Compassion Fatigue and Resilience in the Helping Professions: Individual, Group, and Organizational Approaches


Presenter: Lianna Chong, MA, MTS

Compassion fatigue is an inherent challenge in the professional helping fields. In order to build resilience and better serve clients, individuals and organizations must understand the effects of compassion fatigue and how to implement support systems for practitioners. This one-day workshop provides an overview of the research on compassion fatigue, including burnout and secondary trauma. Participants will learn effective resilience strategies on the individual, group, and organizational level to use in their personal and professional practice.

This workshop is designed to be highly interactive with discussions, reflections, and experiential learning. Participants will have the opportunity to experience a group intervention designed to normalize compassion fatigue and promote compassion satisfaction. Participants will also explore factors that impact resilience in their organization and discuss action steps.

Eligible participants should be experienced practitioners and supervisors in the human services (psychology, social work, nursing, therapy, etc.). Enrollment is limited in order to maintain a small group setting. Please note that participants are encouraged to share from personal experiences and may be exposed to triggering material.

Specific learning objectives:

1. Describe the effects of compassion fatigue, burnout, and secondary trauma on professional helpers.
2. Identify areas for personal growth in resilience.
3. Apply active strategies for building resilience through mindfulness and self-awareness.
4. Demonstrate a peer group intervention for compassion fatigue.
5. Facilitate a peer group intervention for compassion fatigue.
6. List organizational factors that contribute to burnout and trauma.
7. Assess organizational factors that contribute to burnout.

Program Code: CFR6
Credits: 6
Fees: $195


  • When

  • Saturday, September 14, 2019
    9:00 AM - 4:30 PM
    Eastern Time

  • Where

  • William James College
    1 Wells Avenue
    Newton, Massachusetts 02459

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