2020 Executive Forum - North America

Executive Forum North America 2020 Virtual Experience –
Program Highlights

Program subject to change

KEYNOTES

Strategies for a New World
Sponsored by World Wide Specialty Programs

The staffing industry is evolving at an accelerating rate, driven by explosive changes in technology, increasingly sophisticated clients with ever greater demands and a critical shortage of candidates with the right skills. SIA has its finger on the pulse of the changes in the workforce solutions ecosystem surrounding the staffing industry. In his keynote, SIA President Barry Asin draws from SIA’s latest research to explore what’s changing, what’s not and what strategies and capabilities will be required for the leaders of tomorrow.

Speaker:
Barry Asin, President, Staffing Industry Analysts

Economic Forecast 2020
Economist Dr. Rossell draws on history, theory, and her ringside seat to Wall Street to deliver her economic outlook and explore the impact of key current events. She reads the tea leaves, and shares insight on where the economy is headed, and what it means for our industry.

Speaker:
Marci Rossell, Expert Economic Forecaster and Former Chief Economist for CNBC

KEYNOTE | BARRY ASIN IN CONVERSATION WITH…

The View from the Top: CEOs on a Changing Industry
These are three half hour interviews featuring Barry Asin, President of SIA, in conversation with key industry leaders including Jonas Prising from ManpowerGroup, Peter Quigley from Kelly Services and Bert Bean from Insight Global. These conversations address their perspectives on the changes and opportunities ahead including the changing ecosystem, the impact of technology, and the evolving needs of clients and candidates, as well as what it will take to be successful into the future and leading in times of adversity.

Speakers:
Bert Bean, CEO, Insight Global
Jonas Prising, Chairman & CEO, ManpowerGroup
Peter Quigley, President & Chief Executive Officer, Kelly Services

PANEL DISCUSSIONS

Developing a Playbook for Covid-19 for Staffing and Workforce Solutions Businesses
Sponsored by Essential StaffCARE

With a blizzard of new information on a hour by hour basis and a growing health, safety and economic crisis, what actions do leaders of staffing and workforce solutions firms need to take now to take care of their customers and their people while also ensuring the long-term health of their organization? In this session experts and practitioners from some of the leading organizations in the industry share their latest thinking on what you need to know to respond to the challenges of the current moment and beyond.

Moderator:
Barry Asin, President, Staffing Industry Analysts

Panelists:
Jim Childs, Co-Head, Citizens M&A Advisory
Cory Hansen, VP MSP Operations, Allegis Global Solutions
Eric Rumbaugh, Partner, Michael Best

How a Staffing Company can Adjust to a Recession
Sponsored by World Wide Specialty Programs

Welcome to the most sudden recession of your career. In this session, we discuss how you can react quickly to this pandemic-driven recession, without overreacting, and how to best position your staffing company for the recovery and future cyclical changes.

Speakers:
Tony Gregoire, Director of Custom Research, CCWP, Staffing Industry Analysts
Shawn Poole, Advisor and Partner (Co-Founder of Employbridge), Oak Street Partners

Leading in the Face of Covid-19
A top staffing executive shares learnings from the growth and development of his business and how his company is addressing the daunting challenge posed by Covid-19. Hear how this leader is guiding his company through these unprecedented times.

Speakers:
Vik Kalra, CEO, Mindlance
Subadhra Sriram, Editor and Publisher, Media Products, Staffing Industry Analysts

Diary of a Fragile Sales Manager
In previous years’ Executive Forum sessions sales guru Tim Alderman has shown us all the reasons salespeople fail, but sometimes the problem isn’t the salesperson but the sales manager. In this session, he reviews all the ways in which sales managers (and owners) succumb to wimpiness, and how to stop it. A few of the many examples Tim covers include how to use “excuse proof” agreements to avoid getting caught in the “spin cycle” of excuses and how to level the playing field rather than constantly give into the most “experienced” staff.

