It’s generally expected that the workplace be a place of civil conversation. But when situations arise between coworkers over political, social, or religious views, the matter can’t just be swept under the rug. Eventually, these can turn personal, and also bleed into tensions around actual work. These kinds of disputes can negatively affect an otherwise productive and cooperative workplace, and when they occur, the manager is expected to be the mediator. But what steps can one take to peacefully solve this kind of dispute?
This webinar for human resources managers as well as all business managers will examine “sticky situations” from their probable source; one of three different obstacles to connective communication. Learn about why these matters need to be addressed and solved as well as ideas for handling arguments when they occur in your workplace.
· An understanding of the psychological obstacles to civil discourse
· The leadership role in these situations
· Best practices for solving workplace disputes
Friday, December 9, 2016 11:00 AM - 12:00 PMEastern Time Zone
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