2020 Healthcare Staffing Summit Agenda

• Tuesday, October 27, 2020

  (PST) 7:00 – 8:00 AM (EST) 10:00 – 11:00 AM	Pre-Event Networking & Exhibits Open
  (PST) 8:00 – 8:40 AM (EST) 11:00 – 11:40 AM	OPENING KEYNOTE The Outlook for Healthcare Staffing After a long period of expansion, the COVID-19 pandemic has shaken up the US healthcare staffing market. In this keynote session, Barry Asin and Tony Gregoire give SIA’s latest update on industry trends and the outlook for 2021. Join us for a compelling discussion on what the healthcare staffing market will look like moving forward and how to position your business for success. Speakers: Barry Asin, President, Staffing Industry Analysts Tony Gregoire, Research Director, CCWP, Staffing Industry Analysts
  (PST) 8:40 – 8:45 AM (EST) 11:40 – 11:45 AM	Transition Break
  (PST) 8:45 – 9:45 AM (EST) 11:45 AM – 12:45 PM	KEYNOTE Key Trends in the Healthcare Industry A nationally recognized leader with senior management experience in areas ranging from post-acute care and physician groups to digital health, Dr. David Friend will walk us through some of the most important developments taking place in the backdrop of the healthcare industry. In this session, we will learn more about how health systems and other customers of healthcare staffing firms are responding to the COVID-19 crisis, on top of the significant changes that had already been taking place in their environment. Attend this session to learn more about current trends and the outlook for the healthcare market. Speaker: David B. Friend, MD, MBA, CEO, The Center for Healthcare Renewal
  (PST) 9:45 – 10:15 AM (EST) 12:45 –1:15 PM	Networking Break & Exhibits Open Sponsored by BlueSky Medical Staffing Software
  (PST) 10:15 – 11:00 AM (EST) 1:15 – 2:00 PM	CONCURRENT SESSIONS Making it Happen: Nurse Staffing in Extraordinary Times Growing from less than $4 billion in 2010 to roughly $10 billion last year, the nurse staffing industry has become a vital component of the US healthcare system. In this fast-paced session, our panel of leading executives will discuss key market dynamics in travel nurse and per diem nurse staffing. Topics will include the multi-faceted role of nurse staffing in a year of pandemic, the expanding role of MSPs, the potential impacts of the November election, and other key drivers likely to shape nurse staffing in 2021 and beyond. Moderator: Timothy Landhuis, Director of Research, North America, Staffing Industry Analysts Panelists: Craig Meier, CEO, Medical Solutions/PPR/C&A-Aureus Medical B. Gene Scott, Executive Chairman, Travel Nurse Across America (TNAA) Bart Valdez, Chief Executive Officer, Fastaff Travel Nursing/US Nursing Seeking Competitive Advantage Through Your Tech Stack Rapid advances in technology have created more opportunities for your staffing business to differentiate itself and compete effectively against your peers – but only if you can keep up with the myriad of new products available in the market. Our panel of healthcare staffing technology experts will guide you through the technology maze, including the core tech stack and a wide range of innovative talent acquisition technology. We’ll highlight areas of opportunity as well as areas where you may be challenged as the workforce solutions ecosystem is increasingly infiltrated by powerful non-staffing brands. Moderator: John Nurthen, Executive Director, Global Research, Staffing Industry Analysts Panelists: Mark Hagan, Chief Information and Digital Officer, AMN Healthcare John Sebastian, President, Travel Nursing, Health Carousel OLD & NEW Strategies to Sell Through the Pandemic Selling in a recession has its own challenges; when coupled with a lockdown, your listening skills, understanding of your clients’ business, and follow-up need to be sharper than ever. Even the most seasoned sales professionals need an assortment of both time-tested tactics and new, innovative strategies to garner clients’ trust, provide valuable insights, and ultimately win their business. Come to this session to learn from industry experts which strategies need to adapt to this unique time, and which strategies remain as useful as ever. Speakers: Tara Bergen, Learning & Organizational Development Consultant, Stanford Healthcare Kersten Buck, VP, Global Strategy & Solutions, CCWP, Staffing Industry Analysts IDEAS IN ACTION Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges. Three Keys to Reaching Credentialing and Onboarding Nirvana Presented by Able There are various workflows to placing employees, from identifying the right skills for the position, credentialing (and credentialing again when rehiring), to completing I-9 forms remotely but in a compliant way, all while accommodating candidates, some of whom prefer to do everything via mobile device.   In this session, you will learn the three keys to reach credentialing and onboarding nirvana, including the elimination of re-credentialing workflows. Make life easier on your team, while providing a great candidate experience in an easy, mobile-first way! Speaker: Andre Mileti, VP of Enterprise Solutions, Able
