Understand the business analyst's role and responsibilities in a successful project.
About this Course:
In this introductory course, you'll delve into the role and responsibilities of the business analyst (BA) - the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You'll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
This course was previously titled Introduction to Business Analysis. What You'll LearnRole and importance of the BAVocabulary standards and business analysis practices through the use of the IIBA A Guide to the Business Analysis Body of Knowledge (BABOK Guide)Plan BA requirements activitiesElicit requirements from stakeholders, with an emphasis on interviewsAnalyze stated requirements, with an overview of modeling techniquesDocument requirements for different types of projectsVerify and validate requirementsElements of requirements management and communication and the BA's role in themElements of solution verification and validation and possible BA rolesEnterprise analysis: choosing appropriate projectsNecessary competencies and best practices of BAsWaterfall, incremental, and agile lifecycles and how they change BA practicesHands-On ExercisesIdentify Business Analysis Concepts and Activities in Your OrganizationReview a Vision and Scope DocumentPlan Requirements Activities for a ProjectConduct an InterviewChoose Elicitation TechniquesAnalyze a Location ModelAnalyze a Workflow ModelAnalyze a Use Case ModelAnalyze a CRUD MatrixIdentify Models that Answer Key QuestionsReview a Requirements DocumentDetermine the Impact of a Proposed Change to a Requirements SetWrite a Test Case Using a Use CaseWalk Through the Steps of Enterprise Analysis for a ProjectDevelop a Personal Action Plan to Improve Your BA Skills or EnvironmentWho Needs to AttendSystems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.PrerequisitesThere are no prerequisites for this course.Certification Programs and Certificate TracksThis course is part of the following programs or tracks:CBAP® - Certified Business Analysis Professional CCBA™ - Certification of Competency in Business Analysis™ Course Outline1. Introduction to Business AnalysisImportance of Effective Business AnalysisRole of the BAStandardization and Adaptability2. Requirements PlanningRole of the BA in Requirements PlanningVision and Scope DocumentTypes of RequirementsStakeholdersBusiness Analysis Plan3. Requirements ElicitationRole of the BA in Requirements Elicitation Investigative approachIterative approachTechniques InterviewsFocus groupsRequirements workshop: Requirements meetingRequirements workshop: JAD sessionBrainstormingObservationSurveyPrototypeDocument analysisBusiness rules analysisReverse engineeringProduct trials4. Requirements AnalysisNeed for AnalysisUsing Analysis to get Stakeholder Feedback and Verify and Validate Developing RequirementsValue of Modeling Techniques in AnalysisModeling Techniques Organizational modelLocation modelProcess/flow modelsUse case modelsData modelsState modelTypes of RequirementsBusiness Rules AnalysisPrioritizing RequirementsVerifying and Validating Requirements5. Requirements DocumentationFormal and Informal Documentation and the, Level of Detail RequiredWriting for Usability and ComprehensionCommon Requirements Document DefectsComponents of a Formal Requirements DocumentRequirements Verification and ValidationRequirements Sign-Off6. Requirements Management and CommunicationThroughout the Project and to DecommissionChange Management Define a baselineDefine a change management processIdentify the Change AuthorityTraceability and Its UsesRequirements AttributesRequirements Communication7. Solution Validation and AcceptanceTesting and Non-Testing MethodsPurposes of Validation Find defectsProve compliance to requirementsTest Cases and Test SuitesChallenges in TestingStructured TestingRole of the BA in Solution Validation: the V ModelSolution Acceptance and Project Close-Out8. Enterprise AnalysisDefinition and CausesRole of the BA on the Enterprise Analysis TeamSteps in Enterprise Analysis Define the business need Techniques for root cause analysisAssess capability gaps SWOT analysisDetermine the solution approachDefine the solution scopeDefine the business case Contents of business caseWho does what?: the BA's limited role in developing a business case9. Competencies, Best Practices, and Life Cycle ModelsCompetency ProficiencyBA Necessary Competencies Analytical thinking and problem solvingBehavioral characteristicsBusiness knowledgeCommunication skillsInteraction skillsSoftware application knowledgeBest Practices Use iterative analysisFocus on process improvementApply progressive elaborationCheck as you goUse the investigative approachAdopt traceabilityFormalize business analysis through standardizationImprove communication through modelingLife Cycle Models WaterfallIncrementalAgileEffects on business analysis10. BA FundamentalsCommunication SkillsLeadership SkillsProblem-Solving SkillsBusiness KnowledgeIT Knowledge11. Case Studies12. Exercises
What You'll Learn
Who Needs to Attend
Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.
There are no prerequisites for this course.
Certification Programs and Certificate Tracks
This course is part of the following programs or tracks:
1. Introduction to Business Analysis
2. Requirements Planning
3. Requirements Elicitation
4. Requirements Analysis
5. Requirements Documentation
6. Requirements Management and Communication
7. Solution Validation and Acceptance
8. Enterprise Analysis
9. Competencies, Best Practices, and Life Cycle Models
10. BA Fundamentals
11. Case Studies
08/28/12 - 08/30/12 8:30 AM - 4:30 PMEastern Time
Miami Valley Research Park1900 Founders Dr.Suite 100Room 112Kettering, Ohio 45420937.252.9787
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