Agenda

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    • Sunday, September 17, 2017
    •  

      Midway I/II

      8:00 AM  -  5:00 PM
      Academy on Campus, Track I, Day 1
       

      Midway III/IV

      8:00 AM  -  5:00 PM
      Academy on Campus, Track IV, Day 1
    • Monday, September 18, 2017
    •  

      Midway I/II

      8:00 AM  -  5:00 PM
      Academy on Campus, Track I, Day 2
       

      Midway III/IV

      8:00 AM  -  5:00 PM
      Academy on Campus, Track IV, Day 2
       

      Facilities Trainers Network

      8:00 AM  -  4:00 PM
      Facilities Trainers Network
      previously Big 10 and Friends Trainers
    • Tuesday, September 19, 2017
    •  

      Midway I/II

      8:00 AM  -  5:00 PM
      Academy on Campus, Track I, Day 3
       

      Midway III/IV

      8:00 AM  -  5:00 PM
      Academy on Campus, Track IV, Day 3
       

      Education Session 1

      9:00 AM  -  10:00 AM
      Developing an Effective Scope of Work for O&M Projects
      University of Kansas - Dr. Brian Lines
      Owner organizations often struggle with developing a clear Scope of Work (SOW).  In many cases, SOWs are too vague; other times, requirements are too prescriptive.  This session will showcase how poor a SOW creates a “tumbling dominoes” effect that brings risk to the Owner in the areas of project budget, quality of work, change orders, schedule impacts, rework, and resource management.  This session will identify the (surprisingly simple!) elements of an effective SOW and provide a template for attendees to use on their own projects.  Other approaches that encourage vendor innovation during the bidding process will also be presented along with case study examples from a variety of facilities projects
      9:00 AM  -  10:00 AM
      Geothermal Conversion - Ball State University
      MEP Assicates, LLC - Michael Luster, PE, LEED, AP
      In the summer of 2009 Ball State University started the design of the largest geoexchange project in the nation.  The system supplies 152 MMBH of heat and 10,000 tons of chiller capacity to the entire campus.  The project includes 3,363 bores, two District Energy Stations, upgrading the existing CHW distribution system, new hot water distribution system, and building conversions from steam to hot water heating.  Phase 1 of the project has been operational since November of 2011, phase 2 will be complete in August of 2017.  In addition, Ball State eliminated the use of coal on campus in March of 2015.  This presentation will review the design process, operational data, environmental and fiscal impact of the project at Ball State and throughout the design industry.

      9:00 AM  -  10:00 AM
      How We Communicate: UT Austin’s Facilities Services Communications Strategies
      University of Texas at Austin - Neil Crump, Laura S. Illanes, Stephanie L. Perrone - Facilities Services at The University of Texas at Austin believes communications is a function of how we do business. Over the past three years, we have built up our communication strategies and set clear goals for how we communicate to external and internal audiences and will share specific frameworks, case studies and applications.​
      9:00 AM  -  10:00 AM
      Lessons Learned from Active Shooter Incident and Campus Lockdown
      Arkansas State University - David Handwork, PE
      In December 2015, Arkansas State University experienced an active shooter incident that required the campus to exercise a full lockdown and campus closure. Thankfully this frightening event ended with no injuries of individuals. This presentation will review the lessons learned, best practices affirmed, and improvements applied or planned following the event. Successes of student, faculty, staff, and emergency responders training in advance of this event, along with facilities design standards will be highlighted. Deficiencies of training, communications, event execution, and facilities standards also became evident, providing campus leadership insight on better facilities and organization preparation for any possible future campus lockdown event.
      9:00 AM  -  10:00 AM
      Next Gen Energy Analytics - An Essential Tool for Addressing the Upcoming Perfect Storm
      Washburn University - Richard Connell and Trane U.S. Inc. - Keven Ward
      The presentation will showcase and discuss how energy analytics can be utilized to not only track site-specific energy consumption and usage patterns, but also enable the facility manager to more fully visualize actual building performance. Armed with advance analytics, facility management can make much more informed decisions for project prioritization and justification, along with creating a high performing assessment and staffing model.
       

