Dental Insurance 101

CE Hours: 6 Lecture


Nancy Kagan, RDH, founder, Summit Dental Partners, LLC

Marcia Richter, key account manager, PreViser Corporation and former director, professional relations, Delta Dental Massachusetts

Financial Disclosure:
Nancy Kagan, RDH has no financial relationships relevant to this presentation to disclose

Marcia Richter is a paid consultant for PreViser

“How can I explain dental insurance to my patients when I don't understand it myself?" 

This course is designed for the administrative team to get a fundamental understanding of how dental insurance works in the dental office. Insight from the insurance company's perspective will give attendees the information they need to help their patients maximize benefits.  Attendees will learn how to calculate accurate patient co- payments with confidence and the effective communication tools to convey this to their patients. Best practices for claim submission will be discussed as well as the most efficient protocol for follow up on unpaid claims.

Recommended Audience: Dentist, Office Staff 

Class is subject to cancellation if enrollment is not met. Call 800.342.8747 ext. 250 for information on cancellations due to inclement weather. Free cancellation up to 10 days prior to course date.

Session 1
Thursday, October 19
Registration: 5:00 pm
Seminar: 5:30-8:30 pm

Session 2
Thursday, October 26
Registration: 5:00 pm
Seminar: 5:30-8:30 pm





  • Where

  • Massachusetts Dental Society
    Two Willow Street
    Southborough, Massachusetts 01745

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