Speaker:
Tim Alderman, President/CEO, Alderman Hockaday & Associates, LLC

Sustaining Your Brand, Recruiting and Retention for the Long Haul
Sponsored by Anthem FlexHour Plans

The world has changed, so how will your staffing firm stay the course? Economic and demographic shifts combined with advances in technology will continue to drive tremendous change in the workforce for the foreseeable future. How will you position your staffing company to recruit and retain the very best talent in these uncertain times? Join us to uncover the keys to create a sustainable recruiting and retention strategy that will set your company up for the long haul.

Moderator:
Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts

Panelists:
Chris Beckage, Senior Vice President of Business Development in North America, Acara Solutions
Carla McKelvey, Senior Vice President Talent Engagement & Culture, Staffmark
Matt Rivera, VP, Marketing & Communications, Yoh/Day & Zimmermann

Managing Contracts – The “Laws” You Live By
Contract terms are the “laws” you negotiate and live by with customers, vendors, and any other organization you do business with, but ensuring you are protected against potential risks known and unknown and striking a fair balance between your interests and those of the other party in a contract negotiation can often be challenging. In this plain language session, long-time staffing lawyer George Reardon outlines the principles of negotiation for staffing firms so you can better ensure the contracts you sign are balanced and protect your company as well.

Speakers:
Fiona Coombe, Director, Legal & Regulatory Research, CCWP, Staffing Industry Analysts
George Reardon, Principal, George M. Reardon, Attorney and Counselor at Law

Strengthening Partnerships in the MSP/VMS Supply Chain
As managed service providers and vendor management systems have penetrated a large share of the staffing market, many staffing companies derive some, if not all, of their revenue from these channels. With current events throwing many sectors into turmoil, collaboration across complex supply chains is more critical than ever. Talent channels must remain open where required, and rapid changes to working practices must be implemented. Our panel discusses their own experiences and share stories of how their firms are collaborating within this structure today.

Moderator:
Jo Matkin, Global Workforce Solutions Research Director, Staffing Industry Analysts

Panelists:
Tammy Browning, SVP Global Operations, KellyOCG
Ben Thakur, CEO, eTeam Inc.

Workforce Engagement Models – Threats and Opportunities
Sponsored by TextUs

From sole supplier agreements to MSP and RPO, from human cloud and remote work to total talent management and offshoring, the sheer volume of client choices for engaging talent can be overwhelming. In response to the dizzying pace of change and greater client requirements, what will be “the next big thing” (or things)? How can your organization prepare to confront the challenges these new options present? And, how can you harness new technologies to create a competitive advantage in your marketplace? In this session, we move beyond the current state to discuss what the workforce solutions of the future may look like, and what you can do to set yourself up for success in 2020 and beyond!

Speakers:
John Nurthen, Executive Director, Global Research, Staffing Industry Analysts
Peter Reagan, Sr. Director, CWS & Research, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts

Digital Disruption in Recruitment Marketplaces
Employers are increasingly tapping into online recruitment marketplaces, those platforms that facilitate the distribution of job openings to a network of individual freelance recruiters and staffing agencies. These platforms are being used primarily, though not always, as the final resource for difficult-to-fill vacancies. This business model, which had been quietly developing for many years, is suddenly getting much more attention from investors. Learn more about what could end up being one of the most disruptive models in the workforce solutions ecosystem.

Moderator:
Brian Wallins, Research Manager, Staffing Industry Analysts

Panelists:
Sunil Bagai, CEO, Crowdstaffing
Ken Lazarus, CEO, Scout Exchange
Jason Putnam, SVP, BountyJobs

Not Your Grandmother's Job Board
The world of job boards is in a state of flux. Advances in AI and other technologies have afforded new opportunities to enhance and adapt services as well as to develop new products. The sector is once again attracting considerable investor interest, resulting in significant fundraising and M&A deals. During this session, we take you on a detailed tour of the various business models that have evolved and explain how they can benefit your business.

