The two-day Bankruptcy and Collections school is designed to expand your knowledge of legal issues with collections and bankruptcy to keep your credit unions collection practices sound. Day One: April 16 Developing and Maintaining an Effective Collections Department If your credit union is focusing solely on the delinquency report to identify troubled members, you are ready for an upgrade! There was once a time when the collections function was one of the most under-appreciated areas of the credit union. Guess what? That time is over! The current credit crunch is having a negative impact on many of your members and credit unions are in a unique position to assist them.
Is your collections department ready to help both the member and the credit union weather the storm? Every member who has their loan charged off made a final payment at some time. The problem is the credit union didn’t realize it was the last payment when it was made. This full day workshop examines the nuts and bolts of an effective collections program and centers on maximizing collections efficiency and the role of member service. From marketing campaigns to interdisciplinary collections involving all credit union staff to loan modifications and charge offs, this session reveals innovative ways to identify and communicate with troubled members before it’s too late.
Day Two: April 17 Bankruptcy: Beyond the Basics! Advanced Bankruptcy: Beyond the Basics! Think the real estate market is bad enough for your bottom line? Well don’t look now, but bankruptcies are back in the mix again! Consumer filings are at their highest rate in years and they’re still climbing! This session is designed for the credit union professional who is familiar with bankruptcy and wants to sharpen their skills in this debtor friendly world. We will examine the current state of consumer bankruptcy and how it continues to impact credit unions. This full day seminar will focus on advanced bankruptcy recovery and loss reduction concepts. From best practices to the most common landmines to maximizing recovery methods in collections, this interactive program walks the credit union professional through the complicated world of bankruptcy in an easy to understand (and retain) format. Better yet, the instructor is a former bankruptcy attorney who has represented both debtors and credit unions during his 20 plus year career. Who Should Attend? Collection managers and officers, loan managers and officers, bankruptcy collectors and those who supervise them.
Wednesday, April 16, 2014 - Thursday, April 17, 2014 9:00 AM - 4:00 PM
Mountain West Credit Union AssociationSterner Training Room1009 Grant StreetDenver, Colorado 80203720-479-3280
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