accounting roles, then this is one session you don't want to miss.

    Moderator: Maxim Kupfer, Interactive Research Developer, CCWP, Staffing Industry Analysts

    Panelists:
    Jim Alesio, Executive Recruiter, Mee Derby
    Michael Burdick, CEO and Co-founder, Paro
    Lori Krogel, Senior Director of Sales Operations, Randstad Professionals
    Pamela Wasley, CEO, Cerius Executives


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    The Expanding Role of Candidate Care | 301-302
    Presented by JobDiva, Inc.

    Candidate care, also known as consultant engagement, has recently taken on a larger role in the staffing space. As the new realities of the job market set in, staffing agencies have adapted by building stronger and more active relationships with their talent. Many staffing agencies have grown to treat candidates not as resources but as long-term business partners. The economy might change, but in principle, people do not; they want stability, and the new emphasis on candidate care shows that staffing agencies do, too.
     
    How can technology help? How can advancements in automation and User Experience (UX) help staffing and recruitment agencies separate themselves from competitors? It’s a truism that today’s job market has tightened—but when your organization has a recruiting identity of their own, powered by the most innovative technology on the market, it’s far easier to stand out and attract the right talent.
     
    In this session, Tony Bosco, JobDiva’s Vice President, Business Development and Alliances, will outline some of the challenges staffing agencies may face in turning toward candidate care—and how to overcome them.

    Speaker:
    Tony Bosco, Vice President, Business Development and Alliances, JobDiva, Inc.


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Blending Human and AI-driven Candidate Communication | 303-304
    Presented by Arya by Leoforce

    Effective candidate engagement is the first, and most critical, step towards securing top-tier talent, but what works for one industry or occupation may backfire in another. In some cases, high-touch, personal, and customized communications are mandatory. In others, speed and convenience take priority. Tools to automate candidate communications are growing in scope and sophistication, but will likely lack the personal touch that only a human can bring to the recruiting process.

    In this session, pioneering recruiting technology leader, Madhu Modugu, will discuss how advances in AI-driven tools and technologies enable organizations to effectively blend the human touch with automation to build successful candidate engagement strategies.

    Speaker:
    Madhu Modugu, CEO and Founder, Leoforce, LLC
    4:45 - 5:00 PM
    		 Transition Break
    5:00 - 5:45 PM
    		 EXECUTIVE INTERVIEWS
    Many companies in the staffing industry have achieved success, and some have achieved phenomenal success. Generally, this success is often attributed to having the right business strategy at the right time, the right culture through good times and bad, a determination to execute day after day, or a combination of these things, but how specifically have some firms outperformed? In our executive interviews, we go in-depth with leaders in various sectors to discuss what has and what has not contributed to their success.

    Grand Ballroom 1-2
    Executive: Han Oey, Global Director Business Development & Strategy, Recruit Global Staffing
    Moderator: Tony Gregoire, Director of Research (The Americas), CCWP, Staffing Industry Analysts

    Grand Ballroom 3-4
    Executive: Rebecca Henderson, CEO, Randstad Sourceright
    Moderator: Peter Reagan, Sr. Director, CWS & Research, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts

    Grand Ballroom 7
    Executive: Leo Russell, Founder and CEO, Pride Global
    Moderator: Kersten Buck, VP, Global Strategy & Solutions, CCWP, Staffing Industry Analysts

    Grand Ballroom 8
    Executive: Sheldon Arora, CEO, LiquidAgents Healthcare LLC
    Moderator: Subadhra Sriram, Publisher & Editor, Media Products, Staffing Industry Analysts


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    How Modern Communications are Helping Leadership Understand What’s Really Going on in Their Businesses | 301-302
    Presented by CloudCall

    Modern communications allow top executives to access information from all their teams – all in one place, anytime. Use modern communications to move faster with new technology. This allows for greater mobility to build better relationships directly from your CRM while capturing every conversation. Leadership should constantly gain insights from interactions happening in real-time and offer customers a tailored experience. During this session, you’ll find out how to gain stronger visibility into your company and act on your communications data to increase productivity and profits.