Speaker:
John Nurthen, Executive Director, Global Research, Staffing Industry Analysts

Blockchain and Digital Credentialing
Background checking candidate details is a time-consuming process and frustration ensues when it delays a candidate from being onboarded. There is a strong need for more efficient and reliable identity and credential verification solutions in order to quickly engage the right candidates, efficiently onboard new workers and reduce risk within your business. The perceived immutable, secure, private, decentralized nature of blockchain technology has inspired technology companies and others to explore blockchain-based solutions that could potentially mitigate these inefficiencies and fraud. This session will explore the benefits blockchain might offer and how it could revolutionize digital credentialing.

Speakers:
John W. Healy, VP & MD, Office of the Future of Work, Kelly
John Nurthen, Executive Director, Global Research, Staffing Industry Analysts

How to Attract Talent and Remain Flexible in an Uncertain Work Environment
Sponsored by TextUs

In a competitive talent environment, what is your organization doing to attract talent, keep them engaged and support flexibility in the workplace in uncertain times? Hear from the talent—working mothers and the companies supporting them—who possess critical skills to keep the workforce moving forward. Understand what is most important to them when choosing an employer and an assignment, and what keeps them engaged during uncertain times.

Moderator:
Diana Gabriel, SVP, Global Strategy & Solutions, CCWP, Staffing Industry Analysts

Panelists:
Sonia A. Antolec, Director of People and Legal, The Mom Project
Reena Gupta, Founder & CEO, Mom Relaunch LLC
Allison Robinson, CEO and Founder, The Mom Project
Charisse D. Stieff, Salesforce Administrator, Mom Relaunch LLC

Bridging the Talent Gap – Training, Education and Client Engagement in the New Work-From-Home World
Sponsored by DaXtra Technologies

A common complaint from employers has been difficulty in filling critical job openings. Some firms have responded by going beyond recruiting and into training and education — either taking on this responsibility themselves or partnering with clients or third parties. In this session, hear how two firms — Revature and Galvanize — are addressing client demand amid Covid-19 by helping not just to bridge the talent gap but also any gaps in operations that arise from working at home at a company-wide level. Plus get insights into what measures these company are taking to increase client engagement.

Moderator:
Subadhra Sriram, Editor & Publisher, Media Products, Staffing Industry Analysts

Panelists:
Bill Cummings, EVP Enterprise, Galvanize
Robert Gasser, Chief Revenue Officer, Revature

Staffing Sector Focus: Engineering
Our panel will identify key trends in the engineering staffing sector, discuss the impact of the COVID-19 outbreak, and offer strategies for how to engage clients across various industries, such as manufacturing, energy and automotive. In this session you will gain insights as to how to position your firm for success, not only during this period of disruption but also when the recovery begins.

Moderator:
Matt Norton, Sr. Research Analyst, CCWP, Staffing Industry Analysts

Panelists:
Dane Groeneveld, CEO, PTS Advance
Monique Mollere, Sr. Vice President, Talascend

Staffing Sector Focus: Industrial
Sponsored by Avionté Staffing and Recruiting Software

Don’t miss hearing from our panel of industrial staffing executives as they describe how they are leading their organizations through a time of unprecedented disruption, but also a time of innovation and opportunity. In this session, our panelists describe their efforts to protect the health and safety of their temporary associates and internal staff, the transition to operations “working remotely”, adjusting to changing client demands, and the impact of government actions including the CARES Act.

Moderator:
Timothy Landhuis, Director of Research, North America, Staffing Industry Analysts

Panelists:
Mark Elwood, Chairman and CEO, Elwood Staffing
Stacey Lane, Executive Vice President - Field Operations, Staffmark Group
Jason Leverant, President & COO, AtWork Group

Staffing Sector Focus: IT
Sponsored by Avionté Staffing and Recruiting Software

Not only is IT the largest segment in professional staffing, it is one of the most dynamic. The segment has experienced consistent growth in recent years, however COVID-19-related disruption will not only alter this trajectory near-term, but it may lead to longer-term structural changes in the ways IT staffing firms operate and how IT talent will be delivered. In this session, we hear insights from industry leaders that can help you navigate your firm through these immediate challenges and be positioned to succeed in a dynamic competitive landscape.

