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Government Transformation & Innovation 2017

Please select the optional registration items below for the Education Breakout Sessions depending on your area of interest &/or job function.

  • >> Choose one session for each block of time <<
  • 10:15am - 1 hour Sessions
  • 11:15am - 1 hour Sessions
  • 12:00pm - Lunch Selection
  • 2:00pm - 1 Hour Sessions
  • 3:00pm - 1 Hour Sessions
 

The Opening Session, General Sessions, Awards Ceremony, Closing Session and the evening reception do not need to be selected during the registration process.  They will be included in your agenda. 


 

 

Agenda

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  • Closed  Closed
  • Optional  Optional
  • Tuesday, February 28, 2017
  •  
    8:00 AM  -  5:00 PM
    Registration and Check In
    Speakers:
    8:00 AM  -  5:00 PM
    GTI2017 Solution Center
    Explore the GTI2017 Solution Center throughout the day. Visit the Sponsor Booths, as well as the Government Solution Tables.
    8:30 AM  -  9:15 AM
    Welcome and Opening Keynote  (Hall "D")

    Opening Remarks:

    Russ Hicks, President, Public Sector Partners, Inc.

     

    Keynote by P.K. Agarwal – Re-thinking Government in the Age of AI and Bots

    The waves of technology are getting bigger and stronger. Each wave brings a new set of issues but also, tremendous opportunities for government. This latest wave driven by the Internet of Things (IoT), Machine Learning, Robotics, Language Processing, and Artificial Intelligence (AI), to name a few technologies, introduces opportunities greater than ever before, and issues of considerable magnitude. Government executives and professionals owe it to their stakeholders to capitalize on these technologies and create value for the constituents.

    This keynote will take you on a journey into the exciting future ahead and offer a roadmap for governmental success.

    Speakers:
    9:00 AM  -  10:00 AM
    Opening SEP's: Government to Government  (Hall "D")

    Government to Government - SEP's (Short Education Presentations)

     

    • 1. Dept of Transportation – The Quickmap Mobile Application
    • 2. CA Correctional Health Care – Implementing an Electronic Health Record Solution
    • 3. Franchise Tax Board – Turning Around Tax Credits for Working Families
    • 4. CA Dept of Health Care Services - PAVE – Automating Provider Enrollment Functions for Better Decisions.
    • 5. USC Price - Organization Change and Strategic Planning
    10:15 AM  -  11:00 AM
    Session 2: Buying Outcomes Not Technology Projects  (Room 105)

    THIS SESSION IS FULL

     

    Speaker:  Alex Castro, CEO, M Corp

     

    Description:  Enhancing the speed and ease of access to information and services for the benefit of citizenry is the goal of every investment in government systems. Buying solutions rather than technology projects becomes the focus to increasing the value gained from every dollar invested.

     

    This innovative approach has led to transforming how investments in systems are measured and realized. In this model, Government drives the business need while industry suppliers deliver platform based solutions that are fully configured, tested, and accepted before any cost to the State.

     

    This panel of California’s thought leaders in government highlights how to utilize this new approach to accelerate the delivery of business systems while eliminating waste in technology projects that don’t work or meet needs.

     

      

    Intended Audience:   Business Executives, Sponsors, Directors/Deputy Directors

    Speakers:
     Optional  Closed 
    10:15 AM  -  11:00 AM
    Session 3: Results driven transformation: How to manage through "disruptive" changes  (Room 202)
    Speakers: 
    Moderator:
    Gregg Descheemaeker

     

    Guest Speakers:
    Dr. Scott Howland, CIO, CHP
    Steve Mate, CIO, Elk Grove USD

     

    Description:  Engaging discussion in interview format, diving into the challenges and opportunities faced by CHP and Elk Grove USD as those organizations navigate the ever changing landscape of citizen expectations and increasingly available technologies. Technologies such as body worn cameras, “Smart” video within schools, buses, cities & roadway infrastructure, drones, data analytics, machine learning, and more are colliding with evolving expectations and perceptions of the citizen audience. The discussion will focus on the people, process, and policy changes that must be considered to truly improve end results vs “just keeping up”.

      

    Intended Audience:   This discussion will be best suited for executives and leaders, both on the business and technology sides, who are doing long range planning, and focusing on business process change and transformation.