    Speaker:
    Andrew Jones, Chief Revenue Officer, CloudCall


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Transforming the Way Staffing Groups Communicate – Text Message and AI | 303-304
    Presented by TextRecruit

    Staffing teams today are expected to do more with less. Less resources, less budget, and less manpower. Their only choice is to get smarter about the strategies and technology used to source and recruit. This is why text messaging and artificial intelligence are both transforming the way staffing groups are communicating today. Since we live in a mobile-optimized world, a faster, on-demand experience is what candidates want and expect. By meeting these expectations, you can recruit talent faster and achieve an average response rate of 37% in 12 minutes or less.

    Speaker:
    Jonathon Zoob, VP of Sales, TextRecruit
    5:45 - 7:15 PM
    		 Networking Reception & Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    Sponsored by 1218 Global

  • WEDNESDAY, FEBRUARY 27, 2019

  • 7:30 AM - 7:00 PM Registration Open | Grand Ballroom Foyer - Level 4
    7:30 - 8:30 AM Networking Breakfast & Exhibits Open | Lone Star Ballroom & Foyer - Level 3 & Griffin Hall - Level 2
    Sponsored by Houlihan Lokey


    IDEAS IN ACTION - Special Breakfast Session
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Psychology of Employer Branding | 201-202
    Presented by Indeed

    Do your roles and your company stand out from the rest? An enticing employer brand is key to ensuring you are able to attract and retain top talent, who seek an employer with as stellar a reputation as their own. In this session, we delve into the depths of the brain to shed light on the psychological underpinnings of advertising and demonstrate the importance of a powerful organizational personality in boosting your aided and unaided awareness among job seekers. Gain tips and tools for developing and sharing your employer brand with your job seeker community, so you can connect with and attract engaged job seekers to your organization even before your first conversation.

    Speaker:
    Jeffrey McCarthy, Recruitment Evangelist, Indeed

    8:30 - 9:30 AM KEYNOTE
    The Fourth Age: Smart Robots, Conscious Computers, and the Jobs of Tomorrow | Grand Ballroom 5-6
    Sponsored by Bullhorn

    While audience members once commonly asked, "What should I teach my kids to make sure they have a job in the future?” Byron Reese says today they ask, "What do I need to learn to stay relevant in the future?" And, "How do I keep from falling behind?" Everyone agrees that technology such as AI and robotics is changing the world. The question is how should we change in response to it? Sharing insights from his upcoming book The Fourth Age: Smart Robots, Conscious Computers and the Future of Humanity, Reese tells the story of technology's advancement from the invention of language until today. He explores what's to come in the next decade and examines what we as individuals can do to make the most of changing times.

    What skills are useful to have in the future? Which technologies should we adopt? How will technology affect the workplace, the home, and society in general? Reese suggests that the future is not going to be a frightening place where humans become displaced, but rather one in which the things that make us human become incredibly valuable.

    Speaker:
    Byron Reese, Futurist and Technologist

    9:30 - 9:45 AM Transition Break
    9:45 - 10:45 AM CONCURRENT SESSIONS

    Technology Track
    Automation or Stagnation | Grand Ballroom 1-2
    Sponsored by Salo

    New technologies are increasingly giving staffing firms the ability to automate their processes but how far should you go? Automation provides the opportunity to lower your costs, increase efficiency and, potentially, improve the services you provide to both candidates and clients. But where does this leave your consultants and how much should you continue to rely on the human touch in serving your customers’ needs? Our panel will discuss how recent advances in AI, big data and blockchain have opened up new categories of technology and how staffing firms are reacting to take advantage of these innovations.

    Moderator: John Nurthen, Executive Director, Global Research, Staffing Industry Analysts    

    Panelists:
    Hope Bradford, Sr. Director, IT, Kelly Services
    Ben Stoneham, Founder & CEO, Autologyx    
    Anastasia Valentine, Executive Vice President/Managing Director, Resource 1, Inc.


    How to Innovate in a Rapidly Changing World | Grand Ballroom 3-4
    Sponsored by Salo

    In this talk, futurist, author, and technologist, Byron Reese explores how businesses operating in industries undergoing dramatic changes can prosper and be successful. While traditional futurists seldom bridge the gap between “here is what is going to happen” and “here is how you capitalize on it,” he will delve into how it is that radical technology advancement creates new multi-billion-dollar companies and destroys old ones.

