Exceptional hospitality is at the heart of every hotel's mission and understanding your Chinese guests' needs is key to a remarkable stay. In this on-demand session, we'll help you get "ready" by providing you with information on hotel amenities that Chinese travellers look for, what types of information you should translate, and simple phrases you can learn to make them feel welcome. This training is applicable for management, customer service representatives and frontline staff.Other Global Ready - China Courses AvailableGlobal Ready - China: Cultural Awareness training is also available and we recommend that you take this training to help you understand more about the Chinese traveller. Global Ready - China: Restaurant Ready - Understanding Chinese food culture, Chinese dining and etiquette.Global Ready - China: Retail Ready - The shopping habits of Chinese travellers and making your store 'Chinese friendly'.Global Ready – China online training was developed for Travel Alberta by BRIC Marketing Group (BMG), a tourism marketing company with years of experience in the China market.
Monday, July 4, 2016 - Sunday, April 30, 2017 08:00 - 16:00Mountain Time
Online WebinarAlberta Canada
Industry Development & Education Team
Cvent Online Event Registration Software | Copyright © 2000-2017 Cvent, Inc. All rights reserved.