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Educational Event Refund & Cancellation Policy

This cancellation and refund policy applies to all online and live educational workshop events presented by Copyright Clearance Center unless otherwise stated in the corresponding event materials. Please read all event information thoroughly. Copyright Clearance Center reserves the right to cancel or postpone an event due to inclement weather, low enrollment or other unforeseen circumstances. If an event is cancelled by Copyright Clearance Center, a full refund of registration fee will be granted minus any applicable administrative fees. If an event is postponed, registrants will have the option to either receive a full refund, minus administrative fees, or transfer registration to the rescheduled event. Full refunds, minus administrative fees, will be granted for cancellation requests. Refunds will be credited back to the original credit card used for payment. Refunds will not be granted for cancellation requests received after the registration deadline. This includes participants who do not show up at an event. All cancellation requests must be made in writing by the registrant or credit card holder and directed to Educational Services via email, (, or fax, (978-646-8610), and must include the name of the registrant and/or transaction number.