Moderator:
Brian Wallins, Research Manager, Staffing Industry Analysts

Panelists:
Mahfuz Ahmed, CEO, DISYS LLC
Jay Cohen, Founder & CEO, Signature Consultants, LLC

Staffing Sector Focus: Office/Clerical
Sponsored by Anthem FlexHour Plans

A large sector in the midst of transformation, office/clerical staffing offers much for discussion. What effects will the current pandemic have on an industry already looking for creative ways to grow? As AI and automation become increasingly prevalent in the field, how will this sector be impacted by technological change? What skills will drive the industry as we know it forward? These questions and more are addressed by our panel of staffing leaders. Get up to speed on what it takes to succeed in office/clerical 2.0.

Moderator:
Curtis Starkey, Research Analyst, Staffing Industry Analysts

Panelists:
Sara Menke, CEO, Premier Talent Partners
Deb Thorpe, SVP & GM - U.S. Operations, Kelly Services

M&A Today: Strategic Considerations for Buyers and Sellers
In this session, our panel of M&A experts provide their outlook for 2020 given the extraordinary circumstances of the coronavirus outbreak and a possible recession, including advice to staffing firm owners and investors based on past economic downturns. Looking beyond this year in anticipation of a more normal M&A environment, our panelists elucidate key concepts related to private equity investments, international acquisitions, and acquisitions of business lines outside of staffing.

Moderator:
Timothy Landhuis, Director of Research, North America, Staffing Industry Analysts

Panelists:
Tim Billings, Partner, Quad-C Management, Inc.
Alan Bugler, Managing Director, Citizens M&A Advisory
Thomas Kardos, Managing Partner, Blackwood Capital Group

Private Equity and The Staffing Industry – Doing the Deal and Beyond
Over the past decade, private equity firms have seen the staffing industry as a lucrative place to invest their money. And many staffing firms have brought in private equity money to help fuel the growth of their business, take risk off the table for founders/owners and provide an exit strategy. In this session we discuss perspectives on the industry at this time of transition and turmoil. We also explore the types of decisions and issues that bringing in a private equity firm bring to the fore. Chief among these is the topic of leadership transition from founders to the next generation of business leaders.

Moderator:
Barry Asin, President, Staffing Industry Analysts

Panelists:
Dan Campbell, Executive Chairman, Hire Dynamics and Partner, MSouth Equity Partners
Lisa Maxwell, Managing Partner, Gerard Stewart

Cash Management During Times of Crisis
How confident are you in your company’s cash management plans during unexpected events, such as the recent COVID-19 pandemic? Lack of working capital not only can stifle growth but also can be a significant financial and legal liability. Invoices can take months to collect, yet you don’t have the same payment terms when it comes to paying your employees. In this session, learn from a panel of experts how to best protect your business and employees during these uncertain times.

Moderator:
Maxim Kupfer, Interactive Research Developer, CCWP, Staffing Industry Analysts

Panelists:
Jean Cook, CFO, Travel Nurse Across America
Jerry Grady, Partner, UHY LLP
Gary Spinner, Chief Operating Officer, Lyneer Staffing Solutions, LLC

BARRY ASIN IN CONVERSATION WITH… EXECUTIVE LEADERS FROM THE SUPPLIERS TO THE STAFFING INDUSTRY

Industry Outlook, Leadership and the Future of Digital Transformation: In Conversation with Bullhorn’s Art Papas
Sponsored by Bullhorn

With his ATS platform tapped in to the heartbeat of the core operations of thousands of staffing firms, Bullhorn’s founder and CEO, Art Papas brings an in-depth perspective on the changes and developments in the Staffing Industry today. In this conversation with SIA President Barry Asin, they discuss the trends that can be discerned from Bullhorn's data, the outlook for the industry and what leadership looks like in this challenging environment. Art also shares his thoughts on the likely shape of the ongoing digital transformation of the staffing industry and how the job of the recruiter will look different in the future.

