Tradewinds Island Grand Resort
5500 Gulf Blvd
St. Pete Beach, FL 33706

Embracing Service and Technology in An Ever-Changing Environment
1. Discuss strategies to leverage processes and technology to support Member needs.
2. Provide opportunities to ask questions, share ideas and offer solutions.
3. Promote face-to-face collaborations and interactions.

Member IT staff, operations staff, executive officers, presidents, U.S. members, exam user members and associate members.
The registration fee for the 2020 IT/Operations Conference is $150 per member representative. This meeting is only open to NCSBN U.S. Members, Associate Members and Exam User Members.

The registration fee includes a continental breakfasts, beverage breaks, lunches, reception and meeting materials.

The deadline to register is Oct. 28, 2020. The meeting capacity is 90 attendees. Once capacity is reached a wait list is started. Register early to ensure your spot at the meeting.

Registration may be paid by credit card or check. If paying for multiple registrations by check, submit an online registration for each attendee. Payment is due Oct. 28, 2020. Make your check payable to NCSBN and write IT/Operations Conference on it.

Send registration confirmation print out with payment to:
Attn: Mary Trucksa
111 E. Wacker Drive, Ste. 2900
Chicago, IL 60601-4277

Registration cancellations must be received by Oct. 28, 2020. No refunds will be provided after this date. Attendees must contact NCSBN Meetings by email to cancel. Attendees are responsible for canceling all flight and hotel arrangements. Failure to cancel a hotel reservation 48 hours prior to scheduled arrival may result in being charged one-night’s stay.

NCSBN plans to take photographs and/or capture video at the 2020 IT/Operations Conference and reproduce it for use in NCSBN educational, news, marketing or promotional material, whether in print, electronic or other media, including but not limited to the NCSBN website. By attending and/or participating in the 2020 IT/Operations Conference, you grant NCSBN the right to use your image, audio and/or video for such purposes. All media taken at the event become the property of NCSBN and may be displayed, distributed or used by NCSBN for any of the above-described purposes.

May temperatures in St. Petersburg range from 63-77 degrees fahrenheit. Business attire is appropriate for all meeting functions. Meeting room temperatures fluctuate; please dress in layers to ensure your comfort.
In the event of a cancellation of the program by NCSBN, you will receive a refund of your registration fee. NCSBN is not responsible for any other costs, expenses or damages incurred by a program registrant as a result of any cancellation of the program, including without limitation any nonrefundable airfare or lodging deposits. 


  • When

  • Wednesday, November 11, 2020 - Thursday, November 12, 2020
    8:30 AM - 12:00 PM
    Eastern Time

  • Where

  • Tradewinds Island Grand Resort
    5500 Gulf Blvd
    St. Petersburg, Florida 33706

  • Capacity

  • 90 (90 remaining)

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