    Speaker:
    Byron Reese, Futurist and Technologist


    How To Win (and Keep) the Best Talent Through 2020 and Beyond | Grand Ballroom 7
    Sponsored by Salo

    Everyone wants fresh ideas and strategies to get and keep the best talent for you and your customers. Do you have the right sourcing strategy, technology and tools? Do you know what the metrics say when it comes to recruiting and retention and how you measure up? Find out how to capture and keep the best talent when it comes to recruiting internal and external candidates in today’s fast moving, online, transparent staffing talent landscape. Learn from recruiting experts who have dialed up their game plans to support their road to success with innovative tactics for 2020 and beyond.

    Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts

    Panelists:
    Pankaj Jindal, Co-Founder, Sense
    Robin Mee, President, Mee Derby
    Scott Waletzke, Vice President, Enterprise Solutions, Adecco


    Staffing Sector Focus: Engineering | Grand Ballroom 8
    Sponsored by Salo

    While supply is often scarce, demand for temporary engineering talent is present across a variety of clients, from small firms to large enterprises and from outsourced service providers to local, state and federal government. Our panel of experts will share the latest supply and demand trends in this segment and offer strategies for how to prosper in key sectors such as manufacturing, energy, aerospace, technology, government and more. Insights from this session will help you to position your firm for maximum success in the engineering staffing business.

    Moderator: Matt Norton, Sr. Research Analyst, CCWP, Staffing Industry Analysts

    Panelists:
    Monique Mollere, Senior Vice President, Talascend SL, LLC
    Mark Roberts, CEO, TechServe Alliance
    Lori Schultz, Chief Operating Officer, Volt Workforce Solutions


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Large Firm Front to Back Office Efficiency to Drive Profitability | 301-302
    Presented by Erecruit

    Large staffing firms that have developed over the years with a number of different systems fail to realize the efficiency gains provided by a platform that connects the front and back office. Further, acquisitions have brought more systems, more complexity and more manual steps in the process. Many parts of the traditional staffing process should be automated, allowing staffing firms to focus on their relationships with clients and candidates.
     
    A single source of truth, with automation and connectivity between the steps in the “sourcing to invoicing” process, holds tremendous opportunity for firms in the professional, commercial and healthcare verticals to grow their businesses with fewer people and higher gross profit. This presentation will tell you the “why's and how to's.” 

    Speaker:
    Danko Fatovic, Vice Chairman & Chief Product Officer, Erecruit


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Leveraging Social Media and Video Technology to Lower Cost Per Hire in a Tight Labor Market | 303-304
    Presented by Digi-Me

    The unemployment rate has declined and is just under 4%. Reaching top talent is increasingly becoming a bigger issue across the board, industries and roles. How can you be competitive with today’s low unemployment rates? It comes down to differentiating your opportunities, creating a positive candidate experience, and selling more than just a job, but a culture, a brand, somewhere candidates want to belong. You also want to be at the top of search engines and across industry social media groups. Combining video technology with social media is the secret sauce for a talent acquisition recipe with success!

    Speaker:
    Lindsay Stanton, Chief Client Officer, Digi-Me

    10:45 - 11:15 AM Networking Break & Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    Sponsored by Assurance
    11:15 AM - 12:15 PM CONCURRENT SESSIONS

    Technology Track
    Making Talent Acquisition Technology Work for You | Grand Ballroom 1-2
    Sponsored by Bowstring Advisors

    In times of talent scarcity, staffing firms need every tool in the toolbox to help them discover and engage difficult-to-find candidates. Talent acquisition technology provides a plethora of solutions, although there are so many companies and the solutions so niche it can be difficult to put all the pieces together. In this session, we’ll look at three specific talent acquisition technologies that staffing firms use – job boards, chatbots, and candidate assessment technology – and discuss how they can best be leveraged to grow business and unlock opportunities.

    Moderator: David Francis, Research Manager, CCWP, Staffing Industry Analysts

    Panelists:
    Eyal Grayevsky, CEO, Mya Systems
    Priyanka Jain, Head of Growth and Product, Pymetrics
    Matt Plummer, VP, Product Strategy, ZipRecruiter


    Building a Magnetic Culture: How to Attract & Retain Top Talent to Create an Engaged, Productive Workforce | Grand Ballroom 3-4
    Sponsored by Bowstring Advisors

    To become the best in the business, it is essential to employ the best people. But how do employers build a staff that is ready and able to take an organization to its next level? In this session, Kevin Sheridan draws on years of research and real-world examples from his consulting experience to show how to attract talented employees to the workplace, empower them, and sustain an environment in which they are more likely to stay. Get the strategies and tactics to transform your organization by creating and maintaining a magnetic culture!

