MCUL & Affiliates Lending School
Featuring Don Arkell

October 21 | Frontline
October 22 | Management

The James B. Henry Center for Executive Management, East Lansing
3535 Forest Rd, Lansing, MI 48910

Registration: $478 per person for full conference; $239 per person for one day

Register now to hear Don Arkell, a highly sought-after credit union industry trainer and consultant, delve into these two days of engaging and entertaining information to empower credit union staffers and management to make great loan decisions and earn more of their member’s business.

Includes New Content for 2020!


Frontline Staff | Wednesday, October 21

Designed for loan officers, member service representatives and all lending professionals looking to refresh their lending expertise. This session will cover critical essentials of lending and best practices for lending success, including the following topics & more:  

  • What must happen in every loan interview
  • How to gain more of member’s business
  • Following the guidelines for secured and unsecured lending
  • Teaching FICO scores to members, including how to improve them
  • Spotting the three bankruptcy predictors and how to deal with them
  • Responsibly underwriting high-risk loans
  • Breaking out of the lending boxes that bind decisions


Hotel Information

Candlewood Suites East Lansing
(Connected to The Henry Center)
3545 Forest Road, East Lansing, Michigan 48910  

Rooms are being held until September 20 at the preferred group rate of $95 plus taxes and fees.

To make reservations call (517) 351-8181 and mention the Michigan Credit Union League


Be sure to enter the arrival and departure dates then click “check availability”
for the preferred rate to populate.

All hotel reservations at Candlewood Suites must be accompanied by a credit card deposit and are subject to the group's room block availability. Changes in arrival date must be made by 4:00 pm, 24-hours before the arrival date, by calling the hotel directly at (517) 351-8181 or a charge of one night's lodging plus applicable tax will apply to the credit card. Additionally, a change affecting the length of stay requires an advance notice of 48-hours. Lodging requests made after the cut-off date will be confirmed on a space- and rate-available basis.


The Schedule for Each Day
8:30 – 9:00 am
    Registration, Breakfast and Networking Time
9:00 – 10:30 am
10:30 – 10:45 am
    Power Break
10:45 am – Noon
Noon – 1:00 pm
    Networking Lunch
1:00 – 2:20 pm
2:20 – 2:30 pm
    Energizer Break
2:30 – 4:00 pm
4:00 pm

  • When

  • Wednesday, October 21, 2020 - Thursday, October 22, 2020
    8:00 AM - 4:30 PM
    Eastern Time

  • Where

  • The James B. Henry Center for Executive Development
    3535 Forest Rd
    Lansing, Michigan 48910
    (517) 353-4350

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