2020 Healthcare Staffing Summit Agenda

• Tuesday, October 27, 2020

  (PST) 7:00 – 8:00 AM (EST) 10:00 – 11:00 AM	Pre-Event Networking and Exhibits Open
  (PST) 8:00 – 8:45 AM (EST) 11:00 – 11:45 AM	OPENING KEYNOTE The Outlook for Healthcare Staffing After a long period of expansion, the COVID-19 pandemic has shaken up the US healthcare staffing market. In this keynote session, Barry Asin and Tony Gregoire give SIA’s latest update on industry trends and the outlook for 2021. Join us for a compelling discussion on what the healthcare staffing market will look like moving forward and how to position your business for success. Speakers: Barry Asin, President, Staffing Industry Analysts Tony Gregoire, Director of Custom Research, CCWP, Staffing Industry Analysts
  (PST) 8:45 – 9:45 AM (EST) 11:45 AM – 12:45 PM	KEYNOTE Key Trends in the Healthcare Industry A nationally recognized leader with senior management experience in areas ranging from post-acute care and physician groups to digital health, Dr. David Friend will walk us through some of the most important developments taking place in the backdrop of the healthcare industry. In this session, we will learn more about how health systems and other customers of healthcare staffing firms are responding to the COVID-19 crisis, on top of the significant changes that had already been taking place in their environment. Attend this session to learn more about current trends and the outlook for the healthcare market. Speaker: David Friend, MD, MBA, Chairman, The Center for Healthcare Renewal
  (PST) 9:45 – 10:15 AM (EST) 12:45 –1:15 PM	Networking Break & Exhibits Open
  (PST) 10:15 – 11:00 AM (EST) 1:15 – 2:00 PM	CONCURRENT SESSIONS Making it Happen: Nurse Staffing in Extraordinary Times Growing from less than $4 billion in 2010 to roughly $10 billion last year, the nurse staffing industry has become a vital component of the US healthcare system. In this fast-paced session, our panel of leading executives will discuss key market dynamics in travel nurse and per diem nurse staffing. Topics will include the multi-faceted role of nurse staffing in a year of pandemic, the expanding role of MSPs, the potential impacts of the November election, and other key drivers likely to shape nurse staffing in 2021 and beyond. Moderator: Timothy Landhuis, Director of Research, North America, Staffing Industry Analysts Panelists: Craig Meier, CEO, Medical Solutions/PPR/C&A-Aureus Medical B. Gene Scott, Executive Chairman, Travel Nurst Across America (TNAA) Bart Valdez, Chief Executive Officer, Fastaff Tavel Nursing/US Nursing Seeking Competitive Advantage Through Your Tech Stack Rapid advances in technology have created more opportunities for your staffing business to differentiate itself and compete effectively against your peers – but only if you can keep up with the myriad of new products available in the market. Our panel of healthcare staffing technology experts will guide you through the technology maze, including the core tech stack and a wide range of innovative talent acquisition technology. We’ll highlight areas of opportunity as well as areas where you may be challenged as the workforce solutions ecosystem is increasingly infiltrated by powerful non-staffing brands. OLD & NEW Strategies to Sell Through the Pandemic Selling in a recession has its own challenges; when coupled with a lockdown, your listening skills, understanding of your clients’ business, and follow-up need to be sharper than ever. Even the most seasoned sales professionals need an assortment of both time-tested tactics and new, innovative strategies to garner clients’ trust, provide valuable insights, and ultimately win their business. Come to this session to learn from industry experts which strategies need to adapt to this unique time, and which strategies remain as useful as ever. Moderator: Kersten Buck, VP, Global Strategy & Solutions, CCWP, Staffing Industry Analysts Speaker: Tara Bergen, Learning & Organizational Development Consultant, Stanford Healthcare
  (PST) 11:00 AM – 12:00 PM (EST) 2:00 – 3:00 PM	Networking Break & Exhibits Open