     Optional  Closed 
    10:15 AM  -  11:00 AM
    Session 4: Process Improvement and OCM in the age of Agile Ninja Warriors  (Room 204)

    THIS SESSION IS FULL

     

    Speakers: 
     
    Barbara Halsey, Director of Operations, Delegata
    Marc Fechner, Global Supply Chain Responsibility Leader / Lecturer, Hewlett Packard Enterprise / CSUS
    Roderick “Stew” Steward, CPM, LSSBB, Senior Lean Executive Coach, Sutter Improvement System
    Dan Ruiz, OCM Practitioner, Delegata Corporation

     

    Description:  Change at the speed of agile can be incredibly daunting. Whether driven by IT projects or business needs, public service organizations need ninja skills to make successful process adjustments on an ongoing basis. This session will highlight industry best practices as well as different approaches taken by California state agencies to implement process improvements at the enterprise and service levels. Stakeholders expect faster results; they want their improvement projects to adapt to changing business needs while staying aligned to the organizational way of working. Whether you are targeting a lean six sigma black belt or want to create an agile discipline in order to have the capability to overcome any obstacle, this session will provide key process improvement takeaways to implement in your organization.

      

    Intended Audience:   The intended audience includes executive sponsors, project sponsors, project managers, and project team members from both IT and business. Anyone who wants to learn more about process improvement through real world experiences as well as best practices.

    Speakers:
     Optional  Closed 
    10:15 AM  -  11:00 AM
    Session 5: Data Breaches: Dealing with the Threat From Within  (Room 103)

    THIS SESSION IS FULL

     

    Speakers: 
    Paul Steen- Vice President – Global Product Strategy, Imperva
     

    Description:  The worst kept secret in enterprise security is that the people on the payroll pose the biggest threat to a company’s data. Recent primary research in live environments identified otherwise unidentified insider threat incidents in every environment studied. Join this session to discuss the categories of ‘threats from within’, and the cyber security strategies to help protect your data from human nature.

     

    Most insider theft occurs over long periods of time and almost always goes completely unnoticed. This session will review real examples of long-term and large scale insider data theft and the methods used to detect and prevent them.

     

    Attendees will learn:
    1) Very few organizations have a data security strategy that can detect unusual activity with authorized use of authorized data.
    2) Manual audit and security controls can't scale to answer security and regulatory needs around insider data access.
    3) You don't have to be a database expert to protect your data.
    4) CISOs should be aware that data security has become a boardroom discussion in most companies with the requirements dropping into the CISO office project list.
    5) Learn what other organizations found after a review of their data access with actual customer insider behavior examples.

      

    Intended Audience:   Line of Business, CIOs, CISOs, anybody moving to Cloud/SAAS Applications

     Optional  Closed 
    10:15 AM  -  11:00 AM
    Session 6: Agile Development and Continuous Delivery go together like peanut butter & jelly  (Room 203)

    Speakers:  Tom Perry, Agile Transformation Consultant and Author, CA Technologies

     

    Description:  Agile development and Continuous Delivery are two very popular topics at the State of California. These independent but synergetic innovations promise better quality and faster service delivery. In this session we will examine the two approaches in leveraging and leading change. First, we will look at the impact of introducing an agile transformation, often a top down, executive driven approach towards delivering faster and better services, through improved development practices such as continuous testing, continuous integration, and release automation. Then we will contrast that with a bottom-up incremental approach toward a similar goal, but with an emphasis on the implementation of continuous delivery. In this session we will compare and contract these alternative approaches with consideration given to the pros and cons of each.

      

    Intended Audience:   Technology and program executives, senior staff and practitioners.

    Speakers:
     Optional  Closed 
    10:15 AM  -  11:00 AM
    Session 7: Herding Cats and Saving Money with 1 Stop Shopping  (Room 205)

    THIS SESSION IS FULL

     

    Speaker:  Larry Westfall, Senior Solutions Consultant, Hewlett Packard Enterprise Software Services

     

    Description:  “Amazon” is the gold standard for the user experience that integrates multiple business processes in an intuitive and seamless manner. An Example of this is when a new employee is hired into an organization, there will be multitude of processes that need to be addressed before that individual is on-line, active, and productive. What we see as a simple HR process could be comprised of many siloed tasks (e.g. logistical setup, equipment ordering, security, etc) which could take weeks. Organizations require an increase in efficiency by streamlining & automating the processes of offering goods and services to users (such as the above example). Using a case study to explore how a business achieved an increase in customer/user satisfaction while reducing costs via improved service delivery with faster results. The study will show how they built a common process for all users to access the complete inventory of services available from the vast array of suppliers via a comprehensive catalog.

