Front Desk: Training the Front Line with Heath Smith- Houston

Summary

This one-day course is designed for the Front Desk staff to train them on creating and delivering the best customer service within your business. The class will focus on key functions of their role such as customer service, client flow, phone etiquette, scripting, appointment book management and how to maximize productivity by upselling product and services implementing effective retailing systems and much more!
Tuition: $175

Details

  • When

  • Sunday, September 17, 2017
    9:00 AM - 4:00 PM
    Central Time

  • Where

  • HILTON HOUSTON POST OAK BY THE GALLERIA
    2001 Post Oak Blvd.
    Houston, Texas 77056

  • Capacity

  • 50 (16 remaining)

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