  (PST) 12:00 – 12:30 PM (EST) 3:00 – 3:30 PM	Facilitated Networking Discussion Tables One of the conference’s most popular sessions gives attendees the opportunity to network with others from the start. Learn from industry peers which new ideas are working or not working. Gain insights and brainstorm together to problem solve your most vexing everyday issues. Spend two 30-minute sessions at different tables of your choice discussing the topics of most interest to you with others in the industry with real-world experience. Many tables feature best practices for you to model your business practices on. Moderator: Ursula Williams, Chief Operating Officer, Staffing Industry Analysts Choose from over 20 topics in the following categories: Topics subject to change Nurse Staffing    • Best practices in travel nurse staffing • Best practices in per diem nurse staffing              Physician/Advanced Practice Staffing • Best practices in physician staffing • Physician skills and specialties needed due to COVID-19              Allied Health Staffing     • Staffing in PT, OT, and other allied health occupations • Respiratory therapy staffing and COVID-19 General Healthcare Staffing Topics • COVID-19 and healthcare staffing • Staffing in home health • MSP accounts: When to stay, when to walk, and how to be a top performing supplier • Staffing in a VMS world • What to know before buying or selling a healthcare staffing firm • Building a top-notch sales force • Generating sales in a recession • Making greater use of technology in your recruiting strategy • Managing an organization remotely • Challenges of credentialing • Legal and regulatory matters in healthcare staffing • How to find and grow the best internal employees • Tax issues in travel staffing • Positioning your firm for the post-COVID recovery
  (PST) 12:30 – 12:45 PM (EST) 3:30 – 3:45 PM	Networking Break & Exhibits Open
  (PST) 12:45 – 1:30 PM (EST) 3:45 – 4:30 PM	CONCURRENT SESSIONS Outlook for Locum Tenens and Physician Search The current pandemic suddenly changed the landscape in many occupations of healthcare staffing, and physicians are no exception. With spikes in ICU activity, and less demand in elective procedures, various physician specialties are experiencing a spectrum of demand, and many are being repurposed to treat COVID-19 patients. Join as we discuss how the physician staffing market has changed, and what to expect post-vaccine. Moderator: Maxim Kupfer, Interactive Research Developer, CCWP, Staffing Industry Analysts Panelists: Brigitta Glick, CEO, Provenir Healthcare Joseph Matarese, Founder & CEO, Medicus Healthcare Solutions Travis B. Singleton, Executive Vice President, AMN Healthcare/Merritt Hawkins So You Want to be in Healthcare? Tread Smartly. Amid the economic volatility resulting from COVID-19, healthcare seems like a better area than most right now, when it comes to staffing. But despite having pockets of relatively strong demand, the healthcare industry has its own set of complex issues. Potential entrants must navigate obstacles including unprecedented pay for travelers but furloughs for other workers, hospitals facing financial challenges, possible regulatory changes to ACA and AB 5 in the wake of the November election and skilled talent gaps. How do you tread these waters successfully and make money? Our experts will show you the best path forward. Moderator: Subadhra Sriram, Editor & Publisher, Media Products, Staffing Industry Analysts Panelists: Greg Palmer, Founder, G Palmer and Associates David Savitsky, CEO, ATC Healthcare Services LLC Jennifer L. Scully, CEO, Clinical Resources, LLC Leading a Staffing Firm During a Pandemic As there is no playbook for how to run a staffing firm during times such as these, leaders are put to the test more than ever. Shutdown policies change from week to week and vary by state and county. Changing policies are often enacted immediately, leaving no time to prepare. And in some cases, guidelines are not clear, and you must rely on your judgement and the consul of others. Hear from those who are living it, like you. Find out what has and hasn’t worked, and how we as an industry can best navigate these uncharted waters.
