THIS COURSE IS ALIGNED TO UNIT STANDARD:
Title: Apply the principles and concepts of EQ to the management of self and others
Unit Standard ID: 252031
NQF Level: 5
Credit value: 4
It is said that IQ gets you through school but EQ gets you through life. In today’s business environment, managers are required to be coaches, leadership skills are needed at every level and communication skills are the fundamentals for success in every organisation. It is becoming critical to not only understand the scope of work but be able to analyse and understand one’s self and the people you manage, in terms of motivation, behaviour and performance potential. Emotional intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions. This workshop teaches the basis of emotional intelligence and gives guidelines on applying the theories in everyday situations that arise when working with people.
WHAT THIS COURSE CAN DO FOR YOU…
High emphasis is placed on learning through ‘doing’ where learners are presented with real life and workplace case studies ensuring delegates develop knowledge and confidence to take their enhanced skills back into the business environment and apply them successfully. The group leaders are trained to create a comfortable atmosphere where delegates can evaluate themselves and their skills, generate ideas and solutions to problems and plan suitable growth in the workplace.
POST COURSE ASSISTANCE
“On-Line Knowledge Hub”
All delegates attending Kwelanga Training public courses now have FREE access to post course on-line resources. Up-to-date, convenient and easily accessible information, relevant to the programme attended, is available. Tools include case studies, articles, exercises and other valuable articles which will reinforce course content and assist in transferring knowledge and skills to the workplace.
“Contact the Coach” – Post Course Support
Kwelanga Training strongly believes learning should include on-going assistance following training. Delegates can “Contact the Coach” via email or telephonically if they need support with additional queries/questions regarding the application of theory covered during the course at any time following the course.
3 April, 2017 - 4 April, 2017 8:00 AM - 4:00 PMSouth Africa Time
Southern Sun: NewlandsMain RoadNewlandsCape Town 7700South Africa+27 21 683 6562
Sally Anne Brown
20 (15 remaining)
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