      Education Session 2

      10:30 AM  -  11:30 AM
      Becoming a “Client of Choice”: Attract the “A-Team” from External Vendors
      University of Kansas - Dr. Brian Lines
      Owners who position themselves as a "Client of Choice" can attract the expert vendors (specifically the best team individuals, not just the logo!) to compete on their projects. This is critical for Facility Managers because the portfolio of services they are asked to manage is continually expanding. This session will share specific practices for FMs to foster more collaborative relationships with their vendor teams. Common “bad habits” of Owners will also be discusses, along with how these habits can directly raise costs. Examples will be shared from a variety of facilities projects (Operations & Maintenance and Design & Construction).
      10:30 AM  -  11:30 AM
      Best Practices for Cleaning and Disinfection in a Changing World

      ISSA's Cleaning Management Institute - Mark Warner

      The world is changing every day, and our approach to cleaning and disinfection needs to change with it. From cleaning floors and carpets to disinfecting after an infectious disease threat, the key to success is the knowledge of existing standards, current regulations, as well as state-of-the-art Best Practices. This program will address the history, as well as the future of cleaning professionals as the front line of defense for any organization.

      10:30 AM  -  11:30 AM
      Branching Out-Growing Employee Talent
      University of Wisconsin - Madison - Rob Shively and Meredith Smith

      In August 2016, the University of Wisconsin-Madison Facilities Planning and Management (FP&M) hosted a Career Resource Fair for frontline staff with the goal of increasing employee engagement and retention. The event was a multi-lingual, multi-shift program designed to provide information about career advancement tools. The information presented included training resources, tuition, reimbursement, English advancement, and job opportunities. The Resource Fair consisted of a series of breakout sessions and an informational expo. Through the event, employees had the opportunity to learn, network, and collaborate with peers.

      10:30 AM  -  11:30 AM
      Enterprise Asset Management (Cradle to Grave stewardship of University Assets)
      University of Minnesota - Dave Hutton

      The University of Minnesota is undertaking a comprehensive process of transition from a Computerized Maintenance Management System (CMMS) to an Enterprise Asset Management system based on the IBM Tririga product as an Integrated Workflow Management System (IWMS). The new system links building maintenance to construction and capital projects, space management, real estate, energy and sustainability management and finance. The scope will enable the university to better manage all assets (buildings, utilities, land, etc) from cradle to grave. The preparation for this initiative has been years in the making and is now in the prototype to execution phases. This presentation will describe the magnitude and impact of the project and will discuss how Facilities Management is leveraging those efforts in moving toward a reliability based maintenance program.

      10:30 AM  -  11:30 AM
      Water Quality Management Planning - Don't Learn the Hard Way
      BRic Partnership - Thomas E. Buchheit, P.E., CEM, Illinois Dept of Public Health - Justin DeWitt P.E., LEED AP
      In July 2015, the Illinois Veteran's Home in Quincy experienced a rapid outbreak of Legionnaire's disease ultimately causing illness in 54 residents and employees and claiming the lives of 12 veterans.  This session provides a unique learning opportunity in not only responding to a Legionnaires disease outbreak water quality crisis on a campus featuring a central utility plant, residence and dining halls, but also implementing and executing a comprehensive Water Quality Management Plan.  Discussion will include how facilities managers and building engineers, water operators, public utilities, local health departments, consulting engineers and scientists were instrumental in formulating the response and ongoing plan.  Beginning with public water treatment and delivery, the suitability of publically treated water to address a significantly colonized campus was understood.   Updating critical infrastructure and operating water systems, including HVAC, with an eye to reducing risk were imperatives identified by this project.
       
      1:45 PM  -  4:15 PM
      Custodial Services Professional Network
       

      Education Session 3

      1:45 PM  -  2:45 PM
      A Method for Statistically Comparing Evaluations Across Supervisors
      University of Nebraska, Kearney - Lee McQueen
      It is important that supervisors give honest feedback in the annual evaluation of staff. But when evaluation results are used to assign additional benefits (merit raises, other recognition), supervisors can be squeezed into “grade inflation” in order to assure their staff participate in these benefits. This presentation will describe a statistical method that encourages a supervisor’s honest review, by negating the impact of whole‐group “grade inflation.” This method allows for numerical comparison of employees across supervisors, and across technical fields.
      Those attending this breakout session should understand:
      1. Supervisors don’t need to artificially inflate evaluations to “buy” temporary boost in morale
      2. Applying a spreadsheet template to evaluation results can allow comparison of staff across supervisors, and across trades
      1:45 PM  -  2:45 PM
      Developing and Implementing a Comprehensive Energy Strategy

      Sitton Energy Solutions - Doug Sitton, Washington University - Ryan Lynch, Illinois State University - Chris Homan, Southern Illinois University, Carbondale

      Universities face many headwinds, not the least of which is the lack of capital, when it comes to optimizing the performance of their buildings. This often leads to a tactical and sporadic project-by-project approach. This session will share how some Universities are taking a more strategic, continuous approach, one that is based on an overall energy strategy that becomes a continuous process for optimizing the performance of their buildings. The results are maximum savings at the lowest cost, lower operation and maintenance costs, optimum comfort and health, and minimized carbon emissions.

