Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.
Tuesday, November 1, 2016 - Friday, November 4, 2016 8:00 AM - 5:00 PMCentral Time
Kansas City Marriott Downtown200 W. 12th StreetKansas City, Missouri 64105-1638USA816-424-6800
2-Day Workshop (Tues & Wed) Tuition: $1,395.00
Trainer Certification (Thurs & Fri) Tuition: $2,600.00
FasTrack Certification (For Previously Certified Trainers Only) $1895.00
Pricing questions? Call 801.765.9600 and ask for your Account Representative BEFORE you register.
Payment is due before the first day of the training. VitalSmarts accepts Visa, MasterCard, American Express, and Discover. Credit cards will be charged at the time of registration. A receipt will be emailed to the registrant at the time of the transaction. An invoice will be provided with the registration confirmation. Please mail payments to:
Attn: Accounts Receivable
282 River Bend Lane
Provo, UT 84604
VitalSmarts Cancellation Policy:
If you are not able to attend your training event you must notify the VitalSmarts Event Manager FIVE (5) WORKING DAYS PRIOR to the first day of the training event. Cancellations must be received in writing or through the link provided in your confirmation email. All cancellations are subject to a non-refundable $150 administrative fee. This fee can be waived by sending a substitute with written notice to the VitalSmarts Event Manager. WITHIN FIVE (5) WORKING DAYS of the training, cancellations are subject to a non-refundable $250 administrative fee. Please allow up to one week to process any refunds. If you do not cancel and do not attend, your registration fee will be forfeited to VitalSmarts.
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