Your financial institution deals with ACH challenges every day, but is your staff properly prepared to deal with all situations? Do your staff members know how to handle the challenges of unposted items, stop payments, and unauthorized/disputed entries? Financial institutions can suffer losses when ACH exceptions are not handled properly. This webinar will address how to handle these challenges in compliance with the ACH rules by using case studies and scenarios so your staff can respond knowledgeably when faced with ACH errors.
ABOUT THE PRESENTER – Michele L. Barlow, AAP, NCP, PAR/WACHA
Michele Barlow is an education specialist at PAR/WACHA (The Premier Payments Resource), headquartered in Wisconsin. Prior to joining the WACHA team in 2009, Michele spent several years as a corporate trainer in the financial industry. She is responsible for member training and administration, conference planning, and member service. She obtained her AAP certification in 2010, her NCP in 2011, and became an NCP Certified Trainer in 2012. Michele holds a Bachelor’s from the University of Wisconsin-Madison.
This informative session is ideal for ACH operations staff, AAP candidates, compliance officers, and ACH auditors.
This webinar is being hosted through a national webinar provider. Wisconsin state law will not be addressed.
Tuesday, November 22, 2016 2:00 PM - 3:30 PMCentral Time
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