  (PST) 11:00 AM – 12:00 PM (EST) 2:00 – 3:00 PM	Networking Break & Exhibits Open
  (PST) 12:00 – 12:35 PM (EST) 3:00 – 3:35 PM	Facilitated Networking Discussion Tables Gain insights and brainstorm together to problem solve your most vexing everyday issues. This roundtable session will allow attendees to network in small groups and learn from industry peers which new ideas are working or not working. Moderator: Ursula Williams, Chief Operating Officer, Staffing Industry Analysts Topics subject to change General Healthcare Staffing • Curating talent • Excellence in employee engagement • Challenges of onboarding • Making greater use of technology in your recruiting strategy • Tax issues in travel staffing • Building a top-notch sales force • Positioning your firm for the post-COVID recovery • Legal and regulatory matters in healthcare staffing • Managing an organization remotely • Generating sales in a recession • What to know before buying or selling a healthcare staffing firm • Staffing in a VMS world • MSP accounts: When to stay, when to walk, and how to be a top performing supplier • Staffing in home health Allied Health Staffing • Respiratory therapy staffing and COVID-19 • Staffing in PT, OT, and other allied health occupations Physician Staffing • Best practices and current issues in physician staffing Nurse Staffing • Best practices and current issues in per diem nursing • Best practices and current issues in travel nurse staffing
  (PST) 12:35 – 12:45 PM (EST) 3:35 – 3:45 PM	Transition Break
  (PST) 12:45 – 1:30 PM (EST) 3:45 – 4:30 PM	CONCURRENT SESSIONS Outlook for Locum Tenens and Physician Search The current pandemic suddenly changed the landscape in many occupations of healthcare staffing, and physicians are no exception. With spikes in ICU activity, and less demand in elective procedures, various physician specialties are experiencing a spectrum of demand, and many are being repurposed to treat COVID-19 patients. Join as we discuss how the physician staffing market has changed, and what to expect post-vaccine. Moderator: Maxim Kupfer, Interactive Research Developer, CCWP, Staffing Industry Analysts Panelists: Chris Bailey, Head of Client Partnerships and Engagement, AMN Healthcare Brigitta Glick, CEO, Provenir Healthcare Joseph Matarese, Founder & Executive Chairman, Medicus Healthcare Solutions So You Want to be in Healthcare? Tread Smartly. Amid the economic volatility resulting from COVID-19, healthcare seems like a better area than most right now, when it comes to staffing. But despite having pockets of relatively strong demand, the healthcare industry has its own set of complex issues. Potential entrants must navigate obstacles including unprecedented pay for travelers but furloughs for other workers, hospitals facing financial challenges, possible regulatory changes to ACA and AB 5 in the wake of the November election and skilled talent gaps. How do you tread these waters successfully and make money? Our experts will show you the best path forward. Moderator: Subadhra Sriram, Editor & Publisher, Media Products, Staffing Industry Analysts Panelists: Greg Palmer, Founder, G Palmer and Associates David Savitsky, CEO, ATC Healthcare Services LLC Jennifer L. Scully, CEO, Clinical Resources, LLC Leading a Staffing Firm During a Pandemic As there is no playbook for how to run a staffing firm during times such as these, leaders are put to the test more than ever. Shutdown policies change from week to week and vary by state and county. Changing policies are often enacted immediately, leaving no time to prepare. And in some cases, guidelines are not clear, and you must rely on your judgement and the consult of others. Hear from those who are living it, like you. Find out what has and hasn’t worked, and how we as an industry can best navigate these uncharted waters. Moderator: Ursula Williams, Chief Operating Officer, Staffing Industry Analysts Panelists: Robert Dickey, CEO, Medicus Healthcare Solutions Warren Johnson, MN, RN (ret.), CEO, Scribe-X Erin Stafford, VP, Marketing, Aya Healthcare IDEAS IN ACTION Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges. Technology and Talent Development: Building a Remote Workforce Presented by Moxie Mentoring Healthcare staffing firms face many challenges in today’s market. COVID-19 has forced nearly every agency to pivot towards a remote workforce. Traditional onboarding and training programs had to be revamped due to CDC guidelines on social distancing. While some firms stumbled, others were able to sustain growth and even expand their market share. And as some firms were forced to furlough, or even terminate employees, others were actively hiring new talent and growing their internal workforce. A major difference between these two groups is the ability to effectively hire and train remote employees and in-house employees equally. Join Moxie Mentoring as they discuss how the right technology coupled with a flexible plan for talent development are giving agencies a competitive advantage. Speakers: Shari Dalton, CEO, Moxie Mentoring Adam Gomez, COO, Moxie Mentoring
