Tuesday, Nov 19, 6-8:30 pmCustomer service is easy (“May I help you?”). Creating positive experiences that are remembered is hard. Yet the result is the difference between customers who easily switch to competitors and customers who stick with you, pay more, and recommend you to their friends. Practice skills that help customers so superbly that they become long-term loyal customers of your business.Instructor: Doug LaBelleFee: $59 early bird (by Nov 5) $69 after Nov 5
Tuesday, November 19, 2013 6:00 PM - 8:30 PM
UW-Parkside, Tallent Hall Room 281900 Wood RoadPO Box 2000Kenosha, Wisconsin 53144262-595-3340
UW-Parkside Center for Community Partnerships
20 (20 remaining)
A full refund is issued to participants if the university cancels an event for any reason. You may also choose to cancel your registration at least five business days prior to the start of an event for a full refund. No refunds will be issued if notice is not provided at least five business days prior to the event, after the event has started, or at the conclusion of the event.
The University of Wisconsin-Parkside is committed to providing access, equal opportunity, and reasonable accommodation in its services, programs activities, education, and employment for individuals with disabilities. To request disability accommodations contact the Center for Community Partnerships at least eight weeks in advance at: (262) 595-3340 (V), (262) 595-2513 (FAX) or e-mail at email@example.com. Requests are kept confidential.
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