      1:45 PM  -  2:45 PM
      Integrating Green Infrastructure into Campus
      Hamline University - Ken Dehkes
      Higher Education campus sites offer great opportunities for a variety of green infrastructure projects that address urban storm water management needs.  This presentation will review and illustrate a number of green infrastructure practices on a Midwest urban campus.    The use of permeable pavements, green roof and the urban tree canopy will be featured.
      1:45 PM  -  2:45 PM
      Mega Data, Mega Confused. Navigating the Big Data Hype
      Arkansas State University - David Handwork, PE - Ensoft Consulting - Jam Rivetna

      Are you ready for the mega-data culture in the coming decade? So-called Big Data is being collected everywhere we look. There’s buzz all around about Internet of Things, analytics, and data-driven decisions. Add to the mix the plethora of software vendors popping up with specialized software to optimize everything in our facilities. For today’s facilities manager, is it really relevant?
      In this session, we’ll put things in perspective for facilities managers. We’ll unravel big data to show the practical and real world data analytics that are relevant to facilities. We’ll cut through the hype and show how analysis of today’s “big data” is not new, but now just more attainable with advanced connectivity and the widespread availability of smart devices. Additionally, during the presentation we will discuss three APPA initiatives currently underway targeted specifically at tools for capturing, analyzing, and utilizing big data from facilities.
      1:45 PM  -  2:45 PM
      More with Less: Five Strategies for Facilities Success

      Sightlines, a Gordian Company - Keven Will, Gordian - Jon Grider

      More often than not, an institutions’ facilities are its largest asset. However, managing this asset has been wrought with challenges. Aging buildings and infrastructure; growing backlogs of deferred maintenance; and limited capital and operational funds are all trends we have seen at one point or another at each of our respective campuses. What strategies have successful facilities used to reverse these trends? How have they communicated to senior leadership and made the case for increased resources? And finally, what tools have they put in place to do more with less? Essentially, how can you prevent your biggest asset from becoming your biggest liability? In this presentation, we will show national trends affecting facilities managers today. We will highlight specific issues impacting campuses in the MAPPA and CAPPA regions, as well as five strategies for success that yield results. Finally, you will hear how your peer institutions are using data and new contracting processes to maximize their resources.


       

      Education Session 4

      3:15 PM  -  4:15 PM
      Doing More with Less: Space Management and Facility Optimization
      Schmidt Associates - Sarah Hempstead, Lisa Gomperts
      From tight budgets with big goals, to the rapid growth of student population putting strain on existing campus size, facilities and maintenance management personnel face many issues and challenges. This program presents a case study on how the Master Planning process with Marian University was driven by space management and maintenance analytics strategies to overcome such issues and challenges. Learn how we have successfully created a process to set an operational budget by defining the university’s vision and goals, identifying key initiatives, and tracking and measuring success through creating an actionable master plan.

      3:15 PM  -  4:15 PM
      P2+C2 the Formula for Optimal Performance
      University of North Texas - Hilary Liscano, Chad Croker
       

      The very best Facilities groups have four things in common: great people, strong business process, an absolute focus on their customers, and the ability to meet commitments. By realigning its business practices and re-implementing its CMMS system, the University of North Texas was able to use data to support operations, improve performance, and exceed customer expectations. Come take a journey with us as we review the process we took and changes we implemented to have business practices that were equal to the great people of UNT.

      3:15 PM  -  4:15 PM
      Streamline Management of Your Campus Assets with GIS Mapping
      University of Iowa - Jay Geisen, Shive-Hattery - Kasey Hutchinson

      More often than not, an institutions’ facilities are its largest asset. However, managing this asset has been wrought with challenges. Aging buildings and infrastructure; growing backlogs of deferred
      maintenance; and limited capital and operational funds are all trends we have seen at one point or another at each of our respective campuses. What strategies have successful facilities used to reverse these trends? How have they communicated to senior leadership and made the case for increased resources? And finally, what tools have they put in place to do more with less?  Essentially, how can you prevent your biggest asset from becoming your biggest liability? In this presentation, we will show national trends affecting facilities managers today. We will highlight specific issues impacting campuses in the MAPPA and CAPPA regions, as well as five strategies for
      success that yield results. Finally, you will hear how your peer institutions are using data and new contracting processes to maximize their resources.