  (PST) 1:30 – 2:00 PM (EST) 4:30 – 5:00 PM	Networking Break & Exhibits Open Sponsored by Anthem FlexHour Plans
  (PST) 2:00 – 2:45 PM (EST) 5:00 – 5:45 PM	CONCURRENT SESSIONS Trends and Opportunities in Allied Health Staffing As the allied health staffing market was adjusting to new payment models, the current pandemic suddenly brought a new set of challenges, with different effects on the various occupations within this segment. In this panel session, we will discuss how staffing firms in the allied health market are responding to COVID-19 and other dynamics in the market, and what they expect going forward. Moderator: Curtis Starkey, Research Analyst, Staffing Industry Analysts Panelists: Keiley Giboney, Division Vice President of Schools, Supplemental Health Care Matthew Neel, Director of Allied Health Sales and Operations, Medical Solutions/Aureus Medical James Thompson, President, Healthcare Support Driving Healthcare Staffing Talent in a Shifting Landscape A spike in cancellations of non-critical procedures along with peaks in demand for travel nurses, respiratory therapists and others has made healthcare staffing recruitment a roller coaster for companies in 2020. How can you get and keep the best talent in an uncertain world where demand changes even more rapidly than before? Join our experts who have led the charge in creating strategies and tactics to recruit, retain and redeploy during a global pandemic. See what has worked and what has not and for which geographies and demographics. Learn how these healthcare staffing firms delivered and grew the trust of their clients and practitioners along with their bottom line in a most unusual year. Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts Panelists: Shannon Block, Chief Operating Officer, Medical Staffing Services Inc. John Martins, SVP Operations Strategy, Aya Healthcare Matt Pierce, Co-founder & President, Trusted Health Time For Your Check-Up: Financial Health in a Recession The pandemic has thrown a wrench into financial forecasts made last year. CFOs now face a broad range of pressing issues vital in protecting their businesses today while also positioning for success tomorrow. What are the best practices in managing a staffing firm’s finances in a recession? What are common pitfalls finance executives need to be aware of? How does the recession influence your M&A strategy? There will be nothing routine about this check-up. Join us for this important discussion! Moderator: Brian Wallins, Research Manager, Staffing Industry Analysts Panelists: Jenny Hanlon, CFO, LiquidAgents Healthcare, LLC Jo A. Newell, CFO, CoreMedical Group Dustin Thompson, Vice President, Provident Healthcare Partners IDEAS IN ACTION Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges. Automation: How You’ll Win in the New World of Work Presented by Bullhorn The world is changing more quickly now than ever before. The great news is that the tools to be responsive to this change already exist and can empower you to emerge as a leader in this new and often uncomfortable “normal.” Join Donny Payne and Jason Heilman to see how healthcare staffing firms can leverage automation to keep candidates engaged and be more efficient. From enabling one-to-many messaging during the sourcing process to automating tedious tasks like alerting candidates to their upcoming expiring credentials, this session will position you at the forefront of the new world of work. Speakers: Jason Heilman, Co-Founder & CEO, Herefish Donny Payne, SVP Sales, North America, Bullhorn
  (PST) 2:45 – 3:45 PM (EST) 5:45 – 6:45 PM	Networking & Exhibits Open

  Wednesday, October 28, 2020

  (PST) 7:00 – 8:00 AM (EST) 10:00 – 11:00 AM	Networking & Exhibits Open
  (PST) 8:00 – 9:00 AM (EST) 11:00 AM – 12:00 PM	KEYNOTE The Outlook for the US Economy Sponsored by World Wide Specialty Programs A world-renowned economist and financial expert who electrifies audiences nationwide, speaking candidly on the nexus of economics, politics, culture, and the media, Dr. Marci Rossell draws on history, theory, and her ringside seat to Wall Street to deliver her economic outlook and explore the impact of key current events. She reads the tea leaves, and shares insight on where the economy is headed, and what it means for our industry. Speaker: Marci Rossell, Expert Economic Forecaster and Former Chief Economist for CNBC
  (PST) 9:00 – 9:30 AM (EST) 12:00 – 12:30 PM	Networking Break & Exhibits Open Sponsored by TRICOM
