The IRS issues over 101 million tax refunds yearly – over 80% via Direct Deposit. The average refund is over $3,000. With such a high volume, it is imperative that financial institutions handle tax refunds with the utmost care to avoid large dollar losses that can be caused by not understanding the unique requirements. These requirements address account number/name matching situations, deceased recipients, refunds posting to incorrect accounts, and refunds as exception items. This session will cover the rights and obligations of the financial institution, accountholder, and tax preparer. Learn how to handle these exceptions correctly to minimize your financial institution’s liability.
ABOUT THE PRESENTER – Michele L. Barlow, AAP, NCP, PAR/WACHA
Michele Barlow is an education specialist at PAR/WACHA (The Premier Payments Resource), headquartered in Wisconsin. Prior to joining the WACHA team in 2009, Michele spent several years as a corporate trainer in the financial industry. She is responsible for member training and administration, conference planning, and member service. She obtained her AAP certification in 2010, her NCP in 2011, and became an NCP Certified Trainer in 2012. Michele holds a Bachelor’s from the University of Wisconsin-Madison.
This session is ideal for ACH operations, branch personnel, compliance officers, and AAP candidates.
This webinar is being hosted through a national webinar provider. Wisconsin state law will not be addressed.
Wednesday, January 18, 2017 2:00 PM - 3:30 PMCentral Time
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