CE Hours: 6 Lecture
Nancy Kagan, RDH, founder, Summit Dental Partners, LLC
Marcia Richter, key account manager, PreViser Corporation and former director, professional relations, Delta Dental Massachusetts
Nancy Kagan, RDH has no financial relationships relevant to this presentation to disclose
Marcia Richter is a paid consultant for PreViser
“How can I explain dental insurance to my patients when I don't understand it myself?"
This course is designed for the administrative team to get a fundamental understanding of how dental insurance works in the dental office. Insight from the insurance company's perspective will give attendees the information they need to help their patients maximize benefits. Attendees will learn how to calculate accurate patient co- payments with confidence and the effective communication tools to convey this to their patients. Best practices for claim submission will be discussed as well as the most efficient protocol for follow up on unpaid claims.
Class is subject to cancellation if enrollment is not met. Call 800.342.8747 ext. 250 for information on cancellations due to inclement weather. Free cancellation up to 10 days prior to course date.
Session 1Thursday, October 19Registration: 5:00 pmSeminar: 5:30-8:30 pmSession 2Thursday, October 26Registration: 5:00 pmSeminar: 5:30-8:30 pm
Massachusetts Dental SocietyTwo Willow StreetSouthborough, Massachusetts 01745508-480-9797
Massachusetts Dental Society
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