  (PST) 9:30 – 10:15 AM (EST) 12:30 – 1:15 PM	CONCURRENT SESSIONS Growth Through the Downturn for Owner Operator Staffing Firms It's one thing to grow your business when the industry is booming. It's another thing to survive and thrive in a time of economic crisis. In this session, we will explore what some of the most successful and fast-growing smaller staffing firms have done to use crisis as an opportunity and accelerate their growth into the future. Moderator: Barry Asin, President, Staffing Industry Analysts Panelists: Mike Cleland, Founder, Charted Path Adam Francis, CEO, Host Healthcare, Inc. Steve Heeg, CEO, Grape Tree Medical Staffing Safety and Compliance in a COVID World Healthcare is inherently a more regulated area of the staffing industry, and the COVID-19 pandemic has quickly brought forth additional restrictions that staffing firms need to address. Attend this session to learn about how healthcare staffing firms may need to update their policies, procedures and risk management. Moderator: Tony Gregoire, Research Director, CCWP, Staffing Industry Analysts Panelists: Jessica Chasin, Senior Corporate Counsel, AMN Healthcare, Inc and Affiliates Hank Drummond, PhD, RN, Senior Vice President, Chief Clinical Officer, Cross Country Healthcare Eric H. Rumbaugh, Attorney, Michael Best & Friedrich LLP Next Generation Healthcare VMS and MSP: What’s in it for me? In 2019, 75% of travel nurse spend was billed via a VMS or MSP, and while the penetration is lower in other areas of healthcare staffing, we  continue to see adoption in new settings. So, what is the continuing attraction for healthcare clients in adopting these models? How are VMS providers and MSPs evolving to move their service beyond cost savings and visibility? And most importantly, can healthcare staffing firms really benefit from working within such arrangements? Hear from industry leaders as we explore everything from workforce planning to technology adoption and learn how firms in the ecosystem have moved from supplier to partner, and whether they are reaping the rewards along the way. Moderator: Jo Matkin, Global Workforce Solutions Research Director, Staffing Industry Analysts Panelists: Jim Davis, SVP, MSP Operations and Strategic Accounts, HealthTrust Workforce Solutions, LLC Timothy Teague, President, BlueSky Synergy, LLC. Dan White, President, Workforce Solutions, AMN Healthcare IDEAS IN ACTION Ideas in Action sessions showcase leading suppliers and their solutions to the industry’s most pressing challenges. Is Outsourcing a Part of Your Growth Strategy? Presented by IMS People Possible Staffing companies are currently re-engineering their business models to ensure that they emerge into the new normal stronger than ever. With most staffing companies now working remotely, can outsourcing become a game-changing part of your growth strategy? For those already benefitting from outsourced models, have you revisited your partnership to ensure you are getting the most of it? Join Bryan Tweed as he talks about how progressive staffing companies are utilizing outsourced services to power their growth strategies. Speaker: Bryan Tweed, Vice President, Sales and Key Accounts, IMS People Possible
  (PST) 10:15 – 11:15 AM (EST) 1:15 – 2:15 PM	Networking Break & Exhibits Open
  (PST) 11:15 – 11:50 AM (EST) 2:15 – 2:50 PM	Facilitated Networking Discussion Tables Gain insights and brainstorm together to problem solve your most vexing everyday issues. This roundtable session will allow attendees to network in small groups and learn from industry peers which new ideas are working or not working. Moderator: Ursula Williams, Chief Operator Officer, Staffing Industry Analysts Topics subject to change General Healthcare Staffing • Curating talent • Excellence in employee engagement • Challenges of onboarding • Making greater use of technology in your recruiting strategy • Tax issues in travel staffing • Building a top-notch sales force • Positioning your firm for the post-COVID recovery • Legal and regulatory matters in healthcare staffing • Managing an organization remotely • Generating sales in a recession • What to know before buying or selling a healthcare staffing firm • Staffing in a VMS world • MSP accounts: When to stay, when to walk, and how to be a top performing supplier • Staffing in home health Allied Health Staffing • Respiratory therapy staffing and COVID-19 • Staffing in PT, OT, and other allied health occupations Physician Staffing • Best practices and current issues in physician staffing Nurse Staffing • Best practices and current issues in per diem nursing • Best practices and current issues in travel nurse staffing
  (PST) 11:50 AM – 12:00 PM (EST) 2:50 – 3:00 PM	Transition Break
  (PST) 12:00 – 1:00 PM (EST) 3:00 – 4:00 PM	KEYNOTE PANEL What Now? Healthcare Staffing Leaders Adjust to a New Environment Even before COVID-19, healthcare staffing companies were having to adjust to an evolving landscape, with a larger number of insured, new payment models, innovations in technology and a more consolidated landscape of health systems. On top of such changes, the pandemic has thrown an unexpected curve our way. Join this session as we conclude the conference to hear how some of the leading CEOs in the industry have responded and where they see the industry going into the future. Moderator: Barry Asin, President, Staffing Industry Analysts Panelists: Scott Beck, CEO, CHG Healthcare Kevin Clark, Co-Founder and CEO, Cross Country Healthcare Susan Salka, CEO, AMN Healthcare
  (PST) 1:00 PM (EST) 4:00 PM	Healthcare Staffing Summit Concludes