Delegates can select the Diamond Delegate package or individual day delegate options.

If you select the Diamond Delegate package, it includes:

  • Attendance at conference sessions and exhibition for 3 days
  • 2 nights’ accommodation (Friday and Saturday - single occupancy), with breakfast on Saturday and Sunday
  • Lunch on Friday and Saturday
  • Drinks reception on Friday evening
  • A ticket to the Gala Dinner on Saturday evening

Delegates can also:

  • Add Thursday night accommodation to the Diamond Delegate package above.
    £105 (single occupancy, including breakfast).
  • Book accommodation if selecting individual day delegate options.
    £105 per night (single occupancy, including breakfast).

  • Bring an accompanying partner (not attending the conference) to share their room and have breakfast. 
    Upgrade to dual occupancy is charged at £10 per night and is non-refundable.
  • Purchase an additional Gala Dinner ticket if they would like to bring a guest. 
    The earlybird rate for this option is £41.00 (late fees apply from 23 November 2018).

Please CLICK HERE for a list of all conference fees. 
Register now to take advantage of earlybird registration fees until 22 November 2018

Refund & Cancellation Policy

Any cancellations must be confirmed in writing.

Where written confirmation is received at least 31 days prior to the start of an event, the delegate will be entitled to a full refund less 25% administration costs.

Where written confirmation is received between 30 and 14 days prior to the start of an event, the delegate will be entitled to a refund of 50%.

Where written confirmation is received less than 14 days prior to the start of an event, there will be no refund given.

We appreciate that occasionally nominated delegates are unable to attend. Substitute delegates will be accepted free of charge up to 5 days prior the event (to ensure that correct name badges are available on the day). Notice should be given in writing, and the new delegate will be required to submit a completed registration form. If conference documentation (joining instructions etc) has already been sent to the original delegate, it is the responsibility of that delegate to ensure that the replacement delegate receives this documentation. Substitute delegates attending events without prior notice are subject to full conference fees. Please note that only full tickets are available for substitution. Optional registration elements such a dinner tickets and additional sessions cannot be split between multiple delegates.

It is our policy to cancel conferences or events that are under-subscribed. The date on which we cancel will be largely determined by the venue’s cancellation terms and charges and the booked delegate numbers on a certain date. To ensure that the maximum number of conferences go ahead, please try to book your place as early as possible.

If an event is postponed or cancelled, delegates for whom we have received a registration form will be given as much notice as possible and offered either a full refund or the option to transfer to another event. If a conference or event is postponed or cancelled, we do not accept liability for any costs (such as pre-booked travel or accommodation) incurred by delegates.

Sometimes we need to make amendments to the published conference programme, timings, or named speakers, and we reserve the right to do so without notice.