    Speaker:
    Kevin Sheridan, Chief Engagement Officer, Kevin Sheridan, LLC


    For the CFOs: Managing Margins, Thinking Strategically and Collaborating Cross-functionally | Grand Ballroom 7
    Sponsored by Bowstring Advisors

    In this panel, we will explore the various critical issues in finance functions across the staffing world. If you are a financial leader of a staffing firm or if you just have finance questions on your mind, you won't want to miss this session, which will be most useful for financial leaders of staffing firms generating more than $25 million in annual revenue.

    Moderator: Tony Gregoire, Director of Research (The Americas), CCWP, Staffing Industry Analysts

    Panelists:
    Jenny Hanlon, CFO, LiquidAgents Healthcare
    Jon Neff, CFO, Hire Dynamics
    Shawn Poole, Co-Founder and Advisor, Employbridge Holding Company


    Staffing Sector Focus: Direct Hire | Grand Ballroom 8
    Sponsored by Bowstring Advisors

    The direct hire market offers an array of enticing opportunities in a fast-changing staffing landscape. Traditionally more professional-staffing oriented than temporary staffing, the sector is undergoing a shift in nature. Candidate scarcity and skill shortages are pushing employers to convert temporary workers into full-time positions and attract talent with the promises of full-time jobs roles that would typically be contingent a decade ago. Diversifying into the direct hire business can also be a win for staffing companies, as strong recruitment fee growth often saves margins from the nefarious impact of losses in temporary staffing. On the other hand, the direct hire market is even more cyclical than temporary staffing. If you want to hear about the opportunities and challenges in direct hire, you won’t want to miss this session!

    Moderator: David Papapostolou, Sr. Research Analyst, CCWP, Staffing Industry Analysts

    Panelists:
    Nancy Halverson, General Manager, MRINetwork
    Chris Papa, Senior Managing Director, The Bachrach Group
    Christine Proffitt, VP, Sales and Operations, Integrity Staffing Solutions, Inc.


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Strategies to Ensure Success | 301-302
    Presented by IMS People

    In this session, we will cover strategies that the most successful companies use to grow revenue and margins and improve fill rates, with the use of lower cost, centralized sourcing and recruiting resources. We will also dive into the most effective metrics used to ensure your strategies are delivering the desired outcomes.

    Speaker:
    Jack Unroe, Onshore Advisor, IMS People


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    How to Turn ACA into a Financial Gain for Your Staffing Firm | 303-304
    Presented by Benefits in a Card

    Since the Affordable Care Act (ACA) came into effect, many providers have only promoted an avoidance strategy when it comes to offering benefits. The goal is simple: avoid the penalties at all costs. However, very few providers have even considered whether there is a better strategy on the table. Attend this presentation with Benefits in a Card and learn about the tools available that can help your staffing company benefit from ACA, such as 125 plans, re-insurance and auto enroll.

    Speaker:
    Carl Stecker, President & CEO, Benefits in a Card

    12:15 - 1:45 PM Networking Lunch & Exhibits Open | Lone Star Ballroom & Foyer - Level 3 & Griffin Hall - Level 2
    Sponsored by Glassdoor
    1:45 - 3:00 PM KEYNOTE
    The Next Recession: When and How Bad?     | Grand Ballroom 5-6
    Sponsored by Monster Worldwide

    Alan Beaulieu's prescient remarks at our 2007 Healthcare Staffing Summit unfortunately manifested shortly after, causing deep declines in the highly cyclical staffing market in 2008 and 2009. Since then, the industry has enjoyed a long expansion, but how much longer will it last? It’s time to check in with economist Alan Beaulieu to read the tea leaves and gain insight on where the economy is headed, and what it means for the staffing industry.  

    Speaker:
    Alan Beaulieu, President, ITR Economics
    3:00 - 3:30 PM Networking Break & Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    Sponsored by IDB Bank
    3:30 - 4:30 PMCONCURRENT SESSIONS

    Technology Track
    New Opportunities and New Threats in Blockchain | Grand Ballroom 1-2
    A number of interesting new initiatives have been launched over the past year in the talent acquisition space taking advantage of the lower cost and stronger security offered by blockchain technology. These range from radical payrolling and credentialing (background checking) initiatives to innovative job board and online staffing models.

