Crucial Conversations: Focused


Crucial Conversations® 
Tools for Talking When Stakes Are High

Whenever you’re not getting results, it’s likely a crucial conversation is keeping you stuck. What is a crucial conversion? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results. However, when you can speak and be heard (and encourage others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

This one-day (noon to noon), condensed course provides participants with skills for creating alignment and agreement by fostering open dialogue around high stakes, emotional, or risky topics—at all levels of the organization. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

Participant Takeaways

  • Speak persuasively, not abrasively

  • Foster teamwork and better decision making

  • Build acceptance rather than resistance

  • Resolve individual and group disagreements

Participants will receive a 32-page took kit, the New York Times bestselling book, Crucial Conversations: Tools for Talking When Stakes are High, Crucial Conversations Audio Companion MP3 download and a course completion certificate.

Led by Crucial Conversations® certified trainer, Ashley Collins of Agriculture Future of America, this course will show you what more than 1.5 million people and 300 of the Fortune 500 companies have used to improve their culture and create change for good.

Who Should Attend

This course is for everyone!  If you have conversations and find it hard to have difficult conversations either professionally or personally, this workshop will provide valuable tips for success.

                                                                                                                                                                  Presented by:


  • When

  • Wednesday, April 24, 2019 - Thursday, April 25, 2019
    1:00 PM - 12:00 PM
    Central Time

  • Where

  • To be announced
    Minneapolis, Minnesota

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