Check Adjustments Insights into Investigation Types (ITYPs)

This webinar is offered for a per-connection fee of $300 and is payable via credit card only. View the list of available dates and times to register. Attendees can earn up to 3.6 Accredited ACH Professional (AAP) credits and/or up to 3.3 National Check Professional (NCP) credits by attending this webinar. An institution may allow several participants to attend the webinar using a single connection.

This webinar is intended for all institutions. We will review the most common investigation types institutions encounter in today's processing environment, including Encoding Error (ENC), Non-Cash Item (NCH) and Paid Item (PAID).

The purpose of the Insights into Investigation Types (ITYPs) webinar is to provide customers with more detailed information regarding the usage and case submission requirements of various investigation types, as well as required forms and documentation associated with each ITYP covered. This webinar session will focus on the proper usage of ITYPs from the perspectives of both depositors and receivers of cash/return letters.

All registration modifications and cancellation requests must be received no later than three (3) full business days before the session begins. Cancellation and reschedule requests received after this time will not be refunded/granted.

Please contact our Retail Payments Office at with any questions.

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