This course is a hands-on, 2-day class designed for new iiDEAS (and previous TNS) Operators, Billing Administrators, Customer Service Representatives and Managers, TWACS Project Managers, and for anyone who will be using the TWACS system in their daily work. This course will establish a foundation of understanding in how TNS operates to then facilitate how data flows into iiDEAS. Focused hands on guided exercises will be used as part of this course.
Class times are from 8AM - 4PM daily at our Solon, Ohio Facility. Students should not schedule return travel before this time to ensure they complete all training objectives.
Available dates are listed on the Agenda page.
NOTE: Aclara recommends new customers attend the course prior to TWACS installation.
Solon Office30400 Solon RdSolon, Ohio 44139
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