Consumer Directed Care and the Home Care Forum - Box Hill - 23 November 2017

This event is closed. If you have any questions, please contact the event planner directly.


The Quality Agency and Home Care Today have received overwhelming feedback from industry wanting more information and education on Consumer Directed Care (CDC) and how it supports performance against the Home Care Standards.

So the Quality Agency and Home Care Today have teamed up to develop and deliver a national roadshow of one-day practical forums on Consumer Directed Care and the Home Care Standards - Where can it take you?

The forums will look at consumer directed care in the context of the Home Care Standards and help you envisage systems and processes that facilitate innovative and quality focused consumer directed care. Together, we will explore good practice and provide you with a range of tools and resources to support your service and consumers. The forum will help you develop your own action plan for innovation and continuous improvement to foster consumer quality of life, wellness and reablement.

The forum will focus on five closely related themes:

  • Understanding and applying the philosophy and practices of quality focused CDC
  • Exploring and unpacking how CDC is embedded into the Home Care Standards 
  • Demonstrating performance against the Home Care Standards in relation to CDC 
  • Exploring the opportunities and challenges in developing good practice CDC 
  • Developing an action plan and using available tools and resources to support your staff and consumers.

Consisting of presentations, group and small discussions and activities, the forum will get you thinking, talking, and connecting.

Seminar details

  • When

  • 23/11/17
    8:30 AM - 4:00 PM

  • Where

  • Australian Aged Care Quality Agency
    Level 2, 818 Whitehorse Road
    Entry via Prospect Street
    Box Hill, Victoria 3128

  • Capacity

  • 20 (6 remaining)

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