      

    Intended Audience:   Business managers, customer service managers, CIOs, CTOs, IT Operations managers, Process owners.

     Optional  Closed 
    10:15 AM  -  11:00 AM
    Session 8: How Do I Get to Analytics Informed Decision Making?  (Room 104)

    THIS SESSION IS FULL

     

    Speakers: 
    Gus Horn, NetApp Inc.
    Dr. Linette Scott, DHCS

     

    Description:  Government is continually challenged with being asked to do more with less. Efficiently allocating resources and understanding how best to prioritize projects is key to getting what really needs to be done accomplished. Analytics are critical to getting the best information possible to help government leaders make the best decisions possible regarding resources and priorities. Come hear from your peers how they are using analytics to improve their decision making and accomplishing more with the resources available. You will also have time to ask your peers specific questions you have about using analytics in your organization

      

    Intended Audience:   Directors, Deputy Directors, Managers and staff interested in the use of analytics.

     Optional  Closed 
    11:15 AM  -  12:00 PM
    Session 09: Managing with a Military Mind  (Room 105)

    Speakers:  Chad Hodges, VP, Enterprise Networking Solutions, Inc

     

    Description:  Gain insights and perspective into how a military mind approaches projects. With more and more military veterans entering the California workforce, learn a little about how best to work with and leverage a military mind on your next project.

     

    Intended Audience: Managers and Execs.
     Optional  Closed 
    11:15 AM  -  12:00 PM
    Session 10: Citizen Expectations  (Room 205)

    THIS SESSION IS FULL

    Speakers:  Mark Pendolino, Director of Marketing, PTP

     

    Description:  Citizen expectations of “self-service” is the ability to engage with an agency across their channel of choice, such as, web, IVR, Text/SMS, social, mobile, or chat. Therefore, agencies are looking to re-define service across channels while aligning internal business units. What does all this mean? To citizens, they want a personalized, efficient experience that is customized based on historical engagement and future prediction. To agencies, they need to break down the internal silos to provide an Omni-Channel experience. This educational session will help navigate the internal and external mapping for citizen engagement, case management, analytics and governance.

     

    Intended Audience: Government agency professionals focused on the management of citizen engagement across all channels.
     Optional  Closed 
    11:15 AM  -  12:00 PM
    Session 11: Workforce Solutions for Managing Complex, Multigenerational Workers  (Room 202)

    THIS SESSION IS FULL

     

    Speakers: 

    Paul Smith, Deputy Director, CA Department of Corrections and Rehabilitation
    Rock Regan, Industry Director, Kronos
    Cris Rojas, Deputy Director, Administration, Department of Transportation
    Robert Calderon, Chief, Office of Peace Officer Selection, CA Department of Corrections and Rehabilitation

     

    Description:  With five generations working side by side, now is the time for governments to build strong managers who can effectively manage employees, regardless of where they are in their careers. By understanding what’s personally important to employees, managers can better nurture their most valuable business advantage. Recognizing the demands placed on older workers & making accommodations to keep them in the workforce will retain their leadership skills & vast institutional knowledge. At the same time, it’s important to acknowledge that Millennials & Gen Z have grown up in a world transformed by tech & naturally approach work & their careers differently. Smart organizations will manage to the needs of their multigenerational workforce - but this can only be successfully achieved with an effective HCM strategy. Leveraging mobile technology to optimize communication, alternate work week with automated scheduling, controlling the cost of absence, and gaining true visibility into the workforce.

      

    Intended Audience:   Executives, Managers, and Supervisors who want to optimize employee engagement across all generations considering each’s unique needs & expectations with the ability to “operationalize” employee engagement with tools that standardize Human Capital Management strategies.

