For a cancellation or substitution requests please contact Cathy Fenn, IBF’s Registrar
at (516) 765-9005 x 210 or email at cathy@ibfconferences.com Cancellation requests received before January 17, 2012 will receive a refund, less an administration charge equal to 20% of the registration fee paid. Thereafter, refunds are not available.
Substitutions may be made at any time (at no additional charge).
