Focus on Diversity - Parramatta - 15 November 2017

Overview

The Quality Agency working together with Centre for Cultural Diversity in Ageing is please to present this one day workshop for both residential and home care aged services.

Delivering services in a culturally inclusive way enhances the quality of service provision to consumers from culturally and linguistically diverse backgrounds and embeds inclusive practices into organisational culture.   

Meeting the needs of aged care consumers from culturally and linguistically diverse backgrounds is about more than the language they speak and their country of origin – it’s about understanding their uniqueness, allowing them to articulate their expectations, and giving them choice and control over their care.

Seminar details

  • When

  • 15/11/17
    8:30 AM - 4:30 PM

  • Where

  • Australian Aged Care Quality Agency
    Level 9, 111 Phillip Street
    Parramatta, New South Wales 2124
    Australia

  • Capacity

  • 20 (18 remaining)

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