     Optional  Closed 
    11:15 AM  -  12:00 PM
    Session 12: Driving Innovation in Government Cloud Services  (Room 204)
    Speakers: 
    Neil Overmon, Director of IT Architecture,  Juniper Networks
    Serge Ovchinnikov, IT Architecture, Juniper Networks
    Michelle Oushakoff, Sr. Major Account Manager, Juniper Networks
     

    Description:  This session will review an actual use case implemented by Juniper to explore the issues and concerns of moving data center services to the cloud. We will begin by providing the attendees information on how the determination was made on the services best suited for a Cloud environment (including show use of SaaS [many providers], PaaS, and IaaS). Discussion will include the environment before the move to Cloud Services, the business challenges that arose in the transition and the factors we used determined the priority of moving the services. We explore the security concerns and risks and the final state after the move of the services. Additionally, we will discuss the measured benefits and the lessons learned through the project.

      

    Intended Audience:   Infrastructure managers/Chiefs, CIO/CTO/CISO and any network/app/server management, business and program folks reliant on services provided.

     Optional  Closed 
    11:15 AM  -  12:00 PM
    Session 13: Digital Labor: The Revolution Has Started…Are You Ready  (Room 203)

    THIS SESSION IS FULL

     

    Speakers: 
    Dale Jablonsky, Director, KPMG
    Payam Mousavi, Director, KPMG
    Kirke Everson, Managing Director, KPMG

     

    Description:  In today’s fast moving environment, innovation and government efficiency can help better serve citizens and improve productivity. What if you could transform your organization into an engine of unconstrained innovation, all the while serving the very citizens who would benefit the most from this breakthrough technology?

    Digital labor may be the answer by converging process automation and cognitive technologies. These cognitive systems including natural language processing, machine learning, data analytics, and probabilistic reasoning – can perform tasks that have historically required human intelligence. In this session we will highlight best practices for digital labor including:

    • Identifying priority areas for technological transformation
    • Developing a multi-faceted strategy and roadmap for your workforce
    • How these solutions can accompany your current legacy systems
    • Establishing a governance strategy to help maintain the benefits of your digital labor initiatives.

      

    Intended Audience:   Executives, Managers, Supervisors, program leaders, IT Leaders, Business Owners, and Project Managers.

    Speakers:
     Optional  Closed 
    11:15 AM  -  12:00 PM
    Session 14: Citizen Engagement – It’s a 2-way street  (Room 103)

    THIS SESSION IS FULL

     

    Speakers:  Balaji Sundaram Principal, IoT - Smart Communities & Venues, Global Consulting Services, Verizon Enterprise Solutions

     

    Description:  The Internet of Things (IoT) is transcending the hype cycle, changing lives and delivering tangible and measurable benefits to citizens. Convergence between different IoT solutions is addressing real-world problems and helping citizens in their day-to-day lives.

    Welcome to an engaging and interactive discussion around a reliable network ecosystem on which many IoT solutions ride and a look at the IoT solutions that address citizen engagement and experience. If I asked you these questions, what would your answers be? As a citizen that uses this technology, what would help you? What do you want to see that will improve your experience? What if you could…..? Think about it. With all of the information that is available today, how will these solutions change and or improve your engagement and experience? It’s about being proactive instead of reactive. It’s a 2-way street, so join the discussion and be a part of the solution to engage citizens and improve their experiences.

      

    Intended Audience:   All CIOs, AIO's, CISOs, AISO's and SOC personnel, CTO's, Dir. of IT, VP ITx

     Optional  Closed 
    11:15 AM  -  12:00 PM
    Session 15: Move Faster and Be Agile. Securely!  (Room 104)

    THIS SESSION IS FULL

     

    Speakers: 
    Srinivas Atluri, VP Cyber Security, Anvaya Solutions, Inc.
    Denise Mellor, Administrative Services Division Chief, Former CISO, Franchise Tax Board

     

    Description:  Cyber security has been the topic du jour for a while now. However, security is not improving to keep pace with the changing threat landscape. It is appalling that applications developed today are deployed with basic security issues such as SQL injection that have been around since the 1990's.Who is required to change it? The executives? Managers? PMs? Developers? Or is it the process that needs to be addressed? This topic will cover the thought transformation that needs to happen across the board in an organization to secure applications and IT environment without compromising deployment. The speakers will present a case study of an enterprise application and how the top-down support and actions enabled security in the application prior to deployment.

