Frequently Asked Questions

Is this conference open to the public or is it for NCSBN members only?
NCSBN members only.

If I can no longer attend, can I transfer my registration to a co-worker?
Yes, email NCSBN Meetings to complete this.

What is your cancellation policy?
Registration cancellations must be received by Nov. 4, 2020. Attendees must contact NCSBN Meetings via email to cancel.

When will I receive the link to the conference?
The week of November 2.

Can I share this link with others?
No, the link is specifically for those who register.

Will this have a single login where a group can attend together, or is it intended as an individual attendance?
Your login credentials are for the individual only. It may not be viewed in a group setting.
  
AT THE CONFERENCE
When and how can I access the virtual conference?
The conference link will emailed prior to the meeting. The conference will be accessible by browser or app.

Is the virtual platform, Accelevents, an app or is it streaming?
Accelevents is a web-based conferencing technology. It features a browser-based experience, with NO DOWNLOADS. Low latency, HD audio and video conferencing via browser or on mobile
devices.

Browsers supported on Windows 7-10 and
Mac OS X v10.8 or higher:

• Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher, and Safari for IOS
• Internet Explorer is NOT supported by Accelevents

Mobile browsers supported:
• Safari for IOS
• Chrome for Android


How do I access the handouts and PowerPoints for the conference?
They are here.

Will I be able to ask questions?
You are able to type questions using the Q&A function.

Do I need a webcam?
A webcam is allowed in the speed networking session, but it is not necessary to have one.

Who do I contact for tech support?
If you have entered the platform and are in the Lobby page, you can submit your question in Lobby chat. 

What do I do if I lose connection during the conference?
If you lose connection during the conference, please login to the webinar room again using the same link.

Where is the volume button?
It is in the bottom left of the video player.

Do I have to watch the conference from the same device used to register?
The conference is viewable from any supported browser or app.


Am I able or allowed to share downloadable conference content?
Yes, with other staff of your nurse regulatory board.


AFTER THE CONFERENCE

Are continuing education units (CEUs) offered? What is the process?
No CEUs are offered.

Will any of the conference be webcasted or recorded?
The conference will be video recorded. Video recordings take about two weeks to be posted on ncsbn.org. Note that not all speakers give permission to record their presentations.

Are video recordings on the public NCSBN website or the members only NCSBN website?
The recordings will be on the members only website.

Will the presenters' PowerPoint slides be available after the conference?
Yes, they are posted about two weeks after the meeting on ncsbn.org. Note that not all speakers give permission to post their presentations.

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