Experience 2018

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Experience 2018

May 15–16, 2018, Long Beach Convention Center, CA

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Experience 2018

The Customer Experience Conference you don't want to miss!

May 15–16, 2018, Long Beach, CA

Join Us

What you learn at Experience 2018 will help you develop, redefine, or fine-tune your CX journey, as winning companies race to make customer experience their key differentiator. Hear from the world’s leading brands over an inspiring few days of problem-solving and exchange. Network and strategize with those who speak your language, and lead the way to transformation in your company. Bring your team. Spark conversations. Connect with Others. Experience it all.

Be Inspired

Learn from breakout sessions, keynotes, and workshops featuring world-renowned industry thought-leaders and Medallia experts. Gain first-hand knowledge from companies applying leading CX principles, and hear how you can put these ideas into practice.

Connect with Your Community, and Have Fun!

Enjoy multiple opportunities to network and build connections with peers who, like you, are passionate about making a difference for their customers.

Week at a Glance

Monday

Tuesday

Wednesday

Thursday

Medallia Customer Day

Experience 2018
Day 1

Experience 2018
Day 2

OCEM Accelerator Workshop

Kick off Experience with Medallia Customer Day on Monday, May 14. Offered exclusively to Medallia customers, this day includes a User Group meeting, Lunch, and Industry Exchange sessions where Medallia customers discuss key topics and trends in Customer Experience. In addition to sharing industry best practices, you’ll participate in lively networking activities to jump-start the valuable connections you’ll make at Experience. There is no extra charge to Medallia customers to attend Medallia Customer Day.

And there’s more! Open to all Experience 2018 conference attendees, join us on Thursday, May 17 for our Operational CEM Accelerator workshop. Deepen your knowledge of practices to unlock resistance, measure impact, and guide strategic change. For CX program leaders and analysts who have the core components of an enterprise feedback system in place.

Experience 2018 Attendance Packages

	Medallia Customers	Prospective Customers
Medallia Customer Day 2-Day Conference Pass OCEM Accelerator Workshop	X
Medallia Customer Day 2-day Conference Pass	X
2-day Conference Pass OCEM Accelerator Workshop	X	X
2-day Conference Pass	X	X

Experience 2018 Pricing

(per person USD)*

EARLY BIRD
Nov 1 - Feb 10

DISCOUNT
Feb 11 - Mar 17

REGULAR
Mar 18 - May 14

$995

$1,195

$1,495

For groups of 3+ contact your Medallia representative

*Pricing includes Customer Day, Monday, May 14 for Medallia customers only. Pricing does not include registration fees for the Operational CEM Accelerator Workshop on Thursday, May 17. Add $450 per person for workshop registration. (Regular price $500)

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