Global Ready – China: Hotel Ready
Exceptional hospitality is at the heart of every hotel's mission and understanding your Chinese guests' needs is key to a remarkable stay. In this on-demand session, we'll help you get "ready" by providing you with information on hotel amenities that Chinese travellers look for, what types of information you should translate, and simple phrases you can learn to make them feel welcome.
This training is applicable for management, customer service representatives and frontline staff.
Global Ready - China: Cultural Awareness training is also available and we recommend that you take this training to help you understand more about the Chinese traveller.
Understanding cultural differences is the first step. More on-demand training sessions are coming soon to help different types of businesses understand the preferences of the Chinese traveller and how you can use this information to serve this market and generate new revenue.
Restaurant Ready – available August 1: Understanding Chinese food culture, Chinese dining and etiquette.
Retail Ready – available August 29: The shopping habits of Chinese travellers and making your store “Chinese friendly.”
Global Ready – China online training was developed for Travel Alberta by BRIC Marketing Group (BMG), a tourism marketing company with years of experience in the China market.
Monday, July 4, 2016 - Friday, March 31, 2017 08:00 - 14:00Mountain Time
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