      

    Intended Audience:   Decision Makers, CIOs, Executives, Managers, Planning, Finance, Developers

     Optional  Closed 
    12:30 PM  -  2:00 PM
    Lunch SEP's Presentations: Industry to Government  (Hall "D")

    * Lunch tickets will be provided to the first 500 registrants of this session* A lunch ticket is not required to attend the presentation.

      

     

    Industry to Government SEP's

     

    • 1. Intel – Shanghai in a Minute
    • 2. Kronos – Preparing for Tomorrow’s Diverse Workforce
    • 3. Cambria – Citizen Centered Design
    • 4. 21 Tech, LLC - Using Data in Government to Reach Constituents
    • 5. Kiefer Consulting– Better Processes Lead to Better Communication at Covered California
    2:15 PM  -  3:00 PM
    Session 16: Big Data and Analytics Transforming the Water Industry  (Room 203)

    Speaker:  Sachin Dalal, North America Lead for Smart Water Analytics, Accenture

     

    Description:  Water is California's most valuable resource. The current drought situation is requiring that all Californians play a part in conserving and managing this asset so that our economy and lifestyle can be maintained. The challenge for organizations responsible for managing these assets is that they are data rich and information poor, they struggle to be proactive given the delay in data analysis, and lastly their silo’d working environment is not conducive to effective management. This session will focus on highlighting how big data and analytics are transforming organizations so that they can better manage their water assets by sharing what Thames Water in the UK and other water concerns are doing to transform their industry. This session will provide a brief presentation, a live demonstration, and a panel discussion comprised of subject matter experts sharing their thoughts how the intelligent use of real time data to monitor assets can provide innovative ways to manage our water resources.

      

    Intended Audience:   Senior Program Executives, Key Policy Makers, IT executives, Data Scientist, Chief Data Officers

     Optional 
    2:15 PM  -  3:00 PM
    Session 17: Disruptive Leadership Individual and Organizational Benefits  (Room 202)

    THIS SESSION IS FULL

     

    Speakers: 
    Amran Din, PhD, MBA, PMP, Manager, DMV
    Jennifer Torres, People Partners Director, Talent Management

     

    Description:  According to NYU Stern, Disruptive Leadership is about fostering a culture of game-changing innovation that provides the framework and motivation to generate those ideas and execute those solutions. It is an essential skill for any leader with the desire to transform organizational processes and behaviors, and ask, “Why hadn’t we ever thought about our business and culture this way before?

     

    ”How can you become the disruptive leader in your organization? What opportunities might you expect as a result of your disruptive leadership?

      

    Intended Audience:   This session is intended for all leaders looking to disrupt their 'normal' leadership behavior and learn to transform their organizations into a learning community that welcomes change rather than fearing it.

     Optional  Closed 
    2:15 PM  -  3:00 PM
    Session 18: Master Data Management: A Critical Need for Better Citizen Experience  (Room 205)

    Speakers: 

    Bharat Bagaria, Director Consulting, CGI Technologies and Solutions

    Stephen Baltikauskas, Director Consulting, CGI Technologies and Solutions

    Nitin Sikka, Senior Consultant, CGI Technologies and Solutions

     

    Description:  Everyone has heard of Master Data Management (MDM) and believes that they have some sort of MDM in there organization. The question is, do they have the right MDM solution to meet the Citizen’s needs? Have they considered all the processes that need to be in place to implement an effective MDM as a key part of the solution? What is a succesfull MDM implementation ? A successful MDM was able to bring all the citizens from various CA counties under a single Hub at Votecal and generate $3.2 billion in additional revenue for FTB. A successful MDM will lead to better citizen service where citizens can see their data within and across agencies. Come hear about these success stories and how to get started!