      3:15 PM  -  4:15 PM
      The Good, Bad & Ugly of Accessibility in Higher Education Facilities
      University of Iowa - Brian Manternach, ACTCP - Mike Edwards

      This intensive program bridges the divide between accessible facilities, legislation, design, and institutional missions for diversity and inclusion. The presentation provides insight and background into the accessibility failures in higher education when Title II campuses build new, remodel or add-on. The intent is to understand the complex and myriad details that are preventing college campuses today from fully embracing and implementing the Federal Building Code accessibility standards during plan review, construction and inspections. The focus turns to institutional goals of inclusion and diversity, legislation, designer’s qualifications, culture, practice, ethics, interior furnishings, fragmented national regulations and other pertinent topics. Participants will gain understanding of the underlying problems and potential solutions for change through best practice discussion and highlighting differing inclusive design policies used by higher education institutions across the country.

       

      3:15 PM  -  4:15 PM
      What Does EFP and CEFP Mean and How do I get the designation

      APPA - Christina Hills, University of Minnesota - Ruthann Manlet

      Walk away from this session with a comprehensive understanding of APPA Credentialing and preparatory materials available on APPA’s Customized Interactive Learning (CIL) portal. Form those interested in the career development of others to individual seeking professional enrichment themselves, topics include: EFP and CEFP and how to choose between them; enrollment steps and resources; the importance of credentials to professional development growth.

    • Wednesday, September 20, 2017
    •  

      Midway I/II

      8:00 AM  -  5:00 PM
      Academy on Campus, Track I, Day 4
       

      Midway III/IV

      8:00 AM  -  5:00 PM
      Academy on Campus, Track IV, Day 4
       

      Education Session 5

      9:00 AM  -  10:00 AM
      A Zero Waste Goal is More than Recycling. Let’s Rethink.
      Johnson County Community College - Michael Rea
      You can’t recycle your way to zero waste, but you can start by turning trash into cash. Johnson County Community College set a goal to have a waste diversion rate of 50% by 2016, and we achieved that goal, but our big goal is a 90% diversion by 2025. This presentation will outline many of the programs we initiated and ways that we were able to bring the campus onboard. Data and analytics play a big part in the development of these initiatives, and support changes in college policies concerning best disposal methods. In order to achieve our goals, we have had to make fiscally and environmentally responsible decisions allowing us to achieve the highest and best use for items in our waste stream. Join us for a presentation filled with practical ideas you can apply in furtherance of your campus or corporate sustainability initiatives.
      9:00 AM  -  10:00 AM
      APPA Thought Leaders
      9:00 AM  -  10:00 AM
      Creating and Maintaining a Culture of Service and Accountability
      Win-Sam - Brian Burden
      Drawing an experience from over four decades as a service provider to higher education clients, this presentation discusses effective ways utilized to both create and maintain a culture of service and accountability. By employing managers who lead from the front and “do the right thing” despite potential short-term pain, facilities leaders can focus on core business initiatives rather than the intricacies of motivating personnel. Every business has a culture, good or bad, and it is developed and maintained by its employees, good or bad. Presentation will include:
      • Determining who the client(s) is/are and what they seek
      • Recruiting, hiring and training to place the right people to fill these client needs
      • Ongoing talent development and succession planning
      • Developing and using policies as a coaching tool (not a weapon)
      • Developing critical communication ability in the client’s language
      • Developing key performance indicators in alignment with culture
      • Working to have all stakeholders speaking the same cultural language
      • Accountability in action (the good, the bad and the ugly)
      • Hypothetical scenarios and Q&A
      9:00 AM  -  10:00 AM
      Doing More with Less: Space Management and Facility Optimization
      9:00 AM  -  10:00 AM
      Managing ADA Accessibility On Challenging Openings In Existing Building Infrastructure
      ASSA ABLOY - Jeremy Saline, Norton Door Controls - Jay Vaitkus, University of Minnesota - Ruthann Manlet
      Please join ASSA ABLOY and the University of Minnesota as they lead an educational session describing how facilities management can provide ADA accessibility deeper into existing building infrastructure for students, professors and employees. The conversation will be centered on how to complete this when trying to manage challenging openings in existing buildings with limited maintenance budgets. We will also educate facilities personnel on how they can accomplish this when abiding by ADA code requirements, and complexities of interfacing with expansions of access control systems and increasing demands from students and staff. ASSA ABLOY and the University of Minnesota will also review live examples from Universities, and engage participates in problem solving conversations based on overcoming challenging openings therefore participants will take away an action plan they can immediately implement on their campus for expansion of ADA accessibility deeper into existing buildings.