    Is this a fad or will blockchain disrupt and fundamentally change the business models of staffing firms and, if so, how should you prepare for it? We will help you unravel the mysteries of blockchain and understand the implications for your business.

    Speakers:
    John Nurthen, Executive Director Global Research, Staffing Industry Analysts
    Arran Stewart, Chief Visionary Officer, Job.com


    Staffing M&A: How to Expand Your Business When the Economy Contracts | Grand Ballroom 3-4
    Staffing firm acquisition multiples have doubled since the Great Recession, according to SIA research. With the current recovery approaching the longest economic expansion in American history, it may be an auspicious time to position your firm to be opportunistic when the economy inevitably turns. Learn how to get the best deals and to avoid costly pitfalls from Jim Childs, CEO of Bowstring Advisors, a leading middle-market investment bank with a specialty in the staffing industry.

    Speaker:
    Jim Childs, CEO, Bowstring Advisors


    From Sexual Harassment to Service Dogs–Managing Risk and Navigating Potential Pitfalls | Grand Ballroom 7
    More times than not, employees are the core to what makes a successful organization successful. This is all well and good until a company must accommodate an employee’s special need, address an uncomfortable situation or complaint or deal with unusual or erratic behavior. In today’s world around sensitive issues such as gender roles, pay parity and misguided trust, how should employers address risky situations? Hear from HR and legal who will share real life stories about how they worked through some of the most sensitive and occasionally uncomfortable situations brought about by employees. Learn what a thorough investigative process looks like, who’s involved and the good and not so good outcomes. Attend to hear the legal perspective on the do’s and don’ts of resolving complex employee issues.

    Moderator: Diana Gabriel, SVP, Global Strategy & Solutions, CCWP, Staffing Industry Analysts

    Panelist:
    John DiNome, Asst. General Counsel and CHRO, American Academic Health System


    Understanding Opportunities in International Staffing Markets | Grand Ballroom 8
    While the US staffing market has had single-digit growth for the past few years, a number of international markets have enjoyed better performances and stronger long-term prospects. SIA’s expert research team will be promoting the benefits of the most important English-speaking staffing markets outside of the US, individually pitching the advantages of expanding your business to Canada, the UK and Australia. But we’ll also highlight the challenges you will face including local tax requirements, complex legislative environments, and, perhaps, lower margin expectations. If you are thinking of diversifying your business to take advantage of global expansion, this session will help you better understand both the opportunities and the risks. Come with us on a global journey of discovery.

    Speakers:
    Timothy Landhuis, Director of Research (North America), Staffing Industry Analysts
    Matt Norton, Sr. Research Analyst, CCWP, Staffing Industry Analysts
    Adam Pode, Director of Research (EMEA & APAC), CCWP, Staffing Industry Analysts


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Engaging the Next Generation of Workers With Marketplace Technology | 301-302
    Presented by Shiftgig

    Are you ready to compete with the latest marketplace companies for your workers’ mindshare, time, and energy? Mobile technology is just the beginning of how marketplace companies think differently than traditional staffing firms. In this session, we will discuss macro trends changing your workforce and their expectations, how you can begin thinking like a marketplace yourself, evolving past the traditional one-by-one match to overseeing the curation of great clients and great workers.

    Speaker:
    Rick Bowman, Chief Executive Officer, Shiftgig


    IDEAS IN ACTION
    Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges.

    Cheers to the Future! Demystifying AI and the Future of Work | 303-304
    Presented by LinkedIn

    Join LinkedIn’s Kimberly Miller and Sarah Lawless as they explore the impact of AI and data on the staffing industry, and how to leverage these tools to drive impact for your business.

    Speakers:
    Sarah Lawless, Senior Manager Insights, LinkedIn
    Kimberly Miller    , Senior Director S&S, LinkedIn

    4:30 - 4:45 PMTransition Break
    4:45 - 6:00 PM LEADERSHIP PANEL
    Industry Leaders Peer into the Future | Grand Ballroom 5-6
    Sponsored by Fairmount Partners

    As we close out the day, this panel of industry leading operators and visionaries will discuss the changing industry landscape, the outlook for the near-term and beyond, as well as the practical realities of leadership in a challenging and exciting industry and ecosystem. We will also get unvarnished reactions to some of the hot issues discussed during the first two days of the conference. If you are seeking to go from the strategic to the tactical and understand what it all means for your business, then don't miss our capstone keynote session!