     

    Intended Audience: Executive, Managers, Supervisors, Architects, Technical staff
     Optional  Closed 
    2:15 PM  -  3:00 PM
    Session 19: Strong Executive Leadership Engagement Drives Talent Transformation  (Room 204)
    Speakers: 
    Lisa Mangat, Director, Department of Parks and Recreation
    Julie Quinn, Managing Director, Deloitte

     

    Description:  Departments face challenges in meeting their mission, addressing stakeholders' needs, and creating a “destination workplace” that attracts and retains excellent talent. One Department addressed these challenges through an enterprise-wide Transformation initiative, identifying real changes to their organization structure (both field and headquarters), staff classifications, workforce planning, budgeting processes, and performance management approach. While these are not easy to address – the Department of Parks and Recreation collaborated with control agencies to identify processes improvements, introduce modern tools and systems, and provide enhanced training and talent development. The Department established and communicated a common transformation vision, focused committees on key objectives, engaged control agencies and other stakeholders to gain support, and demonstrated strong executive sponsorship. Join DPR Director Lisa Mangat to hear how she led DPR on this transformational journey.

      

    Intended Audience:   Executives and managers interested in attracting and retaining top talent, and making their organization a "destination workplace"

     Optional  Closed 
    2:15 PM  -  3:00 PM
    Session 20: Driving Improved Performance through Improved Engagement  (Room 103)

    THIS SESSION IS FULL

     

    Speakers: 
    Bob Lavigna, Director, Institute for Public Sector Employee Engagement, CPS HR Consulting
    Jeff Hoye, Senior Leader, Organizational Strategy, CPS HR Consulting
     

    Description:  This session is a follow on to Bob Lavigna’s Building a Culture of Employee Engagement presentation at the last Forum. Bob Lavigna of CPS will present this action-oriented session. The presentation will reaffirm the business case for employee engagement: Increased Engagement results in Increased Performance; and it will focus on specific steps State leaders can take to increase engagement in their organizations and to prepare for participation in CalHR’s 2017 Statewide Employee Engagement Survey. The session will acquaint leaders with the key drivers of engagement; tools to measure improved performance; ways to overcome barriers to engagement; and how engagement fits within an overall Talent Management Strategy. It will share lessons learned from the State of California’s initial employee engagement efforts, and it will present highlights from CPS’s recent national poll assessing employee engagement in 2000 public and private sector organizations.

      

    Intended Audience:   State Department Directors, Deputy Directors, Division Chiefs, HR Directors.

     Optional  Closed 
    2:15 PM  -  3:00 PM
    Session 21: The Ticket To Transformational Success - Why Blind Spots Matter  (Room 105)

    THIS SESSION IS FULL

     

    Speakers: 
    Peter Stevenson, Chief Commercial Officer, HSG
    Gary Meister, Sr. VP Transformation Management Office, Western Digital

     

    Description:  No one would argue that driving transformational change requires leaders to establish an inspiring vision, define a measurable mission, and assemble a strong team. While these foundational components are critical for success, they alone are often not enough to achieve a leader's desired outcome. Many executives can find themselves blindsided by elements from within the team and across enterprise. What are the warning signs? Is there a way to shine a light on these blind spots proactively? How do you address them once they are uncovered?

    During the session, you will receive a framework for how to get ahead of blind spots by attaining and sustaining organizational alignment. In addition, we will have a surprise guest speaker share their perspective on how blind spots have impacted their leadership and goal achievement. Following the session, leaders have the opportunity to assess and understand how their communication styles can contribute to blind spots in their own organizations.

      

    Intended Audience:   This session has been designed specifically for Division Chiefs and above (e.g. Secretaries, CEOs, CIOs, Directors, Deputy Directors, and Division Chiefs). Please note that we will reach out to each registrant to confirm participation.

     Optional  Closed 
    2:15 PM  -  3:00 PM
    Session 22: Citizen-Centered Design for Better Service Delivery  (Room 104)

    THIS SESSION IS FULL

     

    Speakers: 
    Lauren Schaub, Manager, Cambria Solutions, Inc.
    Steve Schmitz, Manager, Cambria Solutions, Inc.
     

    Description:  Although Government agencies and their service delivery is centered on citizens, citizens rarely participate in the service design and development. With a growing culture of instant gratification and a need to access information from an ever-increasing number of channels, avenues, and devices, it has become very important that the government agencies continue to improve access to services and provide an enriching experience. The adoption rate goes up with engagement. Therefore, we need to design these services for the citizens, with the citizens - focusing on their behaviors, wants, and needs. By following human-centered design techniques, we end up with solutions that are tailored to the citizens’ needs and therefore are easily embraced.