Speakers:
Barry Asin, President, Staffing Industry Analysts
Art Papas, Founder & CEO, Bullhorn

Seizing Opportunities in Challenging Times: In Conversation with LinkedIn’s Kimberly Miller
Sponsored by LinkedIn

LinkedIn has a unique and finely nuanced perspective on movements, trends and emerging opportunities in the labor market. In this conversation, Kimberly Miller LinkedIn’s Senior Director of Search and Staffing chats with SIA President Barry Asin about the difficult challenges staffing leaders face during this unique time, the opportunities that are out there and the role of leaders in driving their business forward during a time of uncertainty.

Speakers:
Barry Asin, President, Staffing Industry Analysts
Kimberly Miller, Senior Director of Search & Staffing, LinkedIn

Conversational AI and the Future of Recruiting: In Conversation with Mya System’s Eyal Grayevsky
Sponsored by Mya Systems

There are few technologies with as much potential to revolutionize the recruiting process as the application of conversational AI and chatbot's to traditional staffing operations. In this discussion with SIA President Barry Asin, we hear from Mya System’s co-founder and CEO Eyal Grayevsky on how his staffing industry roots led to the founding of Mya Systems, one of the leading conversational AI platforms as well as how AI is currently changing the way staffing firms operate. The session also explores how successful staffing firms have used AI and chatbot's to optimize their operations, some practices to avoid and where this is all likely to go over the next 5 to 10 years.

Speakers:
Barry Asin, President, Staffing Industry Analysts
Eyal Grayevsky, CEO & Co-Founder, Mya Systems

IDEAS IN ACTION

Being Prepared for Economic Uncertainty
Presented by Advance Partners

In the staffing industry, one thing you can be certain of is things are constantly changing. For staffing firm owners, vitality and uncertainty is part of the everyday challenges they face while running their business. With the intrusion of the Coronavirus, the economy is proving to be even more uncertain. In this webinar, Craig Cohen will discuss best practices about how to prepare your staffing firm for turbulent times in the era of COVID-19.

Speaker:
Craig Cohen, Director of Sales, Advance Partners

Automation and Beyond
Presented by Bullhorn

In this session, Gretchen Keefner, head of Bullhorn's North American Enterprise business, will share how technology has evolved over time and the impact that automation has had, and can have, on cost reduction and top line revenue growth. Gretchen will also share practical tips for building and executing an effective automation strategy.

Speaker:
Gretchen Keefner, Regional Vice President, Bullhorn

The Critical Importance of Voluntary Benefits to Recruiting and Retention Efforts
Presented by Essential StaffCARE

In recent years, several factors have collided, fundamentally altering the benefits landscape for the staffing industry. Market shifts and financial realities have made group benefits more desired and valued by workers than ever. At the same time, they have made it more difficult for employers in high-turnover industries to offer affordable, valuable options that meet worker needs and increase recruiting and retention. This session will briefly overview key factors contributing to the creation of the current benefits landscape, and the unique role the right kind of voluntary benefits can play in driving your market’s top workers to your staffing firm, and in keeping them there longer.

Speaker:
Marco Nunez, Senior Analyst, Essential StaffCARE

How to Leverage the Power of AI to Gain Efficiencies at Scale
Presented by Mya Systems

Leading staffing firms across the globe are turning to Conversational AI to transform their approach to hiring, allowing them to engage with every candidate, automate time-consuming tasks, and scale outreach and communication. Learn the truth behind the numbers and how you can unlock your team’s potential to directly impact recruiter productivity, dramatically reduce time to fill, and increase candidate response rates – all within your existing recruiting process.

Speaker:
Eyal Grayevsky, CEO & Co-Founder, Mya Systems

BREAKING THROUGH

Breaking Through the Barriers to Growth in a Time of Uncertainty
Sponsored by Advance Partners

Nearly all staffing leaders say they want to grow their business, but few manage to actually do it. And as the world plunges into recession, the lessons from successful staffing firms are more important than ever for those firms looking for a sustainable edge. In this deep dive session, we will hear from leaders of staffing businesses who have gone from start up to the highest levels of the industry. It’s a difficult journey filled with opportunities for missteps and it often stretches leaders in ways they could hardly imagine. Using the lens of the acclaimed book Breaking Through: Leadership Disciplines From Top-Performing Staffing Firms, we will explore in depth what it takes to grow your staffing business past the inevitable barriers and economic challenges to prepare your business to survive and thrive in the world beyond the current crisis.

Speakers:
Barry Asin, President, Staffing Industry Analysts
Jerry Bostelman, CEO & Founder, Vaco
Mike Cleland, Founder, Charted Path
Mark Eldridge, Founder/CEO, ALKU
Leo Sheridan, CEO, President, Advanced Group

TECH STACK 2020

Tech Stack Keynote: Surviving and Thriving in the Era of Digitized Recruitment
Sponsored by Bullhorn

Technology is moving at such a rapid pace that it is difficult for any staffing firm to keep up-to-date as new products appear on a daily basis and established products are upgraded to take advantage of cloud computing, AI, big data and more. We're at the beginning of an era where staffing processes will be increasingly digitized, but this brings both risks and opportunities for the unwary. In this keynote, we provide you with a clear picture of the highly complex and evolving landscape, best practices, and practical advice on how it all fits together to make your company more efficient and competitive.

Speaker:
John Nurthen, Executive Director, Global Research, Staffing Industry Analysts

Tech Innovation Speed Talks
Sponsored by Bullhorn

This showcase of innovative products will both inform and inspire you at the start of a decade that could be the more disruptive the staffing industry has ever known. Buckle up for a fast and invigorating ride through the cutting-edge of staffing-related software.

Moderator:
Ursula Williams, Chief Operating Officer, Staffing Industry Analysts

Speed Talks:
Michael Barney, Regional Director, Catalytic
Dan McGuire, CEO & Founder, cube19
Laura Turner, Director – Staffing and RPO Solutions, Jobcase, Inc.
Eric LaBadie, VP of Sales, Mya Systems
Alexandra Kane, Head of Marketing, Sense
Jakob Rohn, Co-Founder and CEO, WorkN

Insights from the Frontline
Sponsored by Bullhorn

Those in leading technology and operational roles within staffing firms have never been faced with a more challenging and rapidly evolving environment. Not only have they had to cope with a shifting landscape of providers, infrastructure challenges, rising cybersecurity and data protection concerns, they are now faced with the greatest threat the staffing industry has ever seen: a global pandemic. Our panel of experienced technology and business leaders discuss the real-life strategic challenges that are affecting their businesses and how they are working to keep IT systems operational during the coronavirus crisis.

Moderator:
John Nurthen, Executive Director, Global Research, Staffing Industry Analysts

Panelists:
Jason Leverant, President & COO, AtWork Group
Alan Stukalsky, Chief Digital Officer, N.A., Randstad
Anastasia Valentine, President/Managing Partner, Resource 1

SPECIAL EVENTS

2020 Best Staffing Firms to Work For/Temp For – Winners Announced &
How Staffing Firms Can Grow Their Business and Their Bottom Line by Putting People First
Sponsored by Sense

Join SIA and the conference community for a virtual announcement and celebration for the 2020 winners of SIA’s Best Staffing Firms to Work For and Best Staffing Firms to Temp For in North America sponsored by Sense. After the announcements, Pankaj Jindal, Co-Founder of Sense shares key insights into how your firm can become a best place to work by putting your employees first and changing outdated ways of engaging with them.

Speakers:
Diana Gabriel, SVP, Global Strategy & Solutions, CCWP, Staffing Industry Analysts
Pankaj Jindal, Co-Founder, Sense

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Founded in 1989, Staffing Industry Analysts is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor... More

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