    Moderator: Barry Asin, President, Staffing Industry Analysts

    Panelists:
    Tom Bickes, CEO, EmployBridge
    Ted Hanson, President, ASGN Inc
    Ranjini Poddar, CEO and Co-founder, Artech, LLC
    Joyce Russell, President, Adecco Group US Foundation

    6:00 - 7:00 PM Networking Reception & Exhibits Open | Lone Star Ballroom & Foyer - Level 3
    Sponsored by Shiftgig
    7:00 PM Exhibits Close

  • THURSDAY, FEBRUARY 28, 2019

  • 7:30 AM - 12:30 PM Registration Open | Grand Ballroom Foyer - Level 4
    7:30 - 8:30 AM Networking Breakfast | Grand Ballroom 5-6 - Level 4
    Sponsored by PMCF
    8:30 AM - 12:00 PM*INTERACTIVE SESSIONS
    Where Executive Forum is often quite strategic and high-level, on the last day we dive deep into specific subjects of practical interest to industry leaders. These sessions will be a combination of interactive hands-on experience as well as experts providing solid information. The day will be lively, engaging and thought-provoking with real-world ideas to implement immediately and improve your business.

    Recruiting and Retaining Top Quality Talent | Grand Ballroom 1-2
    The war for talent has reached a fever pitch. With unemployment at near record lows, the need to recruit and retain both candidates and internal staff has never been more critical. In this session experts and practitioners will share practical tools, tips and techniques to ensure that you have the talent you need to succeed.

    This session comprises multiple components, including opening remarks, an overview of the talent disruption and view into the future, gaining insights and views from three diverse perspectives and closing out the conference by participating in round tables and open mic concluding session.

    Opening Remarks & Session Facilitator: Ursula Williams, Chief Operating Officer, Staffing Industry Analysts

    Talent Disruptions & The Future Presentation
    Speaker: Joanie Courtney, President & CMO, EmployBridge

    Recruiting and Retaining Top Quality Talent Panel
    Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts

    Panelists:
    Joanie Courtney, President & CMO, EmployBridge
    Edie Goldberg, President & CEO, E.L. Goldberg & Associates
    Keith Wulffraat, Head of Contingent Workforce, Facebook

    Recruiting and Retaining Top Quality Talent Roundtables and Open Mic Discussion
    Engage in roundtable discussions amongst the session panelists and your peers focused on solutions to today’s talent challenges and glean insight from our open mic concluding session.


    Achieving Success in Enterprise Talent Supply Chains | Grand Ballroom 3-4
    Staffing suppliers are increasingly challenged by the demands of complex large enterprise contingent workforce programs. Companies have implemented VMS and MSP programs in addition to heavy involvement by procurement departments. The barriers to success are significant, particularly for smaller firms who can often be bewildered by the bureaucracy and complex demands of enterprise organizations. This workshop will draw on material and instructors from SIA’s acclaimed Certified Contingent Workforce Professional (CCWP) program.

    Speakers:
    Stephen Clancy, Sr. Director, CWS & Research, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts
    Frank Enriquez, Sr. Manager, CWS & Research, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts
    Dawn McCartney, VP, CWS Council, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts
    Bryan Peña, SVP, Contingent Workforce Strategies, CCWP, SOW Mgmt Expert, Staffing Industry Analysts
    Peter Reagan, Sr. Director, CWS & Research, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts


    Breaking Through the Barriers to Growth     | Grand Ballroom 7-8
    Sponsored by People 2.0

    How can small and midsize staffing firms break through the predictable barriers to growth and build a sustainable staffing business? This workshop will have experts who have been there and done that sharing their perspectives as well as small groups for discussion and brainstorming practical solutions to the real problems of growing a business.

    Speakers:
    Barry Asin, President, Staffing Industry Analysts
    Jeff Bowling, Member, Four Piers Capital Partners
    Mike Cleland, Founder, Charted Path
    Jay Cohen, Founder & CEO, Signature Consultants, LLC
    Jeffrey Harris, Co-Founder & Chairman, Ettain Group

    * 10:00 - 10:30 AM Networking Break | Grand Ballroom Foyer - Level 4
    Sponsored by Citrin Cooperman
    12:00 PM Executive Forum Concludes

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Staffing Industry Analysts Founded in 1989, Staffing Industry Analysts is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor… More


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