    This session will focus on the core principles of human-centered design, contrast it with traditional approaches, and provide a sample toolkit that program managers, project managers and analysts could use on their projects.

      

    Intended Audience:   Program Managers, Project Managers, Analysts, Designers - anyone who is looking to solve any problem using creative approaches and innovative solutions

     Optional  Closed 
    3:15 PM  -  4:00 PM
    Session 23: Empowering Digital Government through a Digital Platform  (Room 203)

    Speakers:  Dee Anthony, Senior Director, Consulting, Gartner

     

    Description:  This session will explain how the Digital Platform enables Digital Government bringing together a business driven framework that allows a community of agencies, partners, providers and citizens to share and enhance digital processes and capabilities or to extend them for mutual benefit.

    In this session, we will review the adversity and opportunities Government CIOs face in transforming into a Digital Government centering on the Digital Platform.

    Solving this dilemma requires an understanding of
    1) how you run,
    2) how you engage,
    3) how you sense,
    4) how you decide and
    5) how you interact.

     

    Intended Audience: Executive, Managers, Supervisors, Architects
     Optional 
    3:15 PM  -  4:00 PM
    Session 24: At Covered California, Better Processes Lead to Better Communication  (Room 205)

    THIS SESSION IS FULL

     

    Speakers: 
    Sean Hansen, Director of Operations, Kiefer Consulting, Inc.
    Gloria Simas, IT Division Architecture Team - Business Architect, Covered California
    Matt Greene, SharePoint Consultant, Kiefer Consulting, Inc.

     

    Description:  At Covered California, the ability to report out on the status of projects is critical. The weekly status report is updated by team members and routed to senior leadership. The process was at one time slow and cumbersome. The ability to identify accomplishments, milestones, risks, and goals is extremely important.

    Partnering with Kiefer, Covered CA leveraged a platform to improve the status report process. These improvements were key in ensuring that the information being shared with leadership was accurate. In addition, Covered California recognized what it takes for a solution to be delivered successfully. Audiences will learn about the approach Covered California took to successfully automate a critical process and improve communication across the organization. This session will tackle best practices for improving workflows and automating legacy processes.

      

    Intended Audience:   Business owners & technical roles that are interested in learning how automating workflows can improve processes in critical business areas. The Covered CA solution improves the status reporting process and improve visibility to milestones, goals, risks and accomplishments.

     Optional  Closed 
    3:15 PM  -  4:00 PM
    Session 25: VOPAR: Practical Success Stories in Strategic Planning & Management  (Room 204)

    Speaker:  Lee Scott, CEO, Unleashing Leaders, Inc.

     

    Description:  You have talented team members. How do you transform their abilities into a high performing organization? Think vision and strategy. So essential, yet so often painful, wasteful shelf-ware. We discovered it doesn't have to be. In this energizing session, learn the proven VOPAR Strategic Management System so you can quickly facilitate your team to create productive and relevant mission/vision, values, and goals. More importantly, learn how to bridge these high-level components with dynamic realities of your day-to-day services and projects. The field-tested VOPAR system is a practical integration of several methodologies based on what works, refined through decades of in the trenches experience across dozens of Department-wide and Division level strategic plans. Key elements and display examples from multiple state and local agencies will be shared. You will walk away with the best understanding of the anatomy of strategy you have ever had, and practical tips to implement immediately.

      

    Intended Audience:   We've worked in the field with leaders at all levels. We've facilitated Department-wide Strategic Plans & Section level Operational Plans. If you have from 10 to 20,000 employees, and you want them working on the same page toward clear goals, then this session is for you!

     Optional 
    3:15 PM  -  4:00 PM
    Session 26: Making it Personal  (Room 103)

    THIS SESSION IS FULL

     

    Speakers: 
    Savita Farooqui, CEO, SymSoft Solutions
    Jan Ross, Deputy Treasurer, Technology and Innovation, CA State Treasurer's Office

     

    Description:  Are you an Amazon or Netflix customer? If so, you probably are used to the personalized experience that many of us have come to expect. These sites greet you by name, provide recommendations based on your preferences, provide right information at right time, build relationships. So why public sector is not connecting with users in similar ways? Maybe because we don’t know where to start, or we worry about privacy concerns, or think that it is not for us.