  (PST) 1:30 – 2:00 PM (EST) 4:30 – 5:00 PM	Networking Break & Exhibits Open
  (PST) 2:00 – 2:45 PM (EST) 5:00 – 5:45 PM	CONCURRENT SESSIONS Trends and Opportunities in Allied Health Staffing As the allied health staffing market was adjusting to new payment models, the current pandemic suddenly brought a new set of challenges, with different effects on the various occupations within this segment. In this panel session, we will discuss how staffing firms in the allied health market are responding to COVID-19 and other dynamics in the market, and what they expect going forward. Moderator: Curtis Starkey, Research Analyst, Staffing Industry Analysts Panelist: Matthew Neel, Director of Allied Health Sales and Operations, Medical Solutions/Aureus Medical Driving Healthcare Staffing Talent in a Shifting Landscape A spike in cancellations of non-critical procedures along with peaks in demand for travel nurses, respiratory therapists and others has made healthcare staffing recruitment a roller coaster for companies in 2020. How can you get and keep the best talent in an uncertain world where demand changes even more rapidly than before? Join our experts who have led the charge in creating strategies and tactics to recruit, retain and redeploy during a global pandemic. See what has worked and what has not and for which geographies and demographics. Learn how these healthcare staffing firms delivered and grew the trust of their clients and practitioners along with their bottom line in a most unusual year. Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts Panelists: Shannon Block, Chief Operating Officer, Medical Staffing Services Inc. John Martins, SVP Operations Strategy, Aya Healthcare Matt Pierce, Co-founder & President, Trusted Health Time For Your Check-Up: Financial Health in a Recession The pandemic has thrown a wrench into financial forecasts made last year. CFOs now face a broad range of pressing issues vital in protecting their businesses today while also positioning for success tomorrow. What are the best practices in managing a staffing firm’s finances in a recession? What are common pitfalls finance executives need to be aware of? How does the recession influence your M&A strategy? There will be nothing routine about this check-up. Join us for this important discussion! Moderator: Brian Wallins, Research Manager, Staffing Industry Analysts Panelists: Jenny Hanlon, CFO, LiquidAgents Healthcare, LLC Jo A. Newell, CFO, CoreMedical Group
  (PST) 2:45 – 3:45 PM (EST) 5:45 – 6:45 PM	Networking and Exhibits Open

  Wednesday, October 28, 2020

  (PST) 7:00 – 8:00 AM (EST) 10:00 – 11:00 AM	Networking and Exhibits Open
  (PST) 8:00 – 9:00 AM (EST) 11:00 AM – 12:00 PM	KEYNOTE The Outlook for the US Economy A world-renowned economist and financial expert who electrifies audiences nationwide, speaking candidly on the nexus of economics, politics, culture, and the media, Dr. Marci Rossell draws on history, theory, and her ringside seat to Wall Street to deliver her economic outlook and explore the impact of key current events. She reads the tea leaves, and shares insight on where the economy is headed, and what it means for our industry. Speaker: Marci Rossell, Expert Economic Forecaster and Former Chief Economist for CNBC
  (PST) 9:00 – 9:30 AM (EST) 12:00 – 12:30 PM	Networking Break & Exhibits Open
  (PST) 9:30 – 10:15 AM (EST) 12:30 – 1:15 PM	CONCURRENT SESSIONS Growth Through the Downturn for Owner Operator Staffing Firms It's one thing to grow your business when the industry is booming. It's another thing to survive and thrive in a time of economic crisis. In this session, we will explore what some of the most successful and fast-growing smaller staffing firms have done to use crisis as an opportunity and accelerate their growth into the future. Speakers: Barry Asin, President, Staffing Industry Analysts Mike Cleland, Founder, Charted Path Safety and Compliance in a COVID World Healthcare is inherently a more regulated area of the staffing industry, and the COVID-19 pandemic has quickly brought forth additional restrictions that staffing firms need to address. Attend this session to learn about how healthcare staffing firms may need to update their policies, procedures and risk