       

      Education Session 6

      10:00 AM  -  11:00 AM
      Applied Metering For Energy Management
      University of Iowa - Janet Razbadouski, George Paterson
      The old adage “you can’t control what you don’t measure” is more relevant now than ever before. However, given the myriad of information available, it might leave you scratching your head as to what to do with all the data. How do you turn metered energy data into actual energy savings? The key to using energy data for energy savings is to have a regular process for reviewing energy information. This process should include tools for real time data analysis, graphical tools, and tracking of new and closed issues. Another essential component is to have a cross mix of people involved so that issues are resolved. This presentation will cover the University of Iowa’s applied metering and sub-metering program for energy management. This program has identified (and implemented) hundreds of thousands of dollars in savings. We will demonstrate data analysis tools, examine case studies of findings and discuss lessons learned.

      10:00 AM  -  11:00 AM
      Applying limited campus data and expanding facility intelligence
      Purdue University - Ted Weidner, Southeast Missouri State University - Angela D. Meyer
      Southeast Missouri State University wanted to find fact-based recommendations through APPA’s staffing trilogy and FPI but didn’t have many of the required data inputs. This session will address how to utilize limited campus information and the steps needed to increase the collection and maintenance of essential campus facility data.

      10:00 AM  -  11:00 AM
      Intersection: Re-use and cultural heritage in the age of modernization, evolving the University
      Alliance - Ken Sheehan, University of Minnesota - Marc Partridge
      Campus’ across the nation are grappling with the challenges of assessing, renovating, or replacing their existing building stock.  With over 30 million square feet of assets over five campuses across the state of Minnesota, the University of Minnesota is navigating the complex issues of an aging building stock, with over 60% of its facilities 50 years or older.   Preserving the cultural heritage of the campus while addressing the need for modernization and new construction requires a careful balancing act.  This program will explore the University of Minnesota’s approach to campus planning and the role of historic buildings on campus. Lessons learned from the recently designed Tate Science and Teaching Renovation project will provide tangible examples of challenges and opportunities experienced in the transformation of the 1926 Beaux-Arts building into a new state of the art teaching and research facility for the College of Science and Engineering.

      10:00 AM  -  11:00 AM
      Planning for the Unplanned
      University of Iowa - Ann Rosenthal
      The University of Iowa constructed a state-of-the-art data center that opened in 2014. Even with the F-3 tornado resistant envelope and redundancies of all critical systems, we knew that there would be future failures – it wasn’t a question of IF something would fail, it was a questions of WHEN something would fail. Facilities Management and Information Technology staff from both the University and the hospital collaborated to develop more than 20 Emergency Operation procedures. These EOP’s not only identify what should be done in the event of an emergency, but who should be notified and when in the course of the emergency. Roles and responsibilities are clear in situations where timeliness is critical. Attendees will use examples to develop a framework of an EOP during the presentation.

      10:00 AM  -  11:00 AM
      The Art of Influence: Setting the Table
      Cleveland State University - Jeremy Johnston
      We all know we must have a seat at the table, or else we will be on the table.  But how does an individual facilities professional put themselves in a position to set the table?  How do we develop influence over our greater institutions?  How do we get full buy-in from our peers and reports?  And how do we negotiate win-wins for our universities and teams, in a time of budget cuts and uncertainty? Explore the latest scientific research and critical techniques for developing influence.   Learn how to get your ideas across persuasively and effectively.   Get the leverage you need to inspire others and have a powerful impact on shaping the changes happening around us.
    • Thursday, September 21, 2017
    •  
      7:30 AM  -  8:30 AM
      Breakfast
      CAPPA/MAPPA Breakfast
      8:30 AM  -  10:30 AM
      Annual APPA/MAPPA Business Meetings
      10:30 AM  -  11:30 AM
      Planning Meeting for 2018 CAPPA Conference
      Attendance limited to Executive Committee for CAPAA
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