    This session will discuss how content personalization can be used in public sector. CA State Treasurer’s Office recently created California Business Incentives Gateway (CBIG) website to help businesses find various state and local government incentives quickly and easily. Providing Amazon-like experience, the solution learns about user preferences based on browsing behavior and uses this information to provide personalized recommendations.

    We will discuss content personalization techniques and the “experience maturity model”.

      

    Intended Audience:   Public Information/Affairs Office, Executive management, current and aspiring leaders who want to use Digital Experiences/Digital Marketing for better communication and service delivery, User Interface/Experience Designers, Web Designers and Developers

    Speakers:
     Optional  Closed 
    3:15 PM  -  4:00 PM
    Session 27: Experimenting with Innovation -Why Your Next Procurement Vehicle Should Be a Bus  (Room 105)

    THIS SESSION IS FULL

     

    Speaker:  Jay Nath, Chief Innovation Officer, SF Mayor's Office of Civic Innovation

     

    Description:  While procurement serves an important role in ensuring that government is a responsible steward of taxpayer dollars, there's tremendous opportunity to improve the way the public sector has traditionally bought goods and services. In San Francisco, under our Startup in Residence program, we simplified the RFP, combined 17 RFPs into one “RFP Bus”; utilized general "challenge statements" in place of highly detailed project specifications; leveraged modern technology; and created a simple guide to navigating the process. Learn about the RFP Bus and how your agency might adopt and implement the model including using general "challenge statements" in place of highly detailed project specifications and leveraging modern technology to create a simple guide to navigating the process

      

    Intended Audience:   Government employees, entrepreneurs interested in learning more about the opportunity to design and pilot the RFP bus within their department, agency.x

     Optional  Closed 
    3:15 PM  -  4:00 PM
    Session 28: An Employer of Choice- Innovations in the Employment Life Cycle  (Room 202)
    Speakers: 
    Jenni Murphy, Ed.D., Associate Dean, College of Continuing Education, Sacramento State
    Jennifer Torres, Director of Talent Management, California Public Utilities Commission (CPUC)

     

    Description:  Being an employer of choice gernally means that people are eager to work for you, that others envy your employees, that you receive unsolicted applicants, and your most talented workers stay and contribute throughout their careers. Hear about innovative techniques currently in place and how government organiztions have benefitted from NOT doing business. See how these innovations tie to organizational strategies of having the right number of people, with the right skills, at the right time, which is the ulimate goal of utilizing the California Workforce Planning Model.

      

    Intended Audience:   Talent Managers, Workforce Professionals, Human Resource Staff, Operational Manager, Department and/or Division Leaders, Executives.

     Optional 
    3:15 PM  -  4:00 PM
    Session 29: Big Data and Analytics  (Room 104)

    THIS SESSION IS FULL

     

    Speaker:  Rick Hutley, Professor, Analytics, University of the Pacific

     

    Description:  Today, we are undergoing what will arguably be the most impactful transformation in human history as we move from the age of technology into the data era. Projected to have over 30 times greater impact than the Internet, Internet of Things (IoT), Big Data and Analytics will impact everything we do both in our professional and personal lives. Knowing how to leverage data effectively will determine future business success (or failure!).

    This session will explore exactly what the IoT is all about. We will explore examples of IoT technologies and discuss how various industries are adopting these capabilities. We will then look at Big Data and see why it is so different from data of the past. What are the sources of Big Data, what data can we expect to have at our disposal, and what exactly does ‘Big’ data mean anyway? Finally, we will look at what we can expect from modern Analytics.

      

    Intended Audience:   Executives / Management at all levels. Also, those interested in the areas of Internet of Things (IoT), Big Data and Analytics

     Optional  Closed 
    4:15 PM  -  5:00 PM
    GTI2017 Awards Ceremony & Closing Remarks  (Hall "D")

    Join us for the 2017 Government Transformation & Innovation Awards Ceremony

    Closing Remarks will follow the Awards presentation.

    Immediately following this ceremony, we will enjoy the Awards Reception in the Solution Center.

    5:00 PM  -  6:00 PM
    Awards Reception  (Hall "E")
    Join us for an awards reception following the Closing Remarks.
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