management. Moderator: Tony Gregoire, Director of Custom Research, CCWP, Staffing Industry Analysts Panelists: Jessica Chasin, Senior Corporate Counsel, AMN Healthcare, Inc and Affiliates Hank Drummond, PhD, RN, Senior Vice President, Chief Clinical Officer, Cross Country Healthcare Eric H. Rumbaugh, Attorney, Michael Best & Friedrich LLP Next Generation Healthcare VMS and MSP: What’s in it for me? In 2019, 75% of travel nurse spend was billed via a VMS or MSP, and while the penetration is lower in other areas of healthcare staffing, we  continue to see adoption in new settings. So, what is the continuing attraction for healthcare clients in adopting these models? How are VMS providers and MSPs evolving to move their service beyond cost savings and visibility? And most importantly, can healthcare staffing firms really benefit from working within such arrangements? Hear from industry leaders as we explore everything from workforce planning to technology adoption and learn how firms in the ecosystem have moved from supplier to partner, and whether they are reaping the rewards along the way. Moderator: Jo Matkin, Global Workforce Solutions Research Director, Staffing Industry Analysts Panelists: Timothy Teague, President, BlueSky Synergy, LLC. Dan White, President, Workforce Solutions, AMN Healthcare
  (PST) 10:15 – 11:15 AM (EST) 1:15 – 2:15 PM	Networking Break and Exhibits Open
  (PST) 11:15 – 11:45 AM (EST) 2:15 – 2:45 PM	Facilitated Networking Discussion Tables One of the conference’s most popular sessions gives attendees the opportunity to network with others from the start. Learn from industry peers which new ideas are working or not working. Gain insights and brainstorm together to problem solve your most vexing everyday issues. Spend two 30-minute sessions at different tables of your choice discussing the topics of most interest to you with others in the industry with real-world experience. Many tables feature best practices for you to model your business practices on. Moderator: Ursula Williams, Chief Operator Officer, Staffing Industry Analysts Choose from over 20 topics in the following categories: Topics subject to change Nurse Staffing    • Best practices in travel nurse staffing • Best practices in per diem nurse staffing              Physician/Advanced Practice Staffing • Best practices in physician staffing • Physician skills and specialties needed due to COVID-19              Allied Health Staffing     • Staffing in PT, OT, and other allied health occupations • Respiratory therapy staffing and COVID-19 General Healthcare Staffing Topics • COVID-19 and healthcare staffing • Staffing in home health • MSP accounts: When to stay, when to walk, and how to be a top performing supplier • Staffing in a VMS world • What to know before buying or selling a healthcare staffing firm • Building a top-notch sales force • Generating sales in a recession • Making greater use of technology in your recruiting strategy • Managing an organization remotely • Challenges of credentialing • Legal and regulatory matters in healthcare staffing • How to find and grow the best internal employees • Tax issues in travel staffing • Positioning your firm for the post-COVID recovery
  (PST) 11:45 AM – 12:00 PM (EST) 2:45 – 3:00 PM	Networking Break & Exhibits Open
  (PST) 12:00 – 1:00 PM (EST) 3:00 – 4:00 PM	KEYNOTE PANEL What Now? Healthcare Staffing Leaders Adjust to a New Environment Even before COVID-19, healthcare staffing companies were having to adjust to an evolving landscape, with a larger number of insured, new payment models, innovations in technology and a more consolidated landscape of health systems. On top of such changes, the pandemic has thrown an unexpected curve our way. Join this session as we conclude the conference to hear how some of the leading CEOs in the industry have responded and where they see the industry going into the future. Moderator: Barry Asin, President, Staffing Industry Analysts Panelists: Kevin Clark, Co-Founder and CEO, Cross Country Healthcare Susan Salka, CEO, AMN Healthcare
  (PST) 1:00 – 1:15 PM (EST) 4:00 – 4:15 PM	Concluding Remarks and Wrap up Speaker: Barry Asin, President, Staffing Industry Analysts
  (PST) 1:15 PM (EST) 4:15 PM	Healthcare Staffing Summit Concludes