Emotional Intelligence: Why It Is Your Unique Advantage – Julie Kowalski, SpizzerinctumSM Group LLC (8 CPE)Emotional Intelligence (EI) has become one of the hottest buzzwords in corporate America! Yet not many really know exactly what EI is or for that matter how it is measured or how they can use their EI to help them get ahead. Emotional Intelligence is often times more important than the technical skills required to get the job done! Few Audit professionals know the 5 levels of Emotional Intelligence and even what their own personal Emotional Intelligence level is. Come hear speaker, Julie Kowalski share exactly what EI is, how it is assessed and measured, take an EI assessment to learn your personal current level of EI and the specific steps you can take to dramatically improve your personal EI score! Take-a-ways from the program:• A quick assessment of your current personal level of EI• A strong understanding of exactly what EI is and is not as well as tools to help you strengthen your EI• Specific actions you can take to more effectively engage team members and stakeholders• Specific actions you can take to communicate more effectively (have your message received in the most favorable way possible) to team members, customers (internal and external) and stakeholders Julie Kowalski is a seasoned thought leader, consultant, executive coach and facilitator. She’s also an energetic, and spirited professional trainer. Through her own working history, Julie has gained valuable insight and acumen into the science of what it takes to start and run successful businesses as well as the art of earning and retaining customer and employee loyalty. Julie maintains working relationships with a wide variety of business owners and executives from small family-owned businesses to Fortune 100 companies. Julie has spent her career helping employees create self-sufficient and streamlined processes which lead customers to be delighted and staff to be rewarded with success. Focuses include: development and implementation of effective business processes, management, leadership, sales, customer service, and marketing tools. Julie’s enthusiasm and energy naturally encourage her participants to actively engage in learning. CPE: 8Field of Study: CommunicationsPrerequisites: NoneAdvance preparation: NoneLevel of knowledge: Beginner to IntermediateDelivery method: Group LiveCost for IIA Members: $150Cost for Non-Members: $240
Friday, November 18, 2016 8:00 AM - 4:30 PM
TIAA8500 Andrew Carnegie BoulevardCharlotte, North Carolina 28262
Charlotte Chapter of